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The Inn at Key West
Ranked #42 of 51 Hotels in Key West
Villa Grove, Illinois
Level Contributor
4 reviews
3 hotel reviews
“Disappointed”
3 of 5 bubbles Reviewed 2 November 2013

The Inn is nice but is way too far away from town without any shuttle service, We spent every day in town and $20.00 one way is just too expensive. Wish we had stayed in old town. If this place wants to stay in business-it needs to offer shuttle service any time you want. The pool and bar area is nice but the restaurant closes at 6:00 PM! That is riduculous for Key West. Also 2 cups of coffee from the cafe in the morning was $6.50. Never again.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank walkfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jon H, Manager at The Inn at Key West, responded to this review, 6 November 2013
Thank you for taking the time to leave us with your valuable feedback. We're sorry to hear about any inconveniences you encountered during your stay with us. We appreciate you providing us with your concerns and suggestions.



Thank you,

Ryan Batot
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,313 reviews from our community

Traveller rating
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    765
    292
    132
    116
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49
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (476)
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English first
Hertford, England, United Kingdom
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 31 October 2013

Found this hotel by accident, such a stroke of luck for us. I visited with my mother and two daughters the hotel is beautiful and the staff welcoming. Our room was just perfect and very clean... As was the whole hotel. We had breakfast twice and the service was good as was the food. The most wonderful heated pool open until 11pm we have never swam at night before and it was a lot of fun in fact my youngest daughter swan on her own for the first time in the special paradise pool.

  • Stayed October 2013, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Susannah W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jon H, General Manager at The Inn at Key West, responded to this review, 1 November 2013
Thank you for taking the time and providing us with your feedback. I appreciate your kind words about the hotel and we appreciate your business.

Jon Hosey
General Manager
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Atlanta, Georgia, United States
1 review
5 of 5 bubbles Reviewed 31 October 2013

Just got back from staying here. The Inn at Key West is a great place to stay! Rooms are very nice and the pool area is serene (the price was also good). Laying by the pool as the palm trees sway and the waterfall cascades into the pool was so relaxing. Amber was beyond fantastic!!! Her personal touches made us feel like the most important guests. Her alone would bring us back again, but Scotty at the tiki bar never lets your drink glass go empty and is great company over a few beers. We love Key West and will stay here when we return.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jennifer_Gay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jon H, General Manager at The Inn at Key West, responded to this review, 1 November 2013
Thank you for taking the time and providing us with your feedback. I appreciate your kind words about Amber and Scotty. They are two of our best employees here at the hotel. We appreciate your business.

Jon Hosey
General Manager
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Lowell, Indiana
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 29 October 2013

My husband and I recently stayed at The Inn and we found the room to be lovely and the grounds very nice. The pool area makes you feel very far away from the hustle and bustle of every day life. We did have a loss while there and did not feel the hotel staff and housekeeping crew took the loss very seriously. We only stayed one night and before leaving for dinner I placed my jewelry in my suit case( bad idea). Upon our return to the room a couple of hours later I had remarked to my husband that I did not recall leaving the overhead light on but I did not check my bag to see if anything was amiss. Once we got back to our place on the mainland I did realize I hadn't seen my jewel case. Why I did not just take this with me , I cant say, I guess I still maintain a strong faith in people not to take things that aren't theirs. Yet, my jewelry is gone and all the sentimental connections I had to those pieces. It took 3 calls to the hotel - none of which were returned to finally get an answer stating that the case and its contents had not been found by housekeeping. I did not expect it would be returned. I am in the process of filing a police report, but I would have liked to have had the hotel be more pro-active in trying to find these missing items and to have returned our phone calls.

Room Tip: Ask for a room with a balcony overlooking the pool-- the water side properties face the road.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jodistravelreview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jon H, General Manager at The Inn at Key West, responded to this review, 31 October 2013
I appreciate you taking the time and providing us with your feedback. Our Executive Housekeeper stated she had tried to reach you three times. Ryan Batot our Front Office Manager handled the situation with you on the phone and informed me of the situation. Please feel free to reach out to me at the hotel to discuss further if you wish.

Jon Hosey
305-294-5541
jonhosey@remingtonhotels.com
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Vitoria, ES
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 29 October 2013 via mobile

The front Desk was very friendly and the place was quite nice, there was a old guy that show you all about key west,the room is clean,there was large bathroom,coffee machine,refrigerator.The atmosphere is like carriebean,there was a pool that I regret that don't give a jump because the weather was hotter and the water pool seems to be amazing,and the parking very safe and FREE,I really recommend this place!

Stayed August 2013, travelled with family
Helpful?
Thank PersonalMarcus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jon H, General Manager at The Inn at Key West, responded to this review, 31 October 2013
Thank you for taking the time and providing us with your feedback. I appreciate your kind words and we appreciate your business.

Jon Hosey
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Las Vegas, Nevada
2 reviews
5 of 5 bubbles Reviewed 28 October 2013

What an amazing hotel. If you don't want all the craziness of Duval St this is a great place. The staff was great and the rooms were nice. We got there a little earlier than check-in time and they gave us a room. You are only a few minutes drive from all the action and night life. Would defiantly stay again.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leprachaun1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jon H, General Manager at The Inn at Key West, responded to this review, 31 October 2013
Thank you for taking the time and providing us with your feedback. I appreciate your kind words and we appreciate your business.

Jon Hosey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
DeLand, Florida
1 review
5 of 5 bubbles Reviewed 28 October 2013

My husband and I were on our tenth anniversary in the keys.What a wonderful place we chose to stay!! Been going to the keys together now for ten years and this was the most wonderful romantic place we have ever stayed in the keys!!!! Everyone was helpful and pleasant!! This will be the only place we stay from now on!! I give them 5 stars!!!!!!!! Beautiful!

Room Tip: this is a good place if you want to be a little away from the hussle of key west! But yet close enou...
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank melissa h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jon H, General Manager at The Inn at Key West, responded to this review, 31 October 2013
Thank you for taking the time and providing us with your feedback. I appreciate your kind words and we appreciate your business.

Jon Hosey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Inn at Key West

Property: The Inn at Key West
Address: 3420 N. Roosevelt Blvd, Key West, FL 33040-4224
Phone Number:
Region: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool
Hotel Style:
Ranked #42 of 51 Hotels in Key West
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — The Inn at Key West 3.5*
Number of rooms: 106
Official Description (provided by the hotel):
For your next vacation or group to the Florida Keys, The Inn at Key West is a boutique hotel offering the largest freshwater resort pool in the Keys. Only 3 miles from Duval Street, our quiet inn offers everything you need for an ideal getaway, yet near all the action of Key West. ... more   less 
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Also Known As:
The Inn At Key West Hotel Key West
Hotel Key West
Inn Key West
The Inn At Key West Florida

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