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“Break in Paradise”

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Ocean Key Resort & Spa
Ranked #12 of 51 Hotels in Key West
Certificate of Excellence
GreenLeadersSilver level
Sarasota, Florida
Level Contributor
230 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Break in Paradise”
5 of 5 bubbles Reviewed 14 November 2013

Now I am aware that me gushing about the quality of this hotel is not really what you want to read but be mindful, this was an excellent break that addressed everything I rate as important in a stay. Reception was warm, informative and helpful, we were taken to our room and wow, it was huge, bright, clean and well equipped, I made my way to look at the view, the sea was in front of me, fantastic. Bedrooms were excellent the beds so comfortable, a huge bath with massage jets, luxury. TVs in every room, great furniture, look, it was just wonderful. I called for room service in the morning and had breakfast in the room, if the quality of this breakfast was a sign of the restaurant then it was a classy place, I chose to eat and drink out as Key West is a great and vibrant place. Truly this was a stay that will be in my memory for ever, fantastic, not cheap but worth every penny. My Son and his Girlfriend also had a suit, they too were bowled over with this place and spent hours sat beside the pool. They also dined and thoroughly enjoyed the stay. We will be back.

Room Tip: Please take a serious look at staying, you like me will pleased you did.
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Roger S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oceankeyresortandspa, General Manager at Ocean Key Resort & Spa, responded to this review, 15 November 2013
Thank you for this wonderful review! We are so happy to hear how much you enjoyed your stay with us here at Ocean Key. We are so pleased you were able to take advantage of our amenities such as televisions, rooms and food selections. We will make sure we let our receptionist know how much you appreciate their help! Thanks again for this wonderful review. We hope you stop by and visit us again soon. ☺
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2,483 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (702)
Date | Rating
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English first
Lake Wales, Florida
1 review
5 of 5 bubbles Reviewed 13 November 2013

This was a very pleasant experience. All the staff was extremely friendly & helpful. They tried their best to accommodate any request or needs. The hotel & rooms were excellent. They do charge for valet parking but allowed us to check our car in early & walk around Key West until our room was ready.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barb G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oceankeyresortandspa, General Manager at Ocean Key Resort & Spa, responded to this review, 14 November 2013
Thank you for this great review! We are so pleased to hear how much you loved your stay with us. We will make sure to let our staff members know how much you appreciate their help. We know they will love all of your kind words. Thank you again for this review. We hope you stop by and pay us another visit in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St Cyr Sur Mer
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 11 November 2013

Location exceptionnal, beautiful room, nice staff in general , exception to the front desk manager at check out day of departure.
Surprised to have to pay 22 dollars plus taxes for valet parking.
The signalitique of the resort should be revised, difficult to find your way to the reception from your room.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Abdelzouari2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oceankeyresortandspa, General Manager at Ocean Key Resort & Spa, responded to this review, 13 November 2013
Thank you for this review. We are so happy you enjoyed our location, rooms and staff members. We will be sure to take your comments into consideration for future improvements. Again we thank you so much for this review. We hope you stop by and pay us a visit again soon.
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Illinois
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 7 November 2013

We checked in here on 11/1 and stayed through 11/3. We had a beautiful drive from Miami and were ready to get settled into our nest for the next 2 days. Chris, who also was very wonderful to book us some reservations at Louie's Backyard on Saturday night - took us to our room, which looked exactly like you would expect a Caribbean type hotel to be. The hotel itself sits right on the water and best of all - right ON Sunset Pier - which is where everyone heads to watch the sunset. The room was beautifully decorated and quiet and close to all the action of Duval street. We had excellent service from the concierge, Pat - in renting bicycles. We talked to several "Local" Floridians who say that they come to Ocean Key every year because it is THAT good. We will definitely go back to Key West and Ocean Key is where we will be staying! The only gripe I have about this hotel is the darned rooster who felt obliged to wake me up each morning! I could never live on a farm! :)

Room Tip: We had a room on the port side and it was very nice to be able to look at the water from our balcony...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelBabe15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this review, 8 November 2013
Thank you for this review. We are so thrilled to hear how much you loved your stay here with us at Ocean Key! We will make sure to pass your compliments along to the appropriate people! We know they will love your kind words. We cannot wait for your return to us here in Key West! Thanks again for this great review.
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Ljungby
Level Contributor
97 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 7 November 2013

I stayed at this hotel with my teenage daughter for one night only, we tried to arrive earlier but it seemed liked all Key West was fully booked due to the festival !
We were welcomed by a very nice lady and upgraded to a King suite with a Mallory Square view
which was really Amazing !!
This hotel is really nice situated, you can see the sea all over the Place !
The suite had a very big bathroom with a jacuzzi !
The breakfast was amazing, my daughter had a bagel with Salmon and it was really great. then we had fresh fruits in a large bowl, also delicious and finally eggs with bacon and grilled tomatoes !
When we woke up in the morning a huge crusing ship had arrived just outside our balcony and the sight was also fantastic.
We will definitely come back to Key West and the Ocean Kye resort again !

Room Tip: Ask for a Mallory Square room !
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank MariaLjungby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this review, 8 November 2013
Thank you for this review! We love to hear how much you enjoyed your stay here with us! We are pleased that you were able to take advantage of our amenities such as rooms, views, breakfast and our wonderful Jacuzzi. We are so grateful for this review! We look forward to your next visit! ☺
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Collegeville, Pennsylvania
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 7 November 2013

We just returned from a weekend in Key West for a wedding. Stayed at Ocean Key Resort. Wonderful time. The ocean view room overlooked Mallory Square. Perfect to watch the sunset. I can't say enough about the people working there. Chris and Casey at the pool. Joseph and Ellie in the Hot Tin Restaurant. (Terrific food. Try the potato fries with truffles!!!) The concierge were extremely helpful. Great location but no beach. If you want to go Jet Skiing, use the company at the hotel. We booked a group of 15 of us with Sunset Jet Skis. It was windy that day and the water was a little choppy, however, we had a guide in front and one in the back who did not stay there, went ahead and left me and my husband. My husband was having trouble with the throttle and steering and after about 10 minutes, the others were so far in front of us, we didn't even know where they were. No where in sight so we decided to turn back. Finally, the one guide found us and brought us back to the dock. He was a little annoyed, however I was furious. The only person that was apologetic was the guide who remained at the dock, especially after we explained what had happened. He also called a cab for us to return to our hotel since we didn't want to wait an hour for the others to return. When the others returned to the hotel, evidently another couple was left several times to try to catch up to the group. Of course, no one offered a refund!

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bicyclederby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this review, 8 November 2013
Thank you for this wonderful review! We are so happy that you enjoyed your stay with us here at Ocean Key. We will be sure to let all of our staff members know how much you appreciate their help! We know they will appreciate all of your kind words. We thank you for taking the time to write this review. We hope you visit us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 6 November 2013 via mobile

We stayed here for our honeymoon after getting married in Kissimmee. It was our 2nd time in Key West, but 1st at this hotel. We stayed in a deluxe guest room on the top floor with an ocean view. It was outstanding in terms of decor, size, cleanliness, view and the general design of the room we absolutely loved it. It was very expensive (mostly due to Fantasy Fest being on) but as it was our honeymoon we just went for it and were not in slightest disappointed. Bed so comfy, awesome pool and sun lounging, amazing cocktails. Only downside was the restaurant had very little if anything suitable for vegetarians so we didn't get to eat there plus on a couple of occasions the housekeeping was a bit later than what we opted for however this did not put a dampener on our stay at all. Top hotel.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lympez29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this review, 7 November 2013
Thank you for this review! We are so happy to hear how much you were able to enjoy our rooms, views, pools and décor of our hotel! We will be sure to take your future comments into consideration for future improvements. We want to thank you again for this review. We hope you stop by and visit us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ocean Key Resort & Spa

Property: Ocean Key Resort & Spa
Address: 0 Duval Street, Key West, FL 33040-6611
Phone Number:
Region: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Key West
#3 Green Hotel in Key West
#4 Top resorts Hotel in Key West
#5 Luxury Hotel in Key West
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Ocean Key Resort & Spa 4*
Number of rooms: 100
Official Description (provided by the hotel):
Contemporary Waterfront Resort located in the heart of Old Town Key West at Mallory Square, where the Atlantic & the Gulf meet. ... more   less 
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Also Known As:
Ocean Key Hotel Key West
Ocean Key Resort And Spa
Ocean Key House Key West
Ocean Key Resort & Spa Key West, Florida

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