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“Nice hotel with helpful staff”

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Holiday Inn Key Largo
Ranked #12 of 19 Hotels in Key Largo
Nashville, Tennessee, United States
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Nice hotel with helpful staff”
4 of 5 bubbles Reviewed 4 February 2014 via mobile

Stayed here longer than planned due to an accident with another couple we were traveling with. The staff was very helpful with our changing plans and it was much appreciated. The rooms were nice, especially if you got a marina view room.

Stayed January 2014, travelled with friends
Helpful?
Thank Carol E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,469 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (326)
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English first
Wickenburg, Arizona
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 3 February 2014

The room we were forced to stay in faced the rear of the hotel looking at a big parking lot and a huge fence (crime?) on the second floor and no elevator. The room looked so sterile no decorations or anything that it was the most uninviting hotel I have ever stayed in. The pool area was not bad so if you make reservations request a pool side room. We walked around the marina next to the hotel and there is a local bar restaurant that is way better than the places the hotel suggests. We ate at the Fish house (hotel manager suggestion) and it was expensive and not good. The only reason we stayed here was price.

Room Tip: ask for room facing pool area
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BadBrad101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Key Largo, responded to this review, 19 February 2014
Dear BadBrad101,

Thank you for taking the time to provide feedback on your stay. It is unfortunate the room layout prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we look forward to serving you in the future.

Sincerely,

Ben J
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albuquerque, New Mexico
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 3 February 2014

We stayed in Key Largo only one night before we headed for the Miami Airport after a longer visit at Key West. We found the HolidayInn quite charming and could easily have stayed another night. There are two delightful pools, a good restaurant with good service (average food). The rooms were spacious and bed was very comfortable. Housekeeping was very good. It is an easy drive to the Miami Airport, whereas a drive from Key West would have been challenging, even with an afternoon departure. It'd be a great hotel to bring a family.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LovesToTravel60933
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, Minnesota
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 2 February 2014

We stayed here our first night in Florida. We had a great welcoming from the manager. He was so helpful in our search for a nice restaurant.
We wandered the grounds the next day and ran into the owner/captain of the African Queen.( It is in the waterway right by the Holiday Inn). What a delightful visit we had with him. He gave us a great history lesson on the boat and let me climb aboard. If you get the chance, walk down to the water and look at the boats.
We would definitely come back to this hotel.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Traveler A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
O'Fallon, Missouri
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed 30 January 2014

Stayed 3 nights here for a weekend diving trip. Good hotel and location. Rooms were comfortable. We did not use the pool as it was chilly, but did enjoy the hot tub. I would book a trip back to this hotel for our diving trips.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank trhops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stevensville, Maryland
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 27 January 2014

This hotel is wonderful for families. Two pools and a hot tub. One pool has a very pretty waterfall. The tiki bar in the middle of the two pools is delightful. The bartender, Geoffrey, (originally from Jamaica) made our night fun and enjoyable. He was attentive and very funny. He had to make several trips inside to meet our requests and did so with a big smile. He made frozen virgin drinks for the kids that they are still talking about. He treated them with respect and got a well deserved big tip too. The man at the front desk moved our room to poolside without any hesitation when we first arrived. We did not eat in the restaurant so I cannot comment on that, however, the menu looked very good. There is a separate more casual menu for the tiki bar too. The room rate was a bit high considering the main amenity is the pool area (the hotel sits right on the highway and has no beach or other scenery but the grounds along the walkways are lush and tropical). Overall, I would go back for a night (would not stay here for a long visit but just passing through on the way to the Keys) just to talk to Geoffrey again. He is a gem and I work in the hospitality industry - people like him are hard to find. I would hire him in a heartbeat! Thanks Geoffrey!

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Reba M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
keylargoresortsmgmt, Guest Relations Manager at Holiday Inn Key Largo, responded to this review, 29 January 2014
Dear Guest,
Thank you for your recent stay with us and reviewing our property. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. I am pleased you enjoyed the onsite amenities such as the pool. Thank you for the wonderful feedback regarding Geoffrey. He is a wonderful asset to our hotel.
We looking forward to seeing you again very soon on your next visit to Key Largo and hope you stay a bit longer. Thank you again for your feedback and have a wonderful day!
Sincerely,
Michelle, Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Key Largo

Property: Holiday Inn Key Largo
Address: 99701 Overseas Hwy, Mile Marker #100, Key Largo, FL 33037-4324
Phone Number:
Region: United States > Florida > Florida Keys > Key Largo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 19 Hotels in Key Largo
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Key Largo 3*
Number of rooms: 132
Official Description (provided by the hotel):
The Holiday Inn Key Largo Resort is the ideal Florida Keys location for families and individuals looking for an experience worth repeating in a breath taking locale. Absorb yourself in all that we have to offer! Stroll along our marina and paved pathways through lush foliage to find our two heated outdoor pools with Tiki Bar, cascading waterfall, Jacuzzi and spacious pool deck. Sip a tropical cocktail at our Tiki Bar, or savor delicious local fare at Bogie's Cafe and Garden Terrace. With spacious, well appointed rooms overlooking our tropical paradise and marina, the Holiday Inn Key Largo Resort is the perfect place for exploring the many wonders of the Florida Keys. Discover the enchantments of the Coral Reefs when you snorkel or dive. Experience our famous waters aboard the Glass Bottom Boat, on a fishing excursion, or even toast champagne on a sunset cruise. Try your luck on the Casino Boat! Located only 55 minutes from Miami, the Holiday Inn Key Largo is truly a world away. From the moment you arrive, you will know you have reached your destination; Paradise. ... more   less 
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Also Known As:
Holiday Inn Key Largo Hotel Key Largo
Key Largo Holiday Inn
Holiday Inn Key Largo Florida

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