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“Attractive rooms and hotel amenities, unacceptable Internet service”

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Best Western Hibiscus Motel
Ranked #18 of 51 Hotels in Key West
Certificate of Excellence
Reviewed 5 January 2014

We stayed two nights at this hotel a few days after Christmas. It was our family’s first vacation in Key West. Since we had advance reservations, we knew that it would be very expensive. The hotel room and amenities and pool area exceeded our expectations (the hotel room was very attractive), but I still felt that it was not a great value due to the high room cost. However, there did not seem to be any other affordable options at this peak time of year, other than to make Key West a day trip as other reviewers have suggested doing. I am glad that we did not make Key West a day trip because staying a few nights, particularly at this hotel where we could walk to the main attractions, allowed us to really experience Key West. My only complaint is that the Internet service was unacceptable. While my computer properly connected to their wireless network, I could not use it. Even the two hotel lobby computers were balky and pretty much unusable for anything other than simple information requests. Our smartphones worked fine on the wireless network, though. Luckily I had very little business items to attend to during my stay. The front desk was well-staffed during this busy time of year.

  • Stayed: December 2013, travelled with family
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Thank CAJ45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,178 - 1,184 of 2,437 reviews

Reviewed 4 January 2014

The Best Western Hibiscus Motel is in a great location. It included breakfast (basic), free internet and free parking. It just around the corner from the beach and the most southern point in the US. The pool was very good and also the hot tub. Would stay here again anytime.

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with Best Western
Thank Fumes21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dBranham, General Manager at Best Western Hibiscus Motel, responded to this reviewResponded 27 February 2014

Thank you!

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Reviewed 3 January 2014

Perfect setting to get around Key West. Great morning breakfast, hot items, fresh fruit and coffee and juices. Enjoyed the pool and hot tub after a long day of touring and shopping!! Close to trolly and train, butterfly house and Duval Street and southern most point on the island.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Best Western
Thank Paul L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2014

This was our second stay at the Best Western PLUS Hibiscus Motel in Key West. Last year there were 5 of us in 3 rooms. This year there were 12 of us in 5 rooms. The experience, again this year, was top-of-the line! You could not find a more professional and nice staff at any of the expensive, 5-star hotels. The pool is the best! It's large, heated crystal clean and has a nice deck area for family and friends to gather to visit. The rooms are very large, and have the amenities of a refrigerator and microwave in them. The hotel location is fantastic, with it being a block from the Southern Most Point, and an easy walking distance to Duval Street. We walked everywhere, and only took a taxi to and from the airport. We believe that this is the best value in Key West!

  • Stayed: January 2014, travelled with family
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Review collected in partnership with Best Western
Thank ahn323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2014

We stayed here 2 nights during X-Mas and NY and had a big family room (sleeps 4). Location is good in Key West. Room was very spacious and clean. Swimming pool was nice; Still the hotel has no particular nice design and the breakfast is not acceptable for such high prices. In fact Key West seems during holiday periods mostly overcharging. Traffic on a Friday afternoon was horrible, prices for this hotel (as for others) was ways too high and I would recommend staying in Marathon (e.g. tranquility resort - half price and much nicer) and visit Key West only for a day trip.

  • Stayed: December 2013, travelled with family
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2  Thank Lekker001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dBranham, General Manager at Best Western Hibiscus Motel, responded to this reviewResponded 27 February 2014

Sorry. Winter rates are higher all over the island and this is obvious when you book. There are many choices as stated so shop around until you find the place that is right for you. Enjoy your visit wherever you stay!

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Reviewed 1 January 2014

This hotel is in a great location, is very clean and quiet. Walkable to almost anything; just a few blocks from the Southermost Point and some great restaurants. Also just a block from a scooter, electric car or bicycle rental place. The price is very good for Key West.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Best Western
Thank KarenAdelska
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2013

Excellent location near to the most fascinating part of Key West. Good standard of Hotel services. Rooms are simple but clean and with large beds. Free parking in front of the hotel. Wi-fi connection fast and efficient Staff kind and ready to provide useful information.

  • Stayed: December 2013, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Pierfelice F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Hibiscus Motel

Address: 1313 Simonton St, Key West, FL 33040-3113
Phone Number:
Region: United States > Florida > Florida Keys > Key West
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 51 Hotels in Key West
Price Range: £131 - £307 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Best Western Hibiscus Motel 3.5*
Number of rooms: 61
Official Description (provided by the hotel):
Explore the excitement of Duval Street and downtown Key West, then return to your cool spacious room at our Key West hotel.Located at the southernmost point of the state, visitors at our Key West hotel are here to enjoy paradise. We offer free parking, and we’re just one block away from famous Duval Street. While parking is free, most guests don’t need a car since you can walk to the area’s best attractions. The beach is three blocks away, and guests feel right at home in a quiet neighborhood that’s close to everything.From Fantasy Fest to World Offshore Powerboat Races, there’s always something exciting happening near our Key West hotel. The World Sailfish Championship is held here, and the Hemingway Days Festival is fun for the entire family. Whether you want to simply relax on the beach or are staying at our Key West hotel for a special event, our friendly staff members always strive to make your stay as enjoyable as possible.Large rooms and free Wi-Fi are included. There are no resort fees here, but our Key West hotel guests certainly feel like they’re at a world-class resort. There’s a great heated pool where relaxation comes easily, and it’s the perfect place to wind down after a day of exploration and adventure. Central to all top food options, bars and attractions, most guests spend their days strolling around the neighborhoods and beaches.We welcome couples, families and solo travelers at our Key West hotel. Consider a nearby surfing lesson or spend the day on the waters fishing. Key West is known for a life of leisure, and that’s exactly what our guests experience. Whether you’re here for an extended stay or just the weekend, be treated to the best in service and top quality amenities. Book your room at BEST WESTERN Hibiscus Motel today and get ready for the tropics! ... more   less 
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Also Known As:
Best Western Plus Hibiscus Hotel Key West
Best Western Key West
Best Western Hibiscus Hotel
Key West Best Western
Best Western Hibiscus Motel Key West, Florida

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