My wife and I recently returned from a three night stay at the Ocean Reef Club in Key Largo, FL. I found the service to be fantastic by nearly all of the employees, the room picture-perfect with a view of the ocean from our bed and balcony and the food service to be accomodating and usually very good.
I read some of the reviews which protrayed the staff to be judgemental and not friendly. My wife and I did not find this to be the case. I suppose if you enter the dress code restricted restaurants with cut-off jeans and tank-tops while chatting on your cell phone, you may get some attitude but even this may be a stretch. Perhaps some of the regular club members are more easily recognized by the staff as compared to newer guests which may cause a mistaken illusion of lesser service (as noted by other reviewers). There are many restaurants on the island which accomodate all sorts of tastes, dress requirements and price points. You must take a few hours or few days to explore the island on a golf cart!! The shopping located at the Fishing Village was not excessively pricey and even had some great sales during the off-season while we were there. It was a welcomed experience to walk around this resort and not hear cell phones in the restaurants and smell cigarette smoke at the pool. Even the small children were well behaved (along with their parents)!!!
My wife described this place as a cruise without the ship. You use your 'key-card' as a form of payment at the restaurants and even the stores (or you can use other forms of payment). If you have dietary restrictions or have to eat every couple of hours, you may wish to plan your day a bit or keep some food in your room, as some of the restaurants close before others open, leaving a gap of an hour or so......However, room service is always an option. Apparently, the restaurant hours are more expanded during 'season vs. off-season.' Room service took 35-40 minutes but was very good and arrived exactly when they said it would. We ate over ten meals and all but one were very good = 90%. The weekend breakfast buffet is an absolute must!
I strongly recommend you get a room with a view of the ocean. The Dolphin is one example of a building with a view but there are others. I also recommend that you rent a golf cart and explore the island. Like any destination, you get what you give. If you are friendly (or just kind), remember your 'pleases and thank-you's', you will be treated like a fellow member of this unique club. If you don't, perhaps you will have an experience like some of the others on Trip Advisor who were less pleased. The cost of food, rentals and excursions were on par with other resorts of this quality. We felt the quality and service of most items warranted the price.
My wife and I look forward to returning to the ORC again for a few days of relaxing by the multiple pools and enjoying a unique experience where old style charm, manners and sophistication are alive and well.
Enjoy your vacation!
- Also Known As:
- Ocean Reef Club Hotel Key Largo
- Ocean Reef Hotel
- Ocean Reef Key Largo
- Ocean Reef Club Key Largo, Florida