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“Great out of town base”

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The Inn at Key West
Ranked #43 of 51 Hotels in Key West
Newport, United Kingdom
Level 4 Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Great out of town base”
Reviewed 26 June 2014

We stayed here for two nights in June. On check-in we found we had been upgraded to a pool view room in the main building free of charge which was a nice touch. The reception staff were friendly and helpfull.
Our room decor was a little dark but fitted in well with the Key West theme. More importantly it was well appointed, clean and the bed comfortable. The pool and bar area is lovely and a very relaxing place to be.

The hotel is a little far from the action being a 10 min taxi ride away but is a good base if you don't mind the trip or have a car however we found the room rates were very reasonable for the Key West area.
In short, we would stay here again if visiting Key West.

Room Tip: main building pool view room was great
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  • Stayed June 2014, travelled as a couple
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Helpful?
1 Thank zooks15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jon H, Front Office Manager at The Inn at Key West, responded to this review, 29 June 2014
Thank you for taking the time to provide us with feedback from your most recent stay with us. We are glad to hear you found your room most accommodating and the pool area to be very relaxing. We appreciate your kind words about the staff as well as your business. We look forward to having you stay with us again in the future.


Thank you,

Ryan Batot
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Location
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (486)
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Placentia, California
Level 5 Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 25 June 2014

The hotel lobby was very nice and the staff was well trained and responsive. The pool area was quite enjoyable but the good part pretty much ends there. The property needed some repairs here and there and maintenance, particularly painting, had been deferred a little too long. The room was dark and not as clean as it should have been. By the end of the first full day of a three-night stay we had to call in order to get housekeeping to clean the room (after 5:00 PM). The construction along the highway out front has clearly impacted many businesses in Key West (several closures, etc.) but we did not let this influence our review of this property. The property is just a short drive from the main action along Duval Street.

  • Stayed June 2014, travelled with family
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    • Location
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Helpful?
1 Thank Baldlegal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jon H, Front Office Manager at The Inn at Key West, responded to this review, 26 June 2014
We appreciate you taking the time to provide feedback from your most recent stay with us. Thank you for the kinds words you have shared about our staff members. We are glad to hear you enjoyed the pool area. I apologize about any inconvenience you encountered during your stay with us and I will be sure to follow up with the Chief Engineer as well as the Housekeeping Manager in regards to the issues you have mentioned. Please feel free to contact me anytime at 305-294-5541 to discuss this matter further.


Thank you,

Ryan Batot
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 June 2014

Beautiful Inn with such helpful concierge's Millie & Bob, they really help you make your stay fun & memorable! The rooms are great, they were a little warm, when we were there, in June, but we were told they are going to be upgraded. When the front desk sent the engineer to check on our A/C, it was cooling enough, 66 degrees, just didn't feel like it, but he gave a coupon for the 4 of us traveling together, for breakfast in the Hammock's grill (great food), for our inconvenience . Great customer service. We would definitely stay here again!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank Dwagner98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jon H, Front Office Manager at The Inn at Key West, responded to this review, 26 June 2014
Thank you for taking the time to provide us with your valuable feedback. I am glad to hear you found our concierge service to be helpful and made your stay more fun and memorable. I will be sure to share your comments with both Bob and Millie. June can be a very warm month for us, but I will be sure to follow up with our Chief Engineer in regards to this issue. We appreciate your business and look forward to having you back in the future.


Thank you,

Ryan Batot
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nicholasville, Kentucky
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 June 2014

My husband and I enjoyed our stay. We have a few more days but will have stayed a total of 11 nights. The staff is very helpful and the pool is so beautiful. The rooms are clean and nice. We are very happy with everything. Great place :)

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KassieP05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jon H, Front Office Manager at The Inn at Key West, responded to this review, 26 June 2014
Thank you for sharing your experience from your most recent stay with us. We appreciate the kind words about our staff as well as the property. We are happy to hear you enjoyed everything about your stay. We appreciate your business and look forward to having you stay with us again in the future.


Thank you,

Ryan Batot
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rock Hill, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 June 2014

We just picked this hotel off of the internet and ended up being very glad we did. Beautiful pool area with all of the sand and tropical landscape. When we did experience a problem with our room they were very helpful in getting our room changed (and even upgraded). It does look almost identical to the pictures we saw on their website. Should we ever return to Key West, I wouldn't hesitate in booking The Inn at Key West again!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank marnie-and-rob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jon H, Front Office Manager at The Inn at Key West, responded to this review, 26 June 2014
Thank you for taking the time to provide us with your feedback. We appreciate your kind words about the landscape and our pool area. I am sorry to hear that you had an issue with your guest room and glad our staff was able to accommodate you. We appreciate your business and look forward to having you back in the future.


Thank you,

Ryan Batot
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 June 2014 via mobile

Typically I spend 5-8 nights a month in this hotel and not once have I had an issue of any kind in the year that I have been staying here. The staff couldn't be anymore courteous and pleasant and I love the long term familiar faces. If you are looking for a comfortable, friendly, lots of bang for your buck place to stay, you've found it. The location is ideal, close enough to the party but far enough away to have quiet time by the largest pool in key west to which the inn at key west is the home of. In one word... Superb.

Stayed June 2014, travelled on business
Helpful?
3 Thank Erik F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jon H, Front Office Manager at The Inn at Key West, responded to this review, 23 June 2014
Thank you for taking the time to provide us with your feedback. We appreciate all the kind words you have shared about our staff as well as the property. I will be sure to share your comments with them. We appreciate your business and look forward to having you stay with us again in the future.


Thank you,

Ryan Batot
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 June 2014 via mobile

Awesome hotel with a beautiful pool area. Chris at the pool bar was amazing. He was always hustling to get drinks and food out in a very timely manner. He is very knowledgeable about local attractions and restaurants. A true asset to this very nice hotel. I will always be booking my Key West trips at this hotel. Great staff and beautiful hotel. Highly recommend!!! A++++ rating

Stayed June 2014, travelled with friends
Helpful?
1 Thank Show I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jon H, Front Office Manager at The Inn at Key West, responded to this review, 23 June 2014
Thank you for taking the time to provide us with your feedback. We appreciate the kind words about our property as well as our staff. I will be sure to share your comments with Chris. We appreciate your business and look forward to having you stay with us again in the future.


Thank you,

Ryan Batot
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Inn at Key West

Property: The Inn at Key West
Address: 3420 N. Roosevelt Blvd, Key West, FL 33040-4224
Phone Number:
Region: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool
Hotel Style:
Ranked #43 of 51 Hotels in Key West
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — The Inn at Key West 3.5*
Number of rooms: 106
Official Description (provided by the hotel):
For your next vacation or group to the Florida Keys, The Inn at Key West is a boutique hotel offering the largest freshwater resort pool in the Keys. Only 3 miles from Duval Street, our quiet inn offers everything you need for an ideal getaway, yet near all the action of Key West. ... more   less 
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Also Known As:
The Inn At Key West Hotel Key West
Hotel Key West
Inn Key West
The Inn At Key West Florida

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