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“Nice pool and helpful staff”

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Holiday Inn Key Largo
Ranked #11 of 20 Hotels in Key Largo
Minneapolis,MN
Level 4 Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Nice pool and helpful staff”
Reviewed 21 June 2014

The first room they showed us was the back of the building on the Marina. The front of this building faces the boats in the canal. The back of this building had a view of dirt and not much else. It also had steps which was not so good for my mother in law. They upgraded us for a reasonable cost per night to a pool facing room on the ground floor, where she didn't have to deal with steps. This was a MUCH nicer room, as the other was rather dark and dreary. So be prepared for the differences in rooms. The ones facing the marina or pool are both nice. There is no beach nearby. The pool area is very nice, with friendly bartenders, and you can order food as well. They do let divers use their pool in the morning to do checkout dives, but they clear out by lunchtime. Its not crowded, but you need to be aware if you like to use the pool early to mid morning. The manager was very helpful. My wife really liked the pools. Good shade or sun, depending on your preference. Easy parking and good location. We would stay here again.

Room Tip: Choose a room facing the pool or the marina.
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  • Stayed March 2014, travelled with family
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Helpful?
1 Thank oakdruid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Hartford, Wisconsin
Level 6 Contributor
175 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 18 June 2014

Ok so maybe this was not the best motel we've ever stayed in, but The location was perfect fro us.
It's right next to the marina where we could catch the boats going diving out on the reefs. The rooms are fine and fairly clean, the pool and pool bar were great the food and restaurant should be much better, very poor service, and just ok food at a very high price.

  • Stayed May 2014, travelled as a couple
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Helpful?
1 Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Medina, Ohio
Level 6 Contributor
163 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 12 June 2014

After walking around on the carpet barefoot in our room for a while, we wondered how our feet got so dirty. Figured out it was just the rug. It badly needs a super cleaning or being replaced. Beyond that, it is an okay place to stay. Beds were fine. Pool is great. Staff was nice and a good location. Wendy's across the street only three minutes away. Walgreens also a short walk.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OrygunDuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Key Largo, responded to this review, 27 June 2014
Dear OrygunDuck,

Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we look forward to serving you in the future.

Sincerely,

Ben J
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Key Largo hotels

Pennsylvania
Level 5 Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 June 2014 via mobile

From your hotel room you can walk to, I don't know, at least 20 diving operations, as well as glass bottom boat cruises and the famous African Queen.
We had one of the renovated rooms in the wing closest to the boat docks. The carpet in the hallway in in the process of being replaced but the carpeting in our room was new. There's a slight shortage of electrical outlets if you more than two or three items to recharge st a time but it wasn't an issue in the long run.
The restaurant and pool bar are staffed by enthusiastic and helpful people, particularly Charelene in the restaurant and Rita at the poolside Tiki bar. The non-diving wives had nothing but good things to say about the service they received.
We'd definitely return here on our next trip to Key Largo.

Stayed June 2014, travelled with friends
Helpful?
Thank pdhenry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Astoria, New York
Level 3 Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 8 June 2014

My wife and I stayed at this hotel for one night in order to take advantage of Key Divers' snorkel tours, which is adjacent to the hotel. This hotel is also across the street from Doc's Diner, which is an excellent diner. The hotel is average... the rooms were very damp and had very weird smell to it. Also, it seems like the housekeepers skipped our entire floor because we never received housekeeping the next day although we saw the housekeeping cart on our floor. Luckily, since we really didn't stay in the hotel much, can't say we were too bothered. However, the hotel is adjacent to a lot of various sea charters, so if you're looking for a place to crash in order to venture out this hotel has its perks. However, I did see other hotels in the area, so not sure I would stay here again if I returned to Key Largo.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul728
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Key Largo, responded to this review, 25 June 2014
Dear Paul728,

Thank you for your recent stay with us and reviewing our property. I am pleased that our location worked perfectly for you. On the other hand, I am very sorry for any inconvenience the room condition and housekeeping services may have caused you. We appreciate your feedback as this is our best resource for improving guest services.

Again, thank you and we hope to have an opportunity to serve you again.

Best Regards,

John O
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bonita Springs, Florida
Level 6 Contributor
229 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 3 June 2014

Spent a night at this hotel on the way to Key West. The pool is nice with a Tiki Bar at the pool. We found the bartender to be a bit surly and not able to make a rum punch that at all tasted like a rum punch. The front desk folks were really friendly and helpful - there is a great cafe right across the street for breakfast and lunch - Doc's.

Overall it was a clean room, nice place and I would stay again.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Al Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Key Largo, responded to this review, 21 June 2014
Dear alyork,

Thank you for writing us a candid review. It makes us happy to read that you liked our pool area and found our staff friendly and helpful. I am sure they will be delighted to hear about your positive comments. As our valued guest, we thank you for your feedback as this is our best resource for improving guest services. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful comments.

Kind Regards,

Tracy V.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kalispell, Montana
Level 6 Contributor
155 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 30 May 2014

We stayed at this Holiday Inn on our way to Key West so we really just needed a place to lay our heads. We were placed in an out building right on the water as our room was upgraded to a water view. This building did not have an elevator but that was not an issue for us, it may be for some. Our room was nice (see pictures) and well kept, just aged. The hotel is in need of a renovation as it appears to be one of the old original Holiday Inns. When I checked in they said that it is a "resort" so no breakfast would be included. I wasn't surprised by this as they had a full service restaurant that they wanted you to use. The food we ordered at poolside was good and we had no complaints. The pool area (see picture) was also nice and had a 6-8 person hot tub. Once again, everything was kept nice for its age. The wear and tear of countless guests was obvious but bearable. If the resort did upgrade then they would have to charge more and as it was it was an average value. At any higher of a price I would consider it a poor value. I would recommend this hotel for those just passing through or using it as a base for scuba activities. There were many scuba boats launching from within an easy walk and I could tell it was a popular area for scuba folks to crash. We would stay there again if ever in Key Largo.

If they would include breakfast it would differentiate them selves from other hotels in the area at their price point. Just a thought. The restaurant wasn't much to write home about and it appeared everyone left the hotel for their food just as we did. travelbrainstorm[dot]com

Room Tip: There is a building with two stories where our room was (262) that has no elevators. If you need su...
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  • Stayed April 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelBrainstorm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Key Largo, responded to this review, 17 June 2014
Dear TravelBrainStorm,

Thank you for staying with us and for leaving a review of our property. I am delighted to know that you found our rooms to be comfortable and our location worked for your needs. We strive to give great and impressive service to all of our guests and it is always motivating when one takes the time and trouble to acknowledge our property.

Again, thank you very much and we hope to have an opportunity to serve you again.

Best Regards,

John O
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Key Largo

Property: Holiday Inn Key Largo
Address: 99701 Overseas Hwy, Mile Marker #100, Key Largo, FL 33037-4324
Phone Number:
Region: United States > Florida > Florida Keys > Key Largo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 20 Hotels in Key Largo
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Key Largo 3*
Number of rooms: 132
Official Description (provided by the hotel):
The Holiday Inn Key Largo Resort is the ideal Florida Keys location for families and individuals looking for an experience worth repeating in a breath taking locale. Absorb yourself in all that we have to offer! Stroll along our marina and paved pathways through lush foliage to find our two heated outdoor pools with Tiki Bar, cascading waterfall, Jacuzzi and spacious pool deck. Sip a tropical cocktail at our Tiki Bar, or savor delicious local fare at Bogie's Cafe and Garden Terrace. With spacious, well appointed rooms overlooking our tropical paradise and marina, the Holiday Inn Key Largo Resort is the perfect place for exploring the many wonders of the Florida Keys. Discover the enchantments of the Coral Reefs when you snorkel or dive. Experience our famous waters aboard the Glass Bottom Boat, on a fishing excursion, or even toast champagne on a sunset cruise. Try your luck on the Casino Boat! Located only 55 minutes from Miami, the Holiday Inn Key Largo is truly a world away. From the moment you arrive, you will know you have reached your destination; Paradise. ... more   less 
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Also Known As:
Holiday Inn Key Largo Hotel Key Largo
Key Largo Holiday Inn
Holiday Inn Key Largo Florida

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