We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“In love….”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Ocean Key Resort & Spa
Ranked #12 of 51 Hotels in Key West
Certificate of Excellence
GreenLeadersSilver level
New York City, New York
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“In love….”
5 of 5 bubbles Reviewed 7 February 2014

There is one major downside to staying at this hotel…. You will not want to leave your room. The room, the view… absolute perfection. We ordered room service every night because the ambience of the room and the view (the sunset…wow) was better than any restaurant was going to offer us. We even had breakfast ordered to our room and sat out on the balcony and soaked it all in. Just thinking about is making me wish I could pack my bags right now!

The majority of the staff was awesome, funny, talkative and nice. There was only one younger girl at checkout that didn't seem to want to be bothered when I asked about information about having a wedding there, just handed me a brochure and sent me on my way.

You must get a rum runner from the bar at sunset pier, the best we've ever had.

Another word to the wise, when you get room service the waiter who brings it up has his tip already included. We didn't know this and ended up giving an additional 30% tip on top of the 18%-20% tip that was already included. We originally thought it was just a general service charge, after we tipped the man who brought us or food we asked about it and he said that the 18-20% went to him to directly, but at that point we weren't going to ask for our additional tip back.

I love this hotel, esp. the room and view, I will return.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MsDreaM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this review, 13 February 2014
Thank you for sharing your experience at our resort. We are very happy to hear that you loved your room and enjoyed our staff. We hope you will return to Ocean Key for another visit and look forward to seeing you at our resort again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,481 reviews from our community

Traveller rating
    1,711
    494
    167
    68
    41
See reviews for
416
1,453
37
32
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (700)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Chicago, Illinois
Level Contributor
100 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 bubbles Reviewed 6 February 2014

The location and room sizes of this hotel are great. Walking distance to all the action, still quiet enough at night so you can have a restful night! CVS is literally outside the door where you can purchase anything from aspirin to beer.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Deniseworlds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this review, 10 February 2014
Thank you so much for sharing this with us! We are so pleased to hear that you enjoyed the location of our resort as well as the accommodations that we could provide you. Having a CVS so close by really is extremely handy! Thank you again, and please stay at Ocean Key in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Myers, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 February 2014 via mobile

We are currently staying at the ocean key resort. We were upgraded to an ocean view room on arrival and our room was available to check in by 1:00. The staff are extremely friendly and the night was amazing viewing sunset from our balcony. Will definitely stay here again when we return.

Stayed February 2014, travelled as a couple
Helpful?
1 Thank Colleen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this review, 10 February 2014
Thank you so much for sharing this with us. It brings us pleasure to know that you enjoyed the views from your room and that the pool staff was accommodating for the both of you. We are greatly sorry that you encountered some issues during your stay with us. Customer service is the top priority at our resort, so please know that we will be addressing your concerns with the concierge immediately. Once again, thank you for sharing this and we hope to prove ourselves to you during your next stay at Ocean Key.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NYC
Level Contributor
71 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 5 February 2014 via mobile

We had a lovely room overlooking Mallory Square which was wonderful to sit on our balcony and look at. There was some loudness though at night which I could have done without. We called front dest about 4am due to loud music and were pleased to be told they already had called the police. The staff at the pool were more than accommodating and eager to make us at home. We truly had a lovely time. Only part that was bad was dealing w the concierge. When we approached to get our boarding passes printed he was alone at desk busy w iPad..when we asked for help, he begrudgingly typed it into the desktop, first screen came up said, "error" he just then told us since flying to New York all airlines were shutting down..no other offers of assistance. I was then able to check in on my phone with no problem. Clearly he just didn't want to help. He also took a call for a reservation from a guest on phone, called a restaurant and spoke poorly of the guests attending the reservation, even doubting the honesty of the guest. Made me wonder what he would say of other guests behind their backs. Sad that he was our last encounter w a staff member there. Totally left bad impression.

Stayed February 2014, travelled as a couple
Helpful?
2 Thank fireant629
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, Minnesota
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed 2 February 2014

We stayed at this hotel for 3 nights. Our room had a lovely partial view of the water, but also had the parking lot right below. It was very noisy. We traveled all day and tried to get in a nap before dinner. Since our room looked out over the parking lot, there was a lot of noise. We also had an employee barge in while we were napping. She knocked loudly and then just walked in. I guess she wanted to check the mini bar.
Our toilet handle did not work, we had light bulbs out the entire time, some parts of the sink were missing and we found 2 roaches our last night there. I told this to the front desk as we checked out. They did not seem to care. No apology.
We booked thru booking.com, so maybe they gave us a sub par room because of it.
If you are planning on going to the workout facility, don't bother. The equipment is so old and broken down, we didn't use it more than once. It is also very small and dirty.

Room Tip: If you have a partial view of the ocean, make sure it isn't right above the parking lot.
See more room tips
  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Traveler A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this review, 4 February 2014
Thank you for sharing this review with us. We deeply apologize that you experienced some issues during your stay. Please know that this is not the norm for our resort, and we will be addressing them immediately. We will also address our staff on not giving you the apology you deserved. Once again, thank you for sharing and we hope to prove ourselves during your next stay at Ocean Key Resort & Spa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rochester, Minnesota
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 29 January 2014

Although out of our normal price range, we decided to splurge on our recent trip to Florida. We couldn't have made a better decision. This hotel is so close to the action, at the beginning of Duval St and the heart of Mallory Square. It has amazing views, as it's RIGHT on the ocean. The staff was extremely friendly; we were upgraded to an ocean view balcony suite at no cost. The property was so beautiful I had to take my camera all over and snap pics. It was very clean, even the whirlpool tub, which I'm sure most of you know is next to impossible. :) And next time we're in Key West and can afford it, we'll be staying here.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dargie6705
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this review, 3 February 2014
Thank you dearly for sharing this review with us. It sounds like you had a beautiful trip! We are so pleased to hear that you enjoyed our location and that our staff was extremely friendly. We will pass on your lovely words to them. Thank you again, and we can’t wait to see you during your next stay at Ocean Key.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Arlington, Virginia
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 28 January 2014

location, staff, experience was perfect!

starting with Lynn our reservation agent. She helped get the best room for us! I wish I could have met her in person, and thanked her well.

bell staff, Charlie, was polite, smiling, very helpful. he is an excellent resource.

pool staff Chris, always had water waiting to help us recover the next morning.

The room was perfect (except the non-functional ceiling fan) and provided a great sunset birthday party for 10!

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank brad k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this review, 3 February 2014
Thank you so much for sharing this review with us! It is so pleasing to hear that you enjoyed our accommodations and location. We will pass on your kind words to all of the staff members you have mentioned above. Please pass on our happy belated birthday wishes to everyone in your party. Thank you again and we can’t wait to see you all during your next stay at Ocean Key!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Key West hotels
1.1 mi away
Southernmost Beach Resort
2.1 mi away
Parrot Key Hotel and Resort
1.4 mi away
Casa Marina, A Waldorf Astoria Resort
Show Prices
Show Prices
Show Prices
0.6 mi away
The Gardens Hotel
The Gardens Hotel
#3 of 51 in Key West
5.0 of 5 bubbles 1,679 reviews
0.0 mi away
Pier House Resort & Spa
Pier House Resort & Spa
#19 of 51 in Key West
4.5 of 5 bubbles 2,247 reviews
0.1 mi away
Hyatt Centric Key West Resort and Spa
Show Prices
Show Prices
Show Prices

Been to Ocean Key Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ocean Key Resort & Spa

Property: Ocean Key Resort & Spa
Address: 0 Duval Street, Key West, FL 33040-6611
Phone Number:
Region: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Key West
#3 Green Hotel in Key West
#4 Top resorts Hotel in Key West
#5 Luxury Hotel in Key West
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Ocean Key Resort & Spa 4*
Number of rooms: 100
Official Description (provided by the hotel):
Contemporary Waterfront Resort located in the heart of Old Town Key West at Mallory Square, where the Atlantic & the Gulf meet. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Expedia, Hotels.com, TravelUp, Priceline, Ebookers, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Ocean Key Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ocean Key Hotel Key West
Ocean Key Resort And Spa
Ocean Key House Key West
Ocean Key Resort & Spa Key West, Florida

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing