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“Loved the outdoor breakfast buffet” 4 of 5 bubbles
Review of Fairfield Inn & Suites Key West

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Fairfield Inn & Suites Key West
Ranked #36 of 51 Hotels in Key West
Certificate of Excellence
GreenLeadersBronze level
Madison, Wisconsin
Level Contributor
127 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Loved the outdoor breakfast buffet”
4 of 5 bubbles Reviewed 24 December 2013

Having an extensive breakfast selection poolside in the warm Florida sun was definitely a plus. Check in was quick and the clerks very friendly and helpful with a map of Key West to assist us in getting around. Definitely close to restaurants and stores to pick up any trip supplies needed. The hotel complex is somewhat sprawling and confusing to get around until one is there for a while.

Room was decent sized and clean. Had a problem logging on to the Wi-Fi, so eventually had to call the provider company for tech assistance. Price was OK, considering the location in Key West, where everything is expensive.

Room Tip: Inner courtyard near the pool and Tiki bar area are the most convenient.
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  • Stayed December 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jack F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FFIKEYWESTGM, General Manager at Fairfield Inn & Suites Key West, responded to this review, 27 December 2013
Thank you for the detailed feedback. Much appreciated.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,541 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (340)
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English first
North Carolina
Level Contributor
53 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 22 December 2013

Suzie and John Jones - Concord,NC My husband and I stayed here for 8 days and we had wonderful service. Breakfast was wonderful and the staff was always happy and greeted you when you walked in. Our room was always clean and we had everything we needed.

Lisa the bartender was a huge help. She gave us discount tickets to different places in town.

The pool was great! We can't say that enough.

I do have one recommendation.......a rubber mat or tread is needed on the shower floor.

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank suzie j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FFIKEYWESTGM, General Manager at Fairfield Inn & Suites Key West, responded to this review, 23 December 2013
We agree! Lisa is a superstar. Thank you for sharing!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Louis, Missouri
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 17 December 2013

We've stayed here twice so far, and will definitely go back. The free breakfast is great! You can have breakfast by the pool area. The pool is great! It was warm enough to just walk in without cold shock. Good location, and no complaints about service. Only complaint at all was that our air conditioner was pretty loud, but by the time we went to bed we were exhausted from all the fun we had during the day!

Room Tip: Beds were comfortable, comfy pillows, but the air conditioner was loud...
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  • Stayed December 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Cheryl S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FFIKEYWESTGM, General Manager at Fairfield Inn & Suites Key West, responded to this review, 23 December 2013
Great news! See you next visit. Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Raleigh, North Carolina
Level Contributor
176 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 14 December 2013

As a Marriott rewards traveler, this was a good value with great location. Convenient to the airport and a short taxi, walk, or bicycle ride to all of the best of Key West. Typical beach style hotel with tile floors and decor to help you relax while on vacation. Staff was friendly, poor areas and rooms were kept neat and clean. The hotel is probably due an upgrade in the next few years but overall no complaints. Really enjoyed our stay.

  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ken C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FFIKEYWESTGM, General Manager at Fairfield Inn & Suites Key West, responded to this review, 16 December 2013
Thank you very much for sharing. I am really glad to hear that you enjoyed your visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Babylon, New York
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 14 December 2013

Extremely friendlyand helpful staff,my room was nice and quiet, free hot breakfast and internet, but WAY OVERPRICED. Judging by appearances alone, their rates should be $59-$79/ night. Super small rooms. The area is undergoing construction so nearby bus routes have been suspended. I was still able to get around. About a 10 minute walk to nearest bus stop. Some decent stores, restaurants, etc. within walking distance. Extremely nice pet store nearby which was a plus. I would only stay here again if they lowered their rates, though.

Room Tip: I always request a top floor and to be awy from the elevator
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  • Stayed December 2013, travelled solo
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Riley D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FFIKEYWESTGM, General Manager at Fairfield Inn & Suites Key West, responded to this review, 16 December 2013
I am very sorry that you feel we weren't a value. We try to remain competitively priced compared to are neighboring hotels. Again, I apologize if you didn't feel we accomplished that goal. Thank you for responding.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
221 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 bubbles Reviewed 11 December 2013

We got a good deal on this hotel through Expedia so it was not as pricey as most Key West hotels. Evidently it has been updated since some of the recent reviews. Our room was cheerful and Key West style furniture and shutters have been added. Also, the shower is great with new tile. We liked the tile floor until we had someone above us who seemed to be tap dancing on our heads at 4 in the morning! A nice complimentary breakfast is served at the Tiki bar by the pool with coffee available in the lobby all the time. One of the advantages is that the trolley picks you up here so you don't have to drive around the island where parking is difficult. Overall, with a friendly staff, this is a good choice for hotels.

Room Tip: Choose a room on the second floor!
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  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nancy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FFIKEYWESTGM, General Manager at Fairfield Inn & Suites Key West, responded to this review, 16 December 2013
I am sorry about the heavy-footed neighbors. I hope the rest of your visit was enjoyable. Thanks for your feedback!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tobaccoville, North Carolina
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 4 December 2013

There are some good things about this hotel. The pool is very nice, as is the bartender, Wink. As to other employees, if you can find them, they weren't near as professional. The coffee was good!

Our room was teeny, with the lock on the door such that you had to slam it multiple times to get it to shut....thus housekeeping would leave the room unlocked. The grout in the shower was nasty, and you almost didn't feel clean getting out. Our towels were threadbare and stained......and this is supposed to be category 7 hotel. ????

Room Tip: Get a suite...not a regular room...or stay somewhere else
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Green Features: Sheets not changed every day, toilets were environmentally friendly......
  • Stayed November 2013, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank kgwindham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FFIKEYWESTGM, General Manager at Fairfield Inn & Suites Key West, responded to this review, 5 December 2013
I was not aware of any recent door issues. Thank you very much for bringing it to my attention. I will address it immediately. I am very sorry to hear that you didn't enjoy your visit. We are certainly grateful for your comments. Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites Key West

Property: Fairfield Inn & Suites Key West
Address: 2400 N Roosevelt Blvd, Key West, FL 33040-3838
Region: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Key West
Price Range (Based on Average Rates): £££
Hotel Class:2.5 star — Fairfield Inn & Suites Key West 2.5*
Number of rooms: 106
Official Description (provided by the hotel):
Fairfield Inn Key West hotel offers styish rooms with bright decor, plenty of natural light and perks such as in-room microwaves and mini-fridges. Our top-rated hotel features luxury amenities such as resort-style pool, cabanas and outdoor Tiki Bar at the Fairfield Inn value. You'll still get the convenient perks you've come to love including free WiFi and hot breakfast. Just minutes from Old Town and Duval Street, guests appreciate the quick ride using our onsite bike and scooter rental. Perfect for families, our suites offer extra space to spread out and some rooms even have private balconies! Enjoy the island life at Fairfield Inn Key West Hotel. ... more   less 
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Also Known As:
Fairfield Inn And Suites Key West Hotel Key West
Fairfield Inn Key West
Fairfield Key West
Key West Fairfield Inn
Fairfield Inn & Suites Key West Florida

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