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“We were skeptical at first, but pleasantly surprised!”

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Banana Bay Resort - Key West
Ranked #51 of 51 Hotels in Key West
Reviewed 29 October 2013

We've stayed all over and have read all kinds of reviews about some of the places we've stayed, but I'm glad I didn't book our trip based upon all the negative comments people have posted about this place.

Being from New England, let me inform people that ocean air ruins everything from metal to wood, to painted surfaces. Have you ever been on a cruise and not seen the crew always painting something?

We were greeted with a smile when we checked in well before our check-in time, and given a room with a view of both the pool and the bay. Our room and bathroom were clean, the A/C worked well and the bed was comfortable. What more could you ask for?

The front desk was helpful, and called a cab for us when we asked. They let us store our luggage after checking out so we could use the pool before catching our late flight. The pool and hot tub were cleaned each morning.

Each morning we started our day with our juice, bagels, waffles fresh off the iron, coffee and danish. They were great at restocking items as needed.

Was it the Ritz? No. But it was what I would expect at a seaside hotel/motel, a clean and comfortable hotel with

Room Tip: Room 117 was fantastic!
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  • Stayed: October 2013, travelled as a couple
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3  Thank jimlinfusa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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281 - 287 of 776 reviews

Reviewed 21 October 2013

The hotel it self isn't bad... however they somehow charged us 4 different times for our room. They were all so unwilling to help! We go there every year and this is the first time weve had a problem with them. We will not be going back. The manager confused herself to the point that she had to get her boss involved & even then we still got charged yet another time! The problem still isn't fixed and we are now having to get our banks involved.

The night security guard also made us leave the pool at 11 because apparently the pool closes at 10. Its fantast fest week and we are already paying triple the normal rates! On top of them charging our cards 4 times! Again, we will not be going back.

  • Stayed: October 2013, travelled as a couple
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2  Thank Jenifer W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2013

We stayed there for on night. Before arriving we had ordered and prepaid a twin bed room.
The resort didn't give us a twin bed room when we arived and when I complant about this they said that didn't have twin bed rooms at all and that it was a mistake made by the page we have ordered the room from.

This made me so angry that I went out to find another place to stay. When i came back to cancel our room they suddenly had a twin bed room even through they earliere proclaimed that they didn't and that they would not give any refund if we choose to cancel the room.

So we choose to stay for a single night even though we would have prefered to move to another hotel. In general it is not a bad place, just bad service.
But in my opinion way to expensive in comparison to the hotel standard and location.

Room Tip: Check your booking and don't settle for less than ordered.
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  • Stayed: October 2013, travelled with friends
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2  Thank Kim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2013 via mobile

We stayed in room 209 with a small view of the pool and waterfront. The pool/jacuzzi area is nice and clothing-optional. The waterfront is good for relaxing briefly but there is no sand or water activity here; it is NOT a beach. Breakfast is included but limited to bagels, muffins, cereal, and a waffle machine; they were out of coffee both mornings we went. The room included a cute canopy bed, TV, fridge, microwave, and small balcony. The bathroom was small with a stained counter and fidgety sink faucet. There was free wifi in the lobby but no wifi at all in our room. The walk to Duval is a bit long so we ended up renting a scooter (which I highly recommend!!). There are no obvious good food or grocery options within short walking distance (the closest was a Checkers across the highway). Overall, we enjoyed our stay and the pool/waterfront area, but next time we will probably spend a little more to be closer to Duval.

Stayed: October 2013, travelled as a couple
Thank StanAustin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2013

Stayed at this resort last spring and I can't understand why it only gets three stars. It's an excellent resort which is close to the downtown district. The rooms are large. Great view of the pool and gulf from our room. The beach area was clean and well maintained. the other nice thing for us being retired is that there are no children allowed under 16. Free continental breakfast. My only minor complaint was that the only wi fi reception is in the breakfast room.

  • Stayed: May 2013, travelled as a couple
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3  Thank Rich M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2013

Request the Marina Room, you get your own kitchen, fridge, stove, and your own outdoor patio seating. They have dolphin charter boats that come and go daily and your right on the canal . The last time i was there there were two manitees that were in the canal. we gave them fresh water and were able to pet them. They have laundry facilities on site, breakfast every morning, pool access with a tiki bar and beautiful view of the golf,. I stay here everytime i go to the keys. You are walking distance from shops and resturants.

Room Tip: ask for a marina room
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  • Stayed: March 2013, travelled as a couple
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Thank xjhbf3q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2013

We loved this hotel! Very nice room with canopy bed. Clean and beautiful! The grounds were beautiful and peaceful. We sat by the marina every evening and watched the sunset - breath taking! This would be a wonderful hotel for a honeymoon. Very romantic and secluded.

  • Stayed: July 2013, travelled as a couple
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Thank ssquared1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Banana Bay Resort - Key West

Address: 2319 N Roosevelt Blvd, Key West, FL 33040-3835
Region: United States > Florida > Florida Keys > Key West
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#14 On the Beach Hotel in Key West
Price Range: £126 - £224 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Banana Bay Resort - Key West 2.5*
Number of rooms: 48
Official Description (provided by the hotel):
Two-Story Hotel situated directly on the Gulf of Mexico in a tropical garden setting. ... more   less 
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Also Known As:
Banana Bay Resort - Key West Hotel Key West
Banana Bay Hotel Key West
Banana Bay Key West
Banana Bay Resort - Key West Florida

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