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“Convenience and Luxury”

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Ocean Key Resort & Spa
Ranked #12 of 51 Hotels in Key West
Certificate of Excellence
GreenLeadersSilver level
Reviewed 11 May 2014

Peaceful luxury hotel situated in the heart of Key West! Coffee and breakfast on our private balcony overlooking Mallory Square and the ocean was the perfect way to wake up every day. Ocean Key's phenomenal concierge, Nate, helped us rent jet skis, snorkel, and make a visit to the Dry Tortugas. When we wanted to relax during the day, heading down to the pool for lunch and a beer was perfect. The friendly and attentive staff took care of everything we needed.

At night, we were a very short walk to restaurants, bars, and great live music. This convenience of Ocean Key's location coupled with it's great accommodations and best in class staff made for a perfect vacation!

Room Tip: No need to request the "full ocean view" We had a partial that over looked Mallory Square...
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  • Stayed: May 2014, travelled as a couple
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Thank Lisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this reviewResponded 19 May 2014

Thank you very much for the awesome review! We strive to make Ocean Key convenient and luxurious and we’re happy that you found both with us. There’s so much to do around Key West and we’re glad that Nate was able to help you and give you great customer service. Thanks again for the review and we hope to see you again!

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1,201 - 1,207 of 2,613 reviews

Reviewed 10 May 2014

Stayed here for three nights in April with my husband. We chose this place for its location on Duval. First the positives- location ! The location is perfect! Upon arrival check in was a breeze,and we were given a free upgrade to a suite. The suite consisted of a separate living area, a bedroom with a very comfortable king size bed, a private hot tub and a balcony overlooking the water(partial view) . The hotel has several restaurants and we enjoyed lunch at Sunset pier and a dinner at Hot Tin Roof -a wonderful experience! The pool and hot tub overlook the water and have beautiful sunset views, although the pool area is not large we did mange each day to get lounge chairs, the bar service at the Liquid lounge pool bar was fantastic. Hats off to the service team at the pool I think the the hardest working person in the hotel was the pool guy stripping and recovering the lounge chairs . Another nice touch you can have your room cleaned daily in the time frame you choose. The negatives - the downside to our room was the noise , our room was near the front of the hotel and at night you could hear the trucks beeping , it did not bother my husband but it was annoying me, the windows could use an upgrade to eliminate the noise. Also the room towels were a bit tired,thin, the pool towels were much fresher and better quality. All in all we had great stay ,and we would stay here again, but would book an ocean front room.

Stayed: April 2014
1  Thank golizzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this reviewResponded 19 May 2014

Thank you for the great review! Our location on Duval allows for a lot of great options to go exploring and we’re glad that you enjoyed it. We’re also happy we were able to upgrade you to a suite and that your view was good. However, we’re sorry that the room was noisy. We never want a guest to be uncomfortable in their room and we appreciate your feedback on possibly installing better windows. We’re glad to hear that you would come back and stay in an ocean front room and we can’t wait to have you back!

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Reviewed 9 May 2014

Just beautiful! Centrally located (the best location)! Located right by the best day and night life! A bit higher in price but WORTH IT! They treated us so special! Will definitely be back!! Thanks Ocean Key!

  • Stayed: May 2014, travelled as a couple
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Thank Kelly_LB2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this reviewResponded 19 May 2014

Thank you for the review! Every one of our guests is special to us and we are happy to provide great customer service. One of our best qualities is our location and we’re glad that you thought so too! We hope you come visit us again!

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Reviewed 8 May 2014

This was our first time staying at this property and we fell in love with it. Location, amenities and the friendly staff set this property apart from other places we have stayed at in Key West. We were really impressed the friendliness and knowledge of bellmen, John and Ron that helped us.

Room Tip: Ocean front room was fantastic. Watched the sunset every night from our balcony.
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  • Stayed: May 2014, travelled as a couple
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Thank Mike H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this reviewResponded 19 May 2014

Thank you for the review! We’re so glad that you decided to stay with us while in Key West and are happy that the location and amenities were just what you wanted. At Ocean Key, we love customer service and are happy that John and Ron were there to help you. We hope to see you again!

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Reviewed 8 May 2014

We loved Ocean Key!!!! From check-in (they got us into our room early) to check-out (quick and efficient) our stay was amazing! You can't beat the location and the view from the pool/bar area was great. We had a partial water and street view from our balcony which we loved we could see sunrise, action on the water and action on the street. The service was terrific and the staff top notch, so friendly and accommodating! Our room was great and the bed was super comfy. Housekeeping did an excellent job and someone knocked each evening asking if we wanted fresh towels....nice touch. Charming décor, friendly staff, excellent service, perfect location....need I say more?

  • Stayed: May 2014, travelled as a couple
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Thank Trips4Nunz5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this reviewResponded 19 May 2014

Thank you for the review; you’ve said just what we love to hear! We’re so happy you had a great time at Ocean Key and that your check-in and check-out experience was easy and fast. We’re glad to hear that you enjoyed the pool and bar and took in some Florida scenery while there. We’re always happy to provide our guests with excellent customer service and things to do while visiting. Thank you again for the review and we hope you come back to visit us!

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Reviewed 8 May 2014

I stayed here for a few nights/days for a fabulous destination wedding. I haven't been to Key West in many years, but found the resort to be VERY service oriented. My suite was lovely, with a great view, but hardly worth the $400 - $500 nightly rate. Loved my experience, but thought it was a bit pricey.

Room Tip: If budget is no object, it's a lovely place with great service.
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  • Stayed: April 2014, travelled with friends
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Thank Wendy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this reviewResponded 19 May 2014

Thank you for your review! We’re glad to hear that your view of the ocean was amazing and that you were able to use the balcony light to enjoy it even more. Sunset Pier is also a great place to spend some time and we’re glad you were able to enjoy the food there. However, we’re sorry to hear that your room was unsatisfactory. Having a nice bed is something that everyone should have on a vacation and we’re sorry that ours was not comfortable. We always hope to provide the best customer service that we can and strive to keep improving. We appreciate your suggestions and feedback and will work on making these things better for you and our future guests.

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Reviewed 6 May 2014

If you want to be in the heart of the bars, restaurant, and nightlife, you can't beat the Ocean Key Resort. The view from our room was breathtaking. The staff is very personable. The pool/jacuzzi area is right outside the ocean and next to a lively bar. The property is quaint and charming. The check-in clerk upgraded us to the "honeymoon suite" which was very nice of her! You will love this place.

  • Stayed: April 2014, travelled as a couple
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1  Thank Travel4FunAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oceankeyresortandspa, Public Relations Manager at Ocean Key Resort & Spa, responded to this reviewResponded 19 May 2014

Sounds like you had a splendid vacation! We are happy to provide you with the hospitality to make your trip unforgettable. Our central location is a definite plus, and we believe in the importance of a friendly and helpful staff. Thank you for your review, come back and see us!

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Additional Information about Ocean Key Resort & Spa

Address: 0 Duval Street, Key West, FL 33040-6611
Phone Number:
Region: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Key West
#3 Green Hotel in Key West
#3 Top resorts Hotel in Key West
#5 Luxury Hotel in Key West
Price Range: £257 - £731 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ocean Key Resort & Spa 4*
Number of rooms: 100
Official Description (provided by the hotel):
Contemporary Waterfront Resort located in the heart of Old Town Key West at Mallory Square, where the Atlantic & the Gulf meet. ... more   less 
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Also Known As:
Ocean Key Hotel Key West
Ocean Key Resort And Spa
Ocean Key House Key West
Ocean Key Resort & Spa Key West, Florida

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