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“Loved staying at Ocean Key !”

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Ocean Key Resort & Spa
Ranked #13 of 51 Hotels in Key West
Certificate of Excellence
GreenLeadersSilver level
Reviewed 16 August 2014

I travelled for the first time to Key West with my wife and 11 year old daughter (Aug. 11-13).
When we arrived we found out the Hotel we had booked had undergoing renovations with the pool being closed, etc.
We asked to cancel the reservation and looked for a different accommodation.
We saw 3 different properties and we were so lucky to find the Ocean Key right at the west end of Duval Street.
Bee at the Front Desk was a very friendly and sweet "Angel" who made us feel very welcome !
The location of this Hotel is fantastic being right at the end or the beggining of the famous Duval Street and right next to Sunset Pier which is a wonderful place where lots of people gather to watch the Sunsets and the street performers that make the place a rewarding experience.
Manny, one of the Bellboys of the Hotel was very nice, friendly, funny and gave us lots of information and tips.
We had a great time and would definitely consider going back to stay at this Hotel !

Room Tip: Rooms overlooking the ocean and Sunset Pier are a must !
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  • Stayed: August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank James G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,104 - 1,110 of 2,623 reviews

Reviewed 15 August 2014

Recently stayed at hotel with family. Great location - near Mallory Square and Duval Street. Easy walking distance to many restaurants and shopping. Had lunch at restaurant at hotel - while sitting at table saw a staff member spit on the floor near the pool - YUCK. Was able to get a manicure/pedicure at the spa on a rainy Sunday with no advance reservation - spa staff friendly and professional. Hotel rooms large and clean - tropical décor - nice balcony.

Stayed: August 2014, travelled with family
Thank sue1112014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2014

Thoroughly enjoyed our stay at this resort; from the friendly staff to the beautiful views this resort is centrally located and is within walking distance to great restaurants, bars, shops and attractions.

  • Stayed: August 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank Dee0821
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2014

My husband and I just returned from a weeks vacation at this resort. We just got married and spent our honeymoon in Key West (first time visiting for both of us). We could not have asked for a better hotel. As the cab driver told us...we were staying at ground zero....and he was right. It was right near Mallory square, Duval street, and several really good restaurants. The grounds are nice, the rooms were pretty, and the restaurant was delicious. The front desk staff was always pleasant and extremely helpful; especially when they reserved a cab for our 4am departure. The pool area, while small, was so relaxing. The pool bartenders are so nice and sweet! They work their tails off, keep the pool area so clean, come around constantly to see if you need anything, and really make your stay enjoyable. The concierge Kristen was awesome. She called a restaurant for us to check for reservations, she made brunch reservations for us within 5 minutes of asking her, and she came around the pool with frozen towels and would talk to everyone...making sure they were enjoying their stay. She was so personable and so were the bartenders. By the end of our stay we felt like we made friends. We also did the spa, which was very clean, nice, relaxing, and worth the money. I called and they fit us in for a couples massage the very next day. All in all I would say this resort met our expectations and I would recommend staying at this hotel. We will be definitely be returning. It is way too convenient not to stay there.

Stayed: August 2014, travelled as a couple
3  Thank heather b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2014

very nice decorated rooms in the floridian style and the best sunset in key west. Friendly staff from the concierge to the pool staff..other areas of the hotel (hallways, lobby etc..) could be updated a little though. free wifi but poor connection, hard to do anythin from our room

Room Tip: definitely get a room with the sunset view
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  • Stayed: August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank jazzadvisor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2014

This place has it all: location, great rooms, outstanding staff, and great food. We loved our stay! When we arrived, we were warmly greeted by a front desk person named Jacinda. She had a wonderful smile and a wonderful attitude. Jacinda provided us with a really nice room with the best view that you could ever want. From that moment on, we never discovered anything that we were disappointed with. When we had lunch on the pier, the food was outstanding. The breakfasts offered good food with good service. During our entire stay, the drinks were always well made.
We really enjoyed the place; but, what was "best of all" was the staff. Jacinda and Marta were absolutely excellent!!! They were friendly, professional, kind, and caring. They made you feel like you were the most important person and customer in the place. The management is very lucky to have great employees like these two. Also, Adam and Charlie rendered great service.

  • Stayed: August 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank ALWAYSLOVEGOD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2014

yes this is a great location if you are coming to key west to be close to the duval street action. the sunsets here are amazing and the pool area is small but what a view on the water. the rooms are dated and definitely are in need of updating. the staff is very accomadating. i agree that it just makes it to a 4 star resort . i will probably try another hotel on my next visit to key west .

Room Tip: definitely go for a oceanview or oceanfront view
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  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank honest46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ocean Key Resort & Spa

Address: 0 Duval Street, Key West, FL 33040-6611
Phone Number:
Region: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Key West
#3 Top resorts Hotel in Key West
#3 Green Hotel in Key West
#5 Luxury Hotel in Key West
Price Range: £249 - £709 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ocean Key Resort & Spa 4*
Number of rooms: 100
Official Description (provided by the hotel):
Contemporary Waterfront Resort located in the heart of Old Town Key West at Mallory Square, where the Atlantic & the Gulf meet. ... more   less 
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Also Known As:
Ocean Key Resort And Spa
Ocean Key Hotel Key West
Ocean Key House Key West
Ocean Key Resort & Spa Key West, Florida

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