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“Love this Romantic Inn - Great location”
Review of Heron House

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Heron House
Ranked #56 of 77 Key West B&B and Inns
Reviewed 4 March 2014

My husband and I stayed at the Heron House the end of Feb. 2014 with another couple. We went to Key West to see the famous Great Lakes singer, Pat Dailey at Sloppy Joes. Both couples had junior suites with balconies. The rooms were very large. One room was rather grand but with a smaller balcony. The other suite was smaller but had a huge balcony. The grounds are lush with tropical plants, a waterfall and an aquarium. While there is a sign in the lobby requesting no cell phones, I took that to mean in the public areas where you might annoy others. And the sign regarding drugs and alcohol merely requested no abuse. There were wine bottle openers provided in our rooms. The location is great. It is only a couple blocks from Duval St., and all the action, yet far enough away to be quiet. Parking is street parking and not free in the near vicinity. The best thing about breakfast was being able to sit in the courtyard. Although I don't give the bed and bedding the highest rating, I slept well. I'm very picky about hotel beds. No fitness center or room service available at this Inn.

Room Tip: Ask for a Jr.. Suite with balcony.
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  • Stayed: February 2014, travelled as a couple
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1  Thank DAKOTA39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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151 - 157 of 465 reviews

Reviewed 26 February 2014

It has a beautiful courtyard, lovely cottages, and a nice pool. The courtyard is private and secure from the public. It had bistro tables and wicker chairs. Many guests sat outside with glasses of wine prior to evening out. Everyone was friendly. The interior of the cottages are darling! Very clean, updated, and comfortable. Heron offered a full breakfast each morning. The guests we met were repeat guests, and some were booking a cottage for the following year. I highly recommend.

Room Tip: Room facing the court yard and pool.
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  • Stayed: February 2014, travelled as a couple
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1  Thank ktyrrell2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2014

My partner and I recently stayed at this wonderful Oasis on Simonton Street for 5 days. This bed and breakfast is outstanding, super quiet, beautifully landscaping, clean big spacious room.

We utterly enjoyed the visits from the resident cat welcome us to our room and visited with us every day. I alway appriciate seeing resident pet during our B&B's stays; they make you feel at home and welcome.

Restuarants, snack and provisions, bars, shopping all within walking distance. The Heron House staff is very accommodating, we arrived later than expected and everything was ready for us. Room keys in a lock box with a map to our suite. The B&B served up a nice breakfast each day with something for everyone. The pool is attractive and nice, deck / patio provided just the right amount of privacy. Thank you Heron House for a wonderful stay. We wish we could have enjoyed your facility longer but we will be back soon. Parking was a breeze we parked on Fleming Street during our entire stay without any problem.

Room Tip: Choose a room with a king bed and patio, if possible. We loved room 42 second floor and secluded.
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  • Stayed: January 2014, travelled as a couple
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1  Thank Art N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2013

Greeted warmly by host, Roman, our rooms were clean bright spacious and welcoming. Small tv, giant bed...very comfy. In key west this b&b is located in a quiet street away from the crazy cheesy Duval st. Easy walk to all the restos and tourist spots including the docks. Better to walk everywhere or taxi, bike...driving is a hassle.
Nice jacuzzi in main courtyard yard where guests chat and exchange food reviews. Breakfast coffee doesn't start until 8:30 so walk around corner to good bakery for better coffee...opens at 7!
Heron house with friendly host definitely a good choice. Enjoyed our stay.

Stayed: December 2013, travelled with friends
1  Thank Sara B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2013

Have been to Heron House 3 times in recent years but this most recent visit in Nov 2013 was disappointing. The property is not up to prior standards. Water bug in bathroom, slow draining sink, damaged umbrella on sun deck. Sun deck furniture rather old and worn. Buildings need power wash and paint. Sorry to see this as this was a wonderful property but it appears the owners are not keeping up with the maintenance. Will probably not return.

  • Stayed: November 2013, travelled as a couple
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4  Thank Roger D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2013

I have stayed and visited in Key West before, and thought of trying Heron House, as I have stayed across the street at the Marquesa. I was disappointed in heron House. First there is no parking- and KW is a street parking/pay nightmare, so consider this. The pool side room, was small with a very noisy AC unit. The fiberglass shower bottom was cracked and patched up, bad handyman style. Think soap in your eyes and what am I stepping on? For the cost of the room, well, they could have done better or replaced the shower unit. It is quiet, has a lovely courtyard, and is walking distance to various key west attractions.

Room Tip: Don't get #3
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  • Stayed: November 2013, travelled as a couple
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1  Thank Christine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2013

We were originally scheduled to stay here and had booked our trip through hotels.com. Check-in is between 3pm-7pm and when we arrived at 5pm, the office was shutdown and NO staff available to assist. After an HOUR of calling all available telephone numbers, and hotels.com attempting the same, we were ready to be moved to another location. Finally, some guests exited through the LOCKED gate and we went inside as one last attempt for assistance. We found an envelope with our name taped to the side of the building with only a map leading us to our room. Once there, we found it unlocked with our keys on the table. We started to settle in when the proprietor FINALLY returned our call and insisted that if were going to be a late check-in, WE should have called (remember, we showed up right in the middle of check-in). We explained that a call or some additional instruction would have been helpful to facilitating our check-in. When the proprietor explained that he prides himself on great customer service and this whole issue was our fault, we decided we did not want to stay at a location where we were not valued and would be treated poorly. We called hotels.com back and they moved us IMMEDIATELY to the Crowne Plaza La Concha, and even provided breakfast each morning. A GREAT move and we were glad that we did NOT stay at a place that has no concern for their guests experience, or providing services that were contracted.

  • Stayed: October 2013, travelled as a couple
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4  Thank Marlene K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Heron House

Address: 512 Simonton St, Key West, FL 33040-6832
Region: United States > Florida > Florida Keys > Key West
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool
Hotel Style:
Ranked #56 of 77 B&Bs / Inns in Key West
Price Range: £146 - £293 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Heron House 3.5*
Number of rooms: 23
Official Description (provided by the hotel):
Private Retreat situated in the heart of Old Town; 1 block from Duval Street & 4 blocks from Hemingway House. ... more   less 
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Also Known As:
Heron House Hotel Key West
Heron House Key West, Florida

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