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Ocean Key Resort & Spa
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Reviews (2,760)
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1,907
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All reviewssunset pierhot tin roofmallory squareliquid loungenoble housejunior suiteend of duval streetwatched the sunsetperfect locationpartial ocean viewwhirlpool tubcruise shippool staffoverlooking the waterocean frontsunset celebrationfrozen towels
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2,010 - 2,015 of 2,760 reviews
Reviewed 12 September 2011

I really do not like giving the Ocean Key a bad review because it is a nice hotel and it is in a prime spot - FOR KEY WEST, however it was way over priced in my view, in comparison to other traditional vacation/party spots in the U.S.

The rooms were nice, up-scale, and clean. The staff was very friendly, in fact maybe a little too eager to ask you EVERY single time you walked by the front desk if you needed anything and to try to make small talk (sometimes you just want to walk through and not be bothered). The bedding was terrific - high thread counts on the sheets. It had a quaint small pool from which you could watch the sunset.

That being said, it just was not worth $500 a night. We were there for a wedding and got a discount and it was still about $300 per night. You can get a larger room with more amenities for one third the price in Vegas. Yes, there is a somewhat decent view of the ocean but you can get better almost anywhere else in Florida ON THE BEACH (no beach anywhere near the Ocean Key) for one third the cost.

One bad thing was that they did not have fans for my brother in law's wedding. It is hot during the Summer in Key West. We had to rent 3 fans for over $100 per fan. You would think that a resort that hosts a lot of Weddings and has such a high price would have some large fans to keep people cool.

If you are into the Duval Street party scene and have some money to blow, then Ocean Key is probably right for you. It IS very nice. It IS close to the historic part of Key West and the most popular party spots. It worked out good for the wedding, I was happy that my brother in law chose a spot that was central to Key West and all of our eating/fun was right near the hotel. Good job brother!

  • Stayed: June 2011, travelled with family
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Thank WeatherGuy8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this reviewResponded 13 September 2011

Dear weatherguy8,
Thank you for taking the time to write this review. We're happy to hear you enjoyed your brother-in-law's wedding and that our beds were to your liking. We are deeply sorry you feel our rooms are overpriced and that you were displeased with having to rent fans for the ceremony. We have passed along your concerns and suggestions to the management and hope these issues do not keep you from returning to stay with us in the future!

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Reviewed 4 September 2011

We stayed at the Ocean Key Resort for 3 days. We had a two bed room suite for a family of 4 and had plenty of room to stretch out. The rooms were beautiful, the view amazing and the location close to lots of places to eat. We loved it and would visit again.

  • Stayed: July 2011, travelled with family
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Thank TheSuze12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this reviewResponded 6 September 2011

Dear TheSuze12,

Thank you for taking time to write us such a great review! It makes us happy to hear your room was to your liking along with the view and location. We look forward to your next visit!

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Reviewed 1 September 2011

We stayed here during Fantasy Fest, which is a crazy, crowded week in Key West and a time that tests any hotels customer service. Even during this week, the staff was attentive, pleasent and helpful always.

Our room on the top floor had a great view and even though we were facing Duval street, the hotel sits on the dead-end of the street, so the noise is fairly low. The room itself was a light, with a caribbean motif, and was a nice comfortable size and bath was very large with a double sink. Since we were on the top floor, the room had a vaulted ceiling with a small gable window. Normally it be a nice bit of extra light in the room, however being Fantasy Fest week, we were out until 2 or 3 am, so the morning light was not welcome. Luckily, we broght eye covers :o)

The pool area if very nice, overlooks the Gulf and faces west, so you can sit out there and watch the sunset or go to the hotels outdoor deck bar. We didn't use the spa, so I can't comment on their sevices.

  • Stayed: October 2010, travelled as a couple
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Thank JaimeLobo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this reviewResponded 14 September 2011

Dear JaimeLobo,
Thank you for taking the time to write this review. We are happy to hear that our customer service was just as pleasant during the busy time period. We hope that you had an amazing stay and can’t wait to have you back!

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Reviewed 29 August 2011

We are close enough to the property and location to utilize this as an overnight relaxation and getaway for the weekend. We have found the web sight most helpful in making this come true.

The room provided for this trip is a Junior Suite with separate Living Room, Master area with a Jacuzzi and view of the Bay and Duval Street.

We love it and will continue our use of this property as the number one spot in Key West.

Room Tip: Check the web site for LAST MINUTE DEALS
  • Stayed: August 2011, travelled as a couple
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Thank Teddy49_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this reviewResponded 6 September 2011

Dear Teddy49_11,

We're happy to hear that you loved our stay with us. We pride ourselves on trying to make our guests experience a pleasant one. Thank you for making us your number one spot in Key West! We can't wait to see you again :)

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Reviewed 28 August 2011

Husband and I chose Ocean Key after reading reviews here..far exceeded our expectations! Concierges Patryck and Oksana were outstanding and helped us create a fun and romantic experience..all staff was professional with can-do attitude and knowledgeable about hotel and recommendations for places to go..liquid lounge at pool is not to be missed..we will return again next year for sure..went in August so not overcrowded but still a lot of life and visitors..loved staying here ..rec suite on ocean side with balcony overlooking the Pier to enjoy pot of coffee in am and to listen to live music at sunset .

  • Stayed: August 2011, travelled as a couple
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Thank J C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this reviewResponded 31 August 2011

Dear J C,
Thank you for writing this fantastic review! We are so pleased to read that you and your husband had such a great stay with us. We’re glad the staff was able to accommodate you and give recommendations, such as the liquid lounge. We hope to have you both back again soon!

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