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“Great place”
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Very good
27 reviews
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Overview
Villa -
2 Bedrooms, 2 Bathrooms, Sleeps 6
Key Largo, Florida Keys, Florida

Reviews from our community

Very good - based on 27 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
457phil
Greater London, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Caution - owner is a crook!”
Reviewed 12 September 2016 for a stay in August 2016
1
person found this review helpful

We reserved the property in this advert and received confirmation from Norman Wartman. When we arrived in the evening after 16 hours of travelling we were put in an unmodernised 5th floor apartment in a residential block - completely different and unsuitable for our family. When we raised or dissatisfaction Norman ignored all communication for 4 days. We had to find and pay for alternative accommodation for our trip. Despite many attempts to resolve we have only received our deposit back and are owed $600 which we are now pursuing via legal channels.
Be warned, Norman is a very slick and overwhelming character - don't get taken in by him!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked least: We did not get the villa over looking the private beach that was advertised
Travelling group: Teenagers
Would you recommend this hotel to a friend?   No.
  • Did the property offer wi-fi/internet access?
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michigan
Reviewed 24 July 2016 for a stay in July 2016

Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Chicago, IL USA
Reviewed 12 July 2016 for a stay in July 2016

Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Saint Louis, Missouri
Reviewed 8 June 2016 for a stay in June 2016

Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Ohio
Reviewed 6 June 2016 for a stay in February 2016

Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
7 Jun 2016
Thanks Gail. I try to take care of my customers and give them a good experience.
Norman
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 26 October 2015 for a stay in October 2015

Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Atlanta, GA
Reviewed 24 July 2015 for a stay in April 2015

Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
24 Jul 2015
Thank you Celina.
You and your family were wonderful to work with.
I try to make special occasions into memories that last a lifetime.
Norman
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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