We stayed for the NASCAR final weekend, and found the property to be very well maintained with lots of shops and beautiful views. The hotel rooms have been going through renovations and the results in terms of looks and style are very good. I do not believe all the rooms are completed so you better asked for the NEW rooms. That said, the new rooms still need some work. The contruction looked rushed. My shower plumbing was reversed. Hot was cold cold was hot. A friend got an old one which was no where near the quality for the room rate.
Most of the food and beverage staff are from different countries and in many cases is was clear to see English was a second language. The biggest thing was gratuity is pool! This in my mind explained what I would classify as a "going through the motion" service experience. No incentive for individuals to do more!
For the money I would try another property.
- Also Known As:
- Ocean Reef Club Hotel Key Largo
- Ocean Reef Hotel
- Ocean Reef Key Largo
- Ocean Reef Club Key Largo, Florida