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Reviews (2,872)
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All reviewssunset piermallory squarehot tin roofliquid loungejunior suiteend of duval streetocean frontwatched the sunsetpartial ocean viewperfect locationwhirlpool tubcruise shippool staffoverlooking the waterfrozen towelssunset celebrationpool area
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Reviewed 8 July 2017 via mobile

Stayed here in room 329 for 3 nights. The location is fantastic, couldn't wish for a more central location to the action. Everything here is at your fingertips. Sunset pier is great for a drink or snack all evening, good live music etc. The walk down the waterfront through Mallory Square is nice and as it's at the end of Duval St, you can walk as far as you want.

Room is really good and well appointed.

The thing the really makes this hotel stand out though is the staff. From the moment we arrived, we were greeted by people who clearly have a passion for great service and have been well trained. Every member of the team we have have encountered have been fabulous.

Special mention to April and Jessica who run Liquid by the pool. Good lord, I've seen some grafters in my time but these two girls are "on it" all day. Seriously, I've never had service like it and they are a huge credit to the Hotel.

Overall, fabulous stay and if I ever visit Key West again, this is the only place I'd stay.

Stayed: July 2017, travelled as a couple
Thank Carbheaven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OceanKey, Front Office Manager at Ocean Key Resort & Spa, responded to this reviewResponded 10 July 2017

Carbheaven,

Thank you for such an amazing and detailed review of your time with us. There are many options for lodging here on the island, but what stands out about our accommodations are the staff. We have an amazing staff that are truly here to see that our guests have a great time. With our location and staff, there is no better place to stay when visiting Key West. We hope to have you back again soon.

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Reviewed 8 July 2017

Ocean Key is a Beautiful resort, with a beautiful view. The service was great, pool was a little slow, but very friendly. The Hot Tin Roof was the best on the island. The resort was in a great location! So close to so many things!

  • Stayed: July 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank leslayk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OceanKey, Front Office Manager at Ocean Key Resort & Spa, responded to this reviewResponded 10 July 2017

leslayk,

Thank you for choosing the Ocean Key Resort & Spa for your first trip to the island. We are happy to hear that you found the resort to be beautiful and our service great. Our culinary team will be thrilled that you found the Hot Tin Roof to be the best on the island. Next time you are with us, be sure to stop by our award winning SpaTerre, to make your stay even more relaxing. We look forward to seeing you again soon.

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Reviewed 7 July 2017

This resort sits at zero Duval Street which offers the best location in town. The pool, dining, and many rooms feature ocean front views and balconies which is perfect for this Key West Resort. You can walk everywhere from the hotel!

Staff is exceptional and always looking for ways to assist you with your stay or things to do in KW. Jessica at the pool bar is fantastic - has always provided us with exceptional service. Nate at the concierge desk is extremely knowledgeable and can assist with any reservation or activity. No matter how much time passes between visits, Nate always remembers us and welcomes us back!

Food at this Resort is AMAZING. Can't go wrong with the peel and eat shimp or creviche poolside or at Sunset Pier (amazing sunset views). Everything in Hot Tin Roof is to die for - breakfast or dinner!

Live music at Sunset Pier is epic - don't want to miss it!

Room Tip: All rooms are luxurious; we enjoy the two bedroom suites when traveling with friends.
  • Stayed: June 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank DW2010_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OceanKey, Front Office Manager at Ocean Key Resort & Spa, responded to this reviewResponded 8 July 2017

DW2010_10,

Thank you for such a wonderful review!! We are thrilled that you had such a great time, and found so many of our amenities to your liking. We have a great location with an even better staff. With all that our resort has to offer, there is no better place to stay when visiting the island. We can't wait for you to return!!

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Reviewed 7 July 2017

Beautifully decorated and spacious rooms. The staff is excellent, very attentive and super friendly. The best views on the island. It has the very best location with Mallory Square and Duval Street being steps away. A wonderful spa, very relaxing dining at Hot Tin Roof (located in the resort) and wonderful music and cold drinks at Sunset Pier.

Room Tip: Ocean view suites are excellent
  • Stayed: July 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank lauralrhodes4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OceanKey, Front Office Manager at Ocean Key Resort & Spa, responded to this reviewResponded 10 July 2017

lauralrhodes4,

Thank you for a wonderful 5 star review!! We have a great location with an even better staff who are here to make sure you leave with a smile. We are thrilled that you were able to dine with us, as well as take advantage of our award winning SpaTerre. We hope to see you again soon.

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Reviewed 6 July 2017 via mobile

We recently returned from our second visit to this Key West resort. We had a great time.

The hotel itself is nice (especially for FL Keys standards). We had an ocean front room that gave us views of the ocean, pool and piers. The sunsets were awesome from our balcony and there was good people watching (a crowd gathers on the pier each evening to watch the sunset and drink).

It can get a little noisy from about 6:30p-9p with the crowd and loud music, but it's not unreasonable.

Our room was spacious and clean. The hotel staff were very nice and accommodating.

Being on Duval St., you can just walk out of the lobby and stroll to many nearby attractions, such as Mallory Square, shopping, restaurants, bars, etc.

We will return to this resort again.

Stayed: June 2017, travelled with family
Thank Jleknew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OceanKey, Front Office Manager at Ocean Key Resort & Spa, responded to this reviewResponded 7 July 2017

Jleknew,

Thank you for sharing your review with us on TripAdvisor. We are happy to hear that you had such a great time and that you enjoyed the beautiful sunset views from your balcony. We have a great location, with all that Key West has to offer just outside of our front door. We look forward to seeing you again soon!!

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