This is a lovely hotel with nice clean rooms, in a great location for commuting back and forth to the main area of key west. Its a little pricey but I'm putting that down to its location. We stayed here for 3 nights and had absolutely no complaints at all.
The staff were wonderful, even after we left the hotel. We had a bit of an issue with these cash passports that you load up before you go on holiday.....these things are a total nightmare!!! When you check into a hotel, a holding fee is taken at check-in and then released on check-out, in our case the fee was quite significant and although the hotel had released this fee on check-out, we discovered a couple of days later that it still hadn't gone back onto our card. We contacted the card people who were extremely unhelpful about the situation and we ended up having to contact the hotel again......I must stress that it was not the hotel causing the delay with the funds going back on our card, it was entirely down to the cash passport people. The hotel staff could not do enough to help us with our dilemma.....emailing details to cash passport and speaking to them directly, the hotel staff also stayed in touch with us, which is more than can be said for the staff at cash passport. However, in the end with a lot of help from the lovely staff at the key ambassador hotel, we did get the situation resolved. These guys provided us with a service which was above and beyond the call of duty.
- Official Description (provided by the hotel):
- Located on the straits of Florida of the beautiful island of Key West, Fl. Our resort is only a short distance from the local beaches and just a few miles north of historic downtown. This resort offers non-smoking accommodations and many thoughful amenities. At the Best Western, Key Ambassador resort guest have a variety of views to choose from. There is a spacious outdoor heated swimming pool with 2 waterfalls next to our cheeckie hut that serves food and drink. The resort provides free Wi-Fi throughout the property, a deluxe continental breakfast, complimentary parking and 24 hour front desk services. During your stay you can easily visit many local attractions, unique shops and historic downtown. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Key Ambassador Hotel Key West
- Best Western Key West
- Key West Best Western
- BEST WESTERN Key Ambassador Resort Inn Key West, Florida