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“Great customer service”

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BEST WESTERN Hibiscus Motel
Ranked #19 of 51 Hotels in Key West
Certificate of Excellence
Toronto
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great customer service”
4 of 5 bubbles Reviewed 11 February 2014

Good breakfast, internet pool and amenities. Front desk staff was excellent. I'm sorry I don't remember the names of the two gentlemen, I believe they were Eastern European, who worked Feb. 9 &10, but they were very helpful.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western

Helpful?
1 Thank BunnyZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,291 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (275)
Date | Rating
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English first
Kaukauna, Wisconsin
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 10 February 2014

It is Key West prices, which are high, but the breakfast was good, the pool was very nice. The rooms were clean. The location is great, just one block off of the end of Duvall St. We walked everywhere in Key West from here. Very nice staff. Sheets were changed every 3 days which seemed strange but it was clean. Nice size rooms. Wifi was useless.

  • Stayed January 2014, travelled as a couple
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    • Location
    • Sleep Quality
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Helpful?
Thank Ghostroller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cerritos, California
Level Contributor
65 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 9 February 2014

We spent one night down here after a cruise and wanting to see Key West. The location was great, a block from Duval street, a couple of blocks from the Southern Most location in the continental USA. They were very helpful in recommending restaurant to eat dinner at, it was an Italian place 2 blocks away and very reasonable. The rooms were large and clean and the pool area was clean. Nice not having to pay for parking

Room Tip: Reasonable if you book ahead, corner room was large
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  • Stayed January 2014, travelled as a couple
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Helpful?
Thank genealogygail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dBranham, General Manager at BEST WESTERN Hibiscus Motel, responded to this review, 27 February 2014
Thank you!
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San Francisco, California
Level Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 8 February 2014

We were in Key West at prime time so most places were almost twice the price. We've stayed at many Best Western hotels and the room here was much larger than usual. It was very clean, comfortable, and has a beautiful pool. The service was friendly. We appreciated the free parking and the proximity to the Hemingway house and Duval street.

  • Stayed February 2014, travelled as a couple
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bartoletti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
4 of 5 bubbles Reviewed 8 February 2014

pool area was very clean and great just to relax by. we spent many hours just sitting there during the day and at night when we got back. would recommend it to anyone. its further away from duval st but it was very clean and updated

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
157 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 bubbles Reviewed 4 February 2014

We weren't looking to spend a great deal of money on a hotel in Key West & this turned out to be a perfect choice. Great location just round the corner from the quiet end of Duval St. Spacious, clean room with a view of the pool-good size pool IMO.

Property is small, quiet & I would be very happy to return.

Good to see fresh fruit at the complimentary breakfast!

Room Tip: Cuban buchi is available across the street but doesn't compare to Sandys!
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  • Stayed January 2014, travelled as a couple
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Helpful?
Thank marysj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ferrisburg, Vermont
1 review
5 of 5 bubbles Reviewed 4 February 2014

We are from Vermont came down for a few days very nice clean hotel quite at night but close to all the wild nightlife! Peaceful....! A great place to stay save your money for drinks and eating out don't waste on expensive rooms! They even upgraded us to king bed with no trouble!

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank prgvt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dBranham, General Manager at BEST WESTERN Hibiscus Motel, responded to this review, 27 February 2014
Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Hibiscus Motel

Property: BEST WESTERN Hibiscus Motel
Address: 1313 Simonton St, Key West, FL 33040-3113
Phone Number:
Region: United States > Florida > Florida Keys > Key West
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 51 Hotels in Key West
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — BEST WESTERN Hibiscus Motel 3.5*
Number of rooms: 61
Official Description (provided by the hotel):
Explore the excitement of Duval Street and downtown Key West, then return to your cool spacious room at our Key West hotel.Located at the southernmost point of the state, visitors at our Key West hotel are here to enjoy paradise. We offer free parking, and we’re just one block away from famous Duval Street. While parking is free, most guests don’t need a car since you can walk to the area’s best attractions. The beach is three blocks away, and guests feel right at home in a quiet neighborhood that’s close to everything.From Fantasy Fest to World Offshore Powerboat Races, there’s always something exciting happening near our Key West hotel. The World Sailfish Championship is held here, and the Hemingway Days Festival is fun for the entire family. Whether you want to simply relax on the beach or are staying at our Key West hotel for a special event, our friendly staff members always strive to make your stay as enjoyable as possible.Large rooms and free Wi-Fi are included. There are no resort fees here, but our Key West hotel guests certainly feel like they’re at a world-class resort. There’s a great heated pool where relaxation comes easily, and it’s the perfect place to wind down after a day of exploration and adventure. Central to all top food options, bars and attractions, most guests spend their days strolling around the neighborhoods and beaches.We welcome couples, families and solo travelers at our Key West hotel. Consider a nearby surfing lesson or spend the day on the waters fishing. Key West is known for a life of leisure, and that’s exactly what our guests experience. Whether you’re here for an extended stay or just the weekend, be treated to the best in service and top quality amenities. Book your room at BEST WESTERN Hibiscus Motel today and get ready for the tropics! ... more   less 
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Also Known As:
Best Western Plus Hibiscus Hotel Key West
Best Western Key West
Best Western Hibiscus Hotel
Key West Best Western
BEST WESTERN Hibiscus Motel Key West, Florida

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