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“Very spacious, amazing value for the area and great staff!” 5 of 5 bubbles
Review of Sheraton Suites Key West

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Sheraton Suites Key West
Ranked #32 of 51 Hotels in Key West
Certificate of Excellence
Marietta, Georgia
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Very spacious, amazing value for the area and great staff!”
5 of 5 bubbles Reviewed 12 January 2014

Very nice accommodations with every amenity one could need. Plenty of shuttles to get you where you need to be with great drivers.(mr. Ed) will be back Jan. of '15. Beach access was just across the road.

  • Stayed January 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Knucklepin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review, 22 January 2014
Dear Guest:

Thank you for the positive review. We look forward to welcoming you back in the future.

Warm regards,

Lourdes Torbisco
Marketing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,225 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (384)
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English first
Cheshire
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 12 January 2014

3 night stay - wish it was longer
Well appointed room with very comfortable bed and facilities for catering for self if required
Shuttle service(free) really handy with witty and knowledgable drivers.
Bike hire available and recommended if you want a leisurely tour of Key West - breakfast a bit pricey if you intend to use daily but good quality all the same . Will be using again

  • Stayed October 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jeskipb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review, 22 January 2014
Dear Guest:

Thank you for taking the time to write this review. We are glad to hear you enjoyed your stay and look forward to welcoming you back in the future.

Warm regards,

Lourdes Torbisco
Marketing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 12 January 2014 via mobile

I wanted to revisit Key West again, the first time being in 1977 and drow down from Miami. I was sceptical upon arrival as the hotel is a rather old wooden building and you access the room via rather run down out door walkways/veranda. However, while the room also were old in terms of amenites and interior, it was spotless clean and smelling fresh. Large rooms and large beds, good coffee and tea, etc. Location on the beach is super and the distance from town is mitigated by the free and friendly shuttle (however, the capcity is limited so if you are late you may have to wait half an hour). Staff and reception is very friendly and accomodating. The only negative, and that is a strong one, is the restaurnt staff. E.g waiting for long time to be seated with no one in sight, we asked the bartender for a menue and sat down. A waiter came by after some time to say that our menu was not the correct one, gave us a new one (which had a different layout but the same dishes) and said that "our waiter" would with us shortly. After a very long wait and several reassurances no waiter showed up, and no explaation so we simply left to eat elsewhere. If they could straighten up the staff in the restaurant, it would be a wonderful place to stay.

Stayed January 2014, travelled with family
Helpful?
Thank Bjørn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review, 22 January 2014
Dear Guest:

Thank you for taking the time to write this review. We are glad to hear you enjoyed your stay. All reviews are passed along to the staff for training and improvement purposes.

Warm regards,

Lourdes Torbisco
Marketing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orono, Maine
Level Contributor
61 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed 11 January 2014

It's hard to find a hotel with three beds in a room for less than $300 per night total in Key West, but we found one at Sheraton Suites. It wasn't a huge room, but large enough and well-laid-out.There were a few problems - our fridge didn't work, which we didn't realize until too late in our stay to tell management; the ice machine nearest to us didn't work; and the shuttle running every half hour to downtown was rather small and filled up quickly - we wound up taking our car. But everything else was fine and we enjoyed being there. If it hadn't been raining when we were there, I'm sure we'd have enjoyed the beautiful beach across the street, too. It was a short drive to downtown or, the other way, to various chain stores/restaurants. Good experience overall.

  • Stayed January 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Oronian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review, 4 February 2014
Dear Guest:

Thank you for taking the time to write this review. We are glad to hear you enjoyed your stay. All reviews are passed along to the staff for training and improvement purposes.

Warm regards,

Lourdes Torbisco
Marketing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lake Geneva, Wisconsin
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 11 January 2014

We were pleasantly surprised to find how new and comfortable our two room suite was. We were traveling with my friend and it worked out perfectly having the two rooms. The staff at the hotel bent over backwards to be friendly and helpful. We loved the fact that the hotel provides a free shuttle back and forth to downtown Key West with many pick-up times till midnight. The people who drove the vans were extremely friendly and knowledgeable. I definitely recommend this hotel to anyone. If I had to complain it would be about the coffee--a little too strong for me.
We certainly will choose this hotel on a return trip. Love Key West!! What a great birthday this has been.

Room Tip: Don't spend much time in the room, so I think any would be just fine. Quiet when door to patio...
See more room tips
  • Stayed January 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Judy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review, 14 January 2014
Dear Guest:

Thank you for taking the time to write this review. We are happy to hear you enjoyed your stay and look forward to your return visit to Key West.

Warm regards,

Lourdes Torbisco
Marketing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Des Moines, Iowa
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 9 January 2014

Nice location, great stay. This is our second time to stay in this hotel. The room is clean, the couch looked old though and smell a little bit funny.Overall good experience. Somehow the rooms we got from last time seemed nicer though.

  • Stayed January 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Todd W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review, 14 January 2014
Dear Guest:

Thank you for the positive review. We are happy to hear you enjoyed your stay and look forward to welcoming you back in the future!

Warm regards,

Lourdes Torbisco
Marketing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Juneau, Alaska
Level Contributor
64 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 bubbles Reviewed 9 January 2014

Had to come back to my old "home" of Key West for some meetings and was happy to see the Sheraton had some good pricing for the nights I was down here (just after Fantasy Fest).

I was a bit late to check-in, but we were given a great corner room overlooking the pool, that apparently is an upgrade as we also had a balcony.

the rooms were a lot larger than I expected -- had a large sitting area with desk, microwave, and fridge. Bathroom was also quite large with a separate door for the toilet... and I really liked the shower.

The Sheraton also had a lot more amenities that I've seen at some uber-high-end properties.

Parking was free, and internet wasn't used as I tethered into my phone. We didn't get a chance to use the pool or restaurant as we were always out and about.

I also was surprised the noise from the airport wasn't very bothersome. If you are going to Key West, the island is a bit--- cramped. The area the hotel is located at is newer, and while there's a "beach" across the street, its not where I'd recommend swimming. If you plan on doing the Duval Crawl, I suggest taking a cab or the trolley to get back and forth (well, cab at night). While North Roosevelt is under construction, getting around the island will be a hot mess, but the Sheraton's location on the south end makes it easy to get in and out of the island and also to Duval.

Room Tip: get a room with a balcony
See more room tips
  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank DiverDown79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review, 14 January 2014
Dear Guest:

Thank you for taking the time to write this review. We are happy to hear you enjoyed your stay and look forward to welcoming you back in the future!

Warm regards,

Lourdes Torbisco
Marketing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Suites Key West

Property: Sheraton Suites Key West
Address: 2001 South Roosevelt Boulevard, Key West, FL 33040-5243
Phone Number:
Region: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #32 of 51 Hotels in Key West
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Sheraton Suites Key West 3.5*
Number of rooms: 184
Official Description (provided by the hotel):
Located in the heart of Key West and steps away from Smathers Beach, Sheraton Suites Key West is a beachside hotel that captures the true essence of tropical relaxation. Join in the nightly Sunset Celebration, lounge by the lagoon-style pool, or let us arrange for you to sample one of the many watersports available. After a day of friends, family or business, there is one more thing to savor: the warm island welcome of our Sheraton Suites. ... more   less 
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Also Known As:
Sheraton Suites Key West Hotel Key West
Sheraton Hotel Key West
Sheraton Key West
Key West Sheraton
Sheraton Suites Key West Florida

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