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“good resort overall”

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Parrot Key Hotel and Resort
Ranked #28 of 51 Hotels in Key West
Certificate of Excellence
Miami, Florida
2 reviews
“good resort overall”
3 of 5 bubbles Reviewed 18 June 2014

Pros:The views from the 2 bedroom ocean side villas were gorgeous. i loved that the pools were salt water. Staff is friendly and helpful.

Cons:The pools were extremely warm, couldn't really enjoy them. We were told upon arrival that the 25$ per day resort fee was already included in booking price but it was not. It a little a bit away from everything.

Room Tip: ocean villa is must climb flight of stairs to get to one room and 2 flights to get to the master roo...
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank soccermom9393
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,323 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Dallas, Georgia
1 review
5 of 5 bubbles Reviewed 18 June 2014

We enjoyed our stay at Parrot Key Hotel and Resort. We were married on the beach in Key West & spent our honeymoon there. Units are nice, clean & quiet. The staff was very friendly & accommodating. Thank you for helping to make our first visit to Key West such a pleasurable experience!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michelle J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacksonville, Florida
Level Contributor
211 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed 17 June 2014

I really enjoyed this hotel. We had a downstairs waterfront room on the back side of the hotel. It was nice and clean. It was a good sized room. Some of the other reviewers were disappointed about the water. It is not a beachfront hotel. It is waterfront. It has pretty views. There are four pools that can get a little busy, but we didn't have a problem. The only issue we had with the hotel was the cost of the drinks at the cafe and you weren't allowed to bring outside drinks to the pool. We didn't like that. Also, this hotel is a little outside the downtown fun stuff to do. We didn't have a problem with that. It was plenty close enough for us to take our rental car down. They only deep clean the room every 4 days, but they do come in to make beds, refresh towels, etc. We had no issues with the staff or housekeeping. We did have loud neighbors, but that wasn't the hotel's fault, it was inconsiderate people that you would probably find at any hotel. True as well that there isn't enough parking. We had to park next door at Walgreen's, but we didn't find that too bad.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kristi6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Long Beach, New York
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 17 June 2014

Spent a week in Key West and would have to say I would not stay at the Parrot Key again. The hotel is very clean and has lots of character and everyone was very pleasant but in terms of location is wasn't great. Rented bikes on the property and that helped to see the island. If I wasn't an avid bike rider it wouldn't have been easy. Had a top floor waterview that had no view. All the palm trees blocked the view of the water. The pools are nice but the only comfortable seating (cushions) was at the main pool near the bar The bar has happy hour 4-6 pm with buy one get one otherwise was a bit expensive. Food was fine. The Walgreens next door helped a lot. The concierge does have discount coupons. The beaches in Key West are not great.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank k g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petawawa, Canada
Level Contributor
90 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 bubbles Reviewed 16 June 2014 via mobile

While the location of hotel is 3km from Old Key West, the rooms are fabulous and the pool area is really nice and relaxing. There is your own private beach off of every room as well as little decks. This is a perfect get away in Key West

Stayed June 2014, travelled solo
Helpful?
2 Thank cmh69d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Williamsburg, Virginia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 16 June 2014

The resort was beautiful but there were many obstacles to overcome.
1-The parking is horrible. There are electric car that people can rent, and the cars need to be plugged in at night. The only spots are spots that are the walkways next to the handicap spots. The parking available is minimal so, if you come back after 7pm you will have to park in the Walgreen's parking lot.
2- Not meant for families. We have a toddler & we were told that a pack & play was not available. It was not until we got there that we were told that we could rent from a company on the island. The company was already closed for the day.
3-The villa was dirty. My son walked around the three story "family villa" and his feet were black. The furniture was dirty from everyone walking around & putting them on the furniture. As an aside, all of the bedding is crisp white. We had to make sure we washed our feet before getting into bed.

We were there for two nights and that was too long. Also, going downtown make sure you are leaving by 800pm if you have children. The environment becomes very adult.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank timetotravel89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omaha, Nebraska
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 16 June 2014

Pros:

1. Feels like you are at home
2. Lots of pools
3. Showers next to pool to rinse off
4. Plenty of towels
5. Nice personnel
6. Rooms are AMAZING
7. Everything was clean
8. Bathrooms are great; no lack of hot water
9. Peaceful



Cons:

1. Internet wasn't working and when I called the front desk, they wanted to give me the number of the internet provider and told me to call them and solve the problem myself. I am on vacation, I am not here to fix your problems.--This is why I didn't rate it as 4 star. This is 2014, internet should not be an issue when I am at a RESORT.

2. TV setup is really convoluted. Sometimes the picture would be up, but the volume wouldn't work. The cable box is this tiny little thing, and when you use the remotes, you have to blindly push buttons and hope something comes on. Was VERY annoying.

3. No hot tub

4. Poolside bar closes too early also 1 nacho and 5 beers cost me $41. Not worth it. Go to Wal-greens, next door, and buy your own alcohol/food.

5. Pools close too early--I'm on vacation, why limit pool use as long as people are not loud?

6. Don't pay extra for the waterside rooms if you don't have too: It's just not worth it

7. No real shuttle service. They say they have a shuttle, but they really don't. I would not have picked this hotel if I had known there was no shuttle. The shuttle they have takes you to the beach and "if the guy has time," can take you to other locations. This is another reason for the 3 star. A taxi driver also informed us it was the only hotel in the area that does have a shuttle.

8. Nothing is really within walking distance. What?!? That's right. There is a Wal-Greens and other "normal" things (5 guys, TGI Fridays, domino's pizza etc) within walking distance, but if you want to see/experience Key West, then you HAVE to get a taxi. Sure you can walk, if you want to spend forever getting to the popular sites. Electric golf cart? More expensive then a rental car. Rental Car? No where to park. Bike? Sure, if you want to bike MILES upon MILES, back and forth.

Taxi is really the only solution. Each round trip cost me at least $30. That was around $200 in taxi costs for me. Was such a rip off.

When I was told, over the phone, that everything is within walking distance, it was total bullcrap. Don't lie to people or mislead them. When I call a resort, in Key West, you know very well I'm not referring to a Wal-Greens or Domino's! .



Recommendations for this resort:

1. Need a good place to hang up wet suits. I think a couple of hooks, outside on the balcony, would be a nice play to hang for drying.

2. Fix your internet and make it more user friendly.

3. Precise directions on how to set up internet and properly view TV in room.

4. Provide notepad and pen in room. Seriously, even a cheap Motel 6 has a pen in their rooms. I don't want to buy a pen on vacation to send a postcard....

5. Provide those nice maps, that are on the concierge desk, in each room. You don't need stacks of them, but after each time a person checks out, put a new one on the bed.

6. Better communication about shuttle services and what is within walking distance.

7. Provide a *real* shuttle service.

Room Tip: Don't pay extra for the "Water View" rooms. It is not what you think it is. You see...
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jason T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Parrot Key Hotel and Resort

Property: Parrot Key Hotel and Resort
Address: 2801 N Roosevelt Blvd, Key West, FL 33040-4073
Phone Number:
Region: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotel in Key West
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Parrot Key Hotel and Resort 4*
Number of rooms: 148
Official Description (provided by the hotel):
Parrot Key Resort is an idyllic Key West hideaway, offering simple luxury, comfort and style in a serene waterfront haven. Five acres of tropical gardens surround Parrot Key, with pretty paths meandering through colorful foliage. Four sparkling pools are nestled among their own private sculpture gardens with whimsical art capturing your attention at every turn. The poolside Café Blue offers a range of refreshing drinks and island cuisine, where you can simply sit back and listen to the sound of serenity. Planning is simple here, with onsite watersports and a complimentary beach shuttle waiting to whisk you away to nearby Smathers Beach. Or simply relax and watch the sun go down from our sunset pier. Space out in a suite or a three-bedroom villa, including a living room and soothing treetop balconies. You can also unwind in a waterfront guestroom, equipped with your own white sand terrace. Each guestroom, suite and villa at Parrot Key boasts spectacular views of either lush gardens or the calm waters of Florida Bay. Experience the Key West you've always dreamed of with endless sunshine, glorious sunsets, and incomparable charm. From your peaceful haven at Parrot Key Resort, it's hard to believe that the energetic and eclectic vibe of Key West is just a short drive away. ... more   less 
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Also Known As:
Parrot Key Hotel Key West
Parrot Key Beach Hotel
Parrot Key Beach West
Parrot Key Hotel And Resort Key West, Florida

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