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“Perfection”

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Pier House Resort & Spa
Ranked #17 of 51 Hotels in Key West
Certificate of Excellence
Reviewed 31 December 2009

If you are going to stay at the Pier House you must stay in one of their spa rooms. They are in a seperate building where the spa is on the first floor. All of these rooms have recently been redone. They are large and spacious, they have wood floors which I love and they have huge luxurious bathrooms. We love the veranda/balcony - sitting out there and drinking coffee and just relaxing is the best. The Pier House is centrally located - walking distance to everything. The staff is always very friendly and helpful.

  • Stayed: October 2009, travelled as a couple
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1  Thank TheGuzmans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,031 - 2,037 of 2,376 reviews

Reviewed 23 December 2009

Slow service at peak times due to understaffing. Staff does not go out of its way for service. Don't rely on conceirge as we found recommendations to be poor. Private beach is only redeeming quality. I will stay somewhere else next time.

  • Stayed: December 2009, travelled as a couple
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1  Thank IllinoisProf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 December 2009

Spent 4 nights here - it is a true haven within Key West. Hotel is clean, comfortable and very well maintained. The pool area and beach area are very peaceful and relaxing. We ate at the Harbour Cafe and the food was excellent. Hotel is in an fantastic location at the top of Duval Street which was very busy and touristy but once you were within the hotel grounds you weren't really aware of the noise.

We thoroughly enjoyed our stay here and would recommend it to anyone looking for a relaxing stay in Key West.

  • Stayed: November 2009, travelled as a couple
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1  Thank jly2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 December 2009

We've had problems with the spa before. Either they don't answer the phone, or they put you on hold for 15 minutes and never come back, or they simply seem unwilling to try to book what you want. It's a shame because the problem seems to be with spa management and a certain 'attitude', not with the spa employees. When you book a 'spa stay', you'd expect a little 'spa service'.

  • Stayed: December 2009, travelled solo
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4  Thank EvidentlyInvisible
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 December 2009

Every year, we visit KW for a conference and usually stay at the Pier House. The hotel is beautifully located, has great amenities and an amazing staff. It can get a bit expensive, depending on the season, but it's worth it.

  • Stayed: December 2009, travelled on business
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Thank spokane28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 December 2009

Stayed November 18th to November 22nd...
We stayed there 3 times before, and will always come back...We love the location and the private small beach..the outside resturaunt is great and the food outstanding..Yes it is a little expensive but everything in Key west is expensive so get use to it,suck it up and enjoy the atmosphere. The rooms are all redone from 2yrs ago and are beautiful..The staff is so helpfull, and will do anything for you.
If you do want to save some money go to Harpoon Harry's for a cheap breakfast with alot of friendly faces, they treat u like one of the locals. A very down home breakfast, not fancy but great breakfast...For Dinner go to one of the local resturaunts during early bird special...OMG great prices for the same food a little later...Two Friends Patio has a great Early Bird Special 4-6...then u can go party all night...and great smoked fish dip and lobster bisque...YUM...Cant wait to go back..I love Key West..

  • Stayed: November 2009, travelled as a couple
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1  Thank ptldebmac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 November 2009

My wife and I needed to get away for a couple days. Never been to Key West so wanted to be in walking distance to the action. The Pier House was just the right choice. Friendly staff, never needed the car, very romantic room looking out over the water with nice balcony, clean, quiet, and while the cost was a little more, it was well worth it. When I booked the room only double queen was available but I made a note for a king if one became available and they took care of us. Will be back. PS. Two Friends Patio right next to hotel on front street is great for breakfast.

  • Stayed: November 2009, travelled as a couple
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2  Thank RidersUp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pier House Resort & Spa

Address: 1 Duval St, Key West, FL 33040-6610
Phone Number:
Region: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Key West
#4 Top resorts Hotel in Key West
#5 Spa Hotel in Key West
#7 Luxury Hotel in Key West
Price Range: £218 - £479 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pier House Resort & Spa 4*
Number of rooms: 142
Official Description (provided by the hotel):
Perhaps nothing is more "Key West" than the Pier House Resort and Spa -it's like no other. Elegant accommodations, lush gardens, a private beach, a selection of restaurants and bars, a full-service spa and a for real let-your-hair-down attitude all come together in a tropical escape that simply can't be duplicated. ... more   less 
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Also Known As:
Pier House Hotel Key West
Pier Hotel Key West
Pier House Key West Florida
Pier Key West
Pier House Resort & Spa Key West, Florida

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