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“Very nice resort but description on web deceiving”

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Key Largo Bay Marriott Beach Resort
Ranked #9 of 19 Hotels in Key Largo
Miami, FL
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Very nice resort but description on web deceiving”
4 of 5 bubbles Reviewed 12 August 2014

The resort was very nice and the property was beautiful. Taking a nap in one of the hammocks is a must! Had room service for breakfast from Gus' Grille and it was delicious, especially the breakfast potato. The portions were big so on the second morning of our stay we shared one plate and it was more than enough. Also had drinks and appetizers at Breezer's and were equally satisfied. Overall, everything was great, the staff were friendly and professional. The only negative is when we arrived at 4pm(check in was at 3pm), we were told that there were no bay view rooms and that we were being upgraded. Wasn't too happy to hear this (we specifically booked a bay view) but decided to have a look at our upgrade. It was a beautifully decorated 2 bedroom apartment with a full kitchen, dining and living room area. But we had two problems, one, it was just my husband and I and we didn't need all that space (our 3 teens were home) and two, our balcony faced the very noisy pool area (it was on the 1st floor) and the bay was a distant sliver between people and pool furniture. The whole purpose of our trip was to have privacy and an unobstructed bay view. So I kindly informed the staff member that it was not acceptable ( I think she was shocked, not many people would have turned down that upgrade but it had NO view of the bay). She was very nice, looked on the computer and suddenly room 341 (bay view) appeared. Why this wasn't available to begin with is beyond me, I made this reservation 2 months in advance. The view of the bay was at a distance to the left and right because the Dive shop and Gus' Grille were right in front of us. The only reason I wasn't more upset was because we were on the 3rd floor, so we were high enough where the view of the property and the bay was still very pretty. It was also a corner room so our balcony was large and a little more private than the upgrade. It was more in tune with what I was hoping for when I reserved but not quite. The Marriott's website has pictures of the bay unobstructed when describing the "bay view" and that's what I thought I was getting. Perhaps show different views of the bay so people don't feel deceived?? Either way, we had a wonderful two day stay and enjoyed the property to the fullest. The sunsets are unbelievable!

Room Tip: This doesn't apply to standard rooms...if you get bay view, 3rd floor or higher is best, corner...
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  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
4 Thank JA-Family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeyLargoMarriott, Guest Relations Manager at Key Largo Bay Marriott Beach Resort, responded to this review, 6 September 2014
Thank you for sharing your review! We are thrilled you found the breakfast at Gus' Grille to be just right. We will work with the front office team to ensure we are placing people in rooms that will be suitable for them! We will use your comments as a training initiative. We are always here for you!
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2,012 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (571)
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English first
Pembroke Pines, Florida
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 10 August 2014

Very beautiful property! Has a beach, pool, bar, room service, restaurant and the staff is very nice. Also, water activity rentals are available (jetski, kayak, boats, etc.) The rooms are big and have AMAZING beds. You will definitely want to set a reservation as the rooms get completely booked ahead of time.

Room Tip: Choose a room with a beach. Worth the sunset/sunrise!
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  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
4 Thank Taylor C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeyLargoMarriott, Guest Relations Manager at Key Largo Bay Marriott Beach Resort, responded to this review, 6 September 2014
Thank you for such a wonderful review! We are glad you found our resort to be just right for your vacation! We hope you will visit us again soon!
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 10 August 2014 via mobile

We stayed 5 nights and did it all.

You know you're not going to Key Largo to save $$ - hold on to your wallet. Once you get over the sticker shock, you'll find the slowed tempo is a reality. The rooms are not "plush", but motif matches well the kickback beach theme. Accommodations are comfortable, pool and beach fronts are fabulous. Dive shop with rentals of all types is a plus. Conveniently located to John Pennekamp state park - we took two snorkel tours during our visit and loved it. Best part of the resort is relaxing along the shoreline and watching the sunset, sitting by the fire and watching the ocean after dark. Two thumbs up!

Stayed August 2014
Helpful?
1 Thank Royce G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeyLargoMarriott, Guest Relations Manager at Key Largo Bay Marriott Beach Resort, responded to this review, 6 September 2014
What a fantastic review! We are thrilled you were able to enjoy a beautiful Key Largo Sunset! They are truly breathtaking! We appreciate your kind words about our facility! We hope to host you brilliantly in the future!
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Naples, Florida
Level Contributor
59 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 9 August 2014

As we walked into the lobby of this hotel we were greeted with "You won't be charged for the upgrade". Sure enough the front desk attendant got us a suite for the same price as our original reservation. This is an amazing property. The rooms were clean and comfortable. We brought our own Standup Paddle Boards and we're able to launch right from the beach. The hotel was within walking distance of some great dining and outdoor bars.

  • Stayed June 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
3 Thank Tom G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeyLargoMarriott, Guest Relations Manager at Key Largo Bay Marriott Beach Resort, responded to this review, 6 September 2014
Thank you for such a great review! We pride ourselves on making sure our guests are comfortable and have a sense of "at home" when they walk into our lobby! Your kind words will be shared throughout! We are always here for you!
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Coral Springs, Florida
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 9 August 2014

The room was clean and had a great view. The beach/pool area has something for everyone with hammocks, lounge chairs, tiki huts, and a lagoon-like beach. Gorgeous sunset viewing! It was the perfect mid-week getaway! Not too far from Miami, but far enough to get the feel of the Keys laid back attitude!

  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank KimEC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeyLargoMarriott, Guest Relations Manager at Key Largo Bay Marriott Beach Resort, responded to this review, 6 September 2014
Thank you for such a great review! We are glad you were able to relax in the hammocks and enjoy the pool and beach facilities! We hope you will visit us again soon for a quick get away to the Florida Keys!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Key Largo, Florida
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 9 August 2014

6 reviews sorted by: Date | Rating
English first

Katewieland
Key Largo, Florida
1 review
“Don't glass it in”
5 of 5 starsReviewed August 4, 2014 NEW
The reason that I go to Breezer's with all of my family and friends regularly is because it is the only open air bar in Key Largo. If it were to be glassed in it would lose a huge part of it's atmosphere and appeal. It is always comfortable at the bar with cold drink in hand. Please don't glass...
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rds02c
Key Largo, Florida
1 review
“Breezers is the best bar in key largo.”
5 of 5 starsReviewed August 3, 2014 NEW via mobile
The view and setup of bar excellent. Other bars in town don't compete because the are enclosed. Even with the summer heat, the bar stays cool and enjoyable upstairs looking over the bay. The bartenders are very friendly and attentive. Overall review is a 10 out of 10

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TiffanyW1202
Key Largo, Florida
2 reviews
“You have to stop at this beautiful open air bar overlooking the bay!”
5 of 5 starsReviewed August 3, 2014 NEW
I feel I have found just about every little corner of the Keys to relax and enjoy the sunset, but Breezer's at Marriott Bay Beach Resort is one of my favorite. I have lots of friends and family that come to town and always stay at the Marriott, so I often recommend to grab a bite to eat and a...
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Carol K
Senior Reviewer
8 reviews 8 reviews
5 restaurant reviews
1 helpful vote 1 helpful vote
“Great Happy Hour”
4 of 5 starsReviewed July 26, 2014
This is a great place to watch the sunset and chill. We went during happy hour. Drinks were half price as were several appetizers. Bartenders (ours was Mario) were excellent.

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Robert S
Coral Springs, Florida
Senior Contributor
30 reviews 30 reviews
25 restaurant reviews
8 helpful votes 8 helpful votes
“Outdoors in the Keys”
4 of 5 starsReviewed July 20, 2014
Nice atmosphere, Adam was a great bartender. Drinks were good, maybe a little pricey - but fair priced for a hotel bar

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Sue R
Boonton, New Jersey
Top Contributor
111 reviews 111 reviews
79 restaurant reviews
40 helpful votes 40 helpful votes
“Great place for drinks, food, and sunset!”
5 of 5 starsReviewed June 28, 2014
This is the place to go for happy hour drinks, live music, and a great sunset view. The bartenders Adam, Mario, and Lena are always great--they always remember our favorite drinks--and Roberto, who does the schlepping to and from the kitchen, is very nice, too. The food here is really good, and the service is quick and friendly. On Friday...
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  • Stayed August 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cptfesta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeyLargoMarriott, Guest Relations Manager at Key Largo Bay Marriott Beach Resort, responded to this review, 6 September 2014
Thank you for sharing the reviews of Breezer's Tiki Bar! We feature a fantastic happy hour EVERYDAY from 4pm - 7pm! Enjoy live entertainment Friday and Saturday 6pm - 10pm!
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Westerville, Ohio
1 review
5 of 5 bubbles Reviewed 7 August 2014

Very nice staff especially at the Concierge - they knew their stuff and had great recommendations for places to visit, dine and enjoy. We did get upgraded to a suite that was more than we needed. They have nice cabanas by the pool that were always available for our use. The food was nice and well-prepared but a little on the expensive side. Service was always excellent in the restaurant.

  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank DaGlobalGypsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeyLargoMarriott, Guest Relations Manager at Key Largo Bay Marriott Beach Resort, responded to this review, 13 August 2014
Thank you for the excellent review! We are thrilled you found our resort just right before heading to Key West! We will be sure to share all the positive feedback! We are always here for you on your way back from Key West!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Key Largo Bay Marriott Beach Resort

Property: Key Largo Bay Marriott Beach Resort
Address: 103800 Overseas Hwy, MM 103.8, Key Largo, FL 33037-2814
Region: United States > Florida > Florida Keys > Key Largo
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Key Largo
#5 On the Beach Hotel in Key Largo
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Key Largo Bay Marriott Beach Resort 3.5*
Number of rooms: 153
Official Description (provided by the hotel):
Enjoy various enhancements including a stunning guest room renovation inspired by the tranquil lifestyle and vibrant colors defining the West Palm Beach, FL, destination. Conveniently located near CityPlace, Kravis Center for Performing Arts, Cruzan Amphitheater Downtown West Palm, Palm Beach County Convention Center and Palm Beach International (PBI) Airport, our West Palm Beach hotel appeals to leisure travelers alike. Appreciate deluxe accommodations and unique amenities at our Marriott hotel in West Palm Beach, FL, including high-speed internet, complimentary airport shuttle. Self-parking available for an extra charge of $15 per day. ... more   less 
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Also Known As:
Marriott Key Largo Bay Beach Hotel Key Largo
Key Largo Marriott
Key Largo Bay Marriott Beach Resort Florida

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