My husband signed up for the MS 150 miles bike ride from Miami to Key Largo. This hotel was listed on the MS bike ride's website as a preferred hotel. Its not a hotel but individually owned units. We arrived around 130 pm and was told that our room would not be ready until 4pm. I asked the lady if any thing could be done as my husband bike 75 miles from Miami and is tired and would like to take a shower. She very rudely replied that check in is at 4pm and that was it.
Other people were able to get their rooms but our room was not avaible until after 3pm. If this hotel is one of the preferred hotels for this race, I wondered why they could not appoint more staff to get the rooms ready for 1 pm since they know riders from the race would be staying there and coming in around that time.
I was not the only person that complained. The three ladies working there are not very friendly and not at all helpful.
As for the room, it was ok. I stayed in a one bedroom townhome. The bathtub did not drain properly, the bed was not very comfortable, it creaked with every turn I made. There were blowed light blubs. I am a very easy going traveler but i thought for the costs it was disappointing.
- Official Description (provided by the hotel):
- Mariner's Resort Villas & Marina is a gated oceanfront resort featuring luxurious villas that surround a stunning marina with direct access to the Atlantic Ocean. The Resort offers 2 swimming pools, resort activities, tennis courts, a calming Jacuzzi grotto and Adventure Concierge to arrange activities including diving, boating and. Mandalay Bay Restaurant offers extraordinary dining on local, fresh cuisine. Enjoy a vacation experience as unique and relaxing as the resort's island location. Relax and Enjoy. ... more less
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- Also Known As:
- Mariner`s Resort Villas & Marina Hotel Key Largo
- Mariner`s Resort Villas And Marina
- Mariners Hotel Key Largo
- Mariners Club Key Largo
- Mariners Hotel Marina
- Mariner's Resort Villas & Marina Key Largo, Florida