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Fairfield Inn & Suites Key West
Ranked #36 of 51 Hotels in Key West
Certificate of Excellence
GreenLeadersBronze level
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Good Hotel”
4 of 5 bubbles Reviewed 28 February 2014

My fiancé and I stayed here for 3 days while we were visiting Key West last month. The room was very large and clean. Not too fresh in terms of design but it definitely did not feel old and outdated. The only real issue is that the door to room locked but didn't seal that great so in the evening during a big rain storm, water was coming into the room. We put a towel next to the door and the issue was resolved but it's still something to consider. There was also a ton of construction happening on the road out front which made accessing the parking lot a little difficult.

The staff are friend and the pool is gorgeous although the fountains that are always on get kind of annoying.

We were in Key West during busy season so the rooms were pricey but compared to other places I would say it was a pretty good deal. The closer to get to Duval Street the more expensive things got. I would stay here again.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Elliot J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FFIKEYWESTMgmt, Manager at Fairfield Inn & Suites Key West, responded to this review, 13 March 2014
I do apologize for any inconvenience you experienced with some water coming into your room during a rain storm; this is something we will defiantly look into. I’m glad to her you enjoyed everything else with your stay. Thank you for your response.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (343)
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Columbus, Ohio
2 reviews
5 of 5 bubbles Reviewed 27 February 2014

We have been staying at the Fairfield inn in Key West Florida for at least 7 years,each time we do we meet extraordinary people who make our stay a wonderful one. We have gotten to know the staff and they are amazing.Jeff the manager at this desk always has a smile and an idea of a place to go or something new to see, we love having breakfast by the pool and have a chance to interact with many interesting people. This year they have upgraded the menu and it was outstanding. We look forward to returning next year

Room Tip: The bed are comfortable and the room service is excellent by the time we arrive next year there will...
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank maddie1023
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FFIKEYWESTMgmt, Manager at Fairfield Inn & Suites Key West, responded to this review, 13 March 2014
I’m glad to hear you had another great stay at the hotel; it is always our pleasure having you. We can’t wait until we see you next year. Thank you for the review.
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Crown Point, Indiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 24 February 2014 via mobile

My wife and I loved staying at this hotel. The staff was very friendly. We rented the bikes to ride downtown from the hotel. It was only a 10 minute bike ride. We will definitely stay here again. Plus there was a nice breakfast included everyday.

Stayed February 2014, travelled as a couple
Helpful?
1 Thank Chet C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FFIKEYWESTMgmt, Manager at Fairfield Inn & Suites Key West, responded to this review, 13 March 2014
Thank you for your kind comment towards the staff, I am glad you enjoyed your visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huntington, New York
Level Contributor
365 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 bubbles Reviewed 24 February 2014

My wife and I had a terrific vacation as everyone who worked here was extremely kind and helpful! Pool is fantastic- large and roomy, always plenty of chaises, not too crowded (and this was President's week)....breakfast buffet was great- plenty of variety, cut up fruit, cereals, muffins, bagels, scrambled eggs, sausage, waffles, juices....they give you 2-1 drinks at the Tiki Bar- nice touch, and the Key West Trolley stops here ($52. for 2-day pass) and you can get on and off as often as you like in Old Town....for the negatives- rooms small and A/C is loud, but can drown out with TV...we had an A/C problem which they quickly fixed and gave us free drink vouchers...even though this is not in Old Town- it is less than 2 miles (only $10 one-way cab fare)....although construction is going on highway - it really has little to no effect on your stay...you are also down the block from Publix, CVS and Walgreens if needed....free parking as well....we met several very nice couples here during our stay! ALso this place is better than other Marriotts on island for many reasons!

Room Tip: rooms facing pool are nicer!
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank drjeff77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FFIKEYWESTMgmt, Manager at Fairfield Inn & Suites Key West, responded to this review, 13 March 2014
I’m glad to hear you had a great stay, thank you for your response.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, IL
Level Contributor
54 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 24 February 2014

We are Marriott people and used our Rewards to stay for 5 nights (you get the 5th night free when you use points for 4). The room was fine--clean, good mattress, well maintained and adequate since we don't spend a lot of time in our room. Nice pool with fountains and lots of bath towels. The location is a few miles from historic Key West and is on the main road--construction caused some traffic jams but it's almost completed and you can take an alternate route to Dubal St, the beaches and the southernmost U.S. point and see the famous Conch Republic buoy. This is one of only a few Fairfield Inn's that has an outdoor, covered Tiki Bar - we really enjoyed hanging out there in late afternoon in terrific weather. And, we had two terrific bartenders who recommended local eateries and attractions. The hotel also gives you 2 for 1 drink coupons and they have cocktail specials each night; good value.
The staff at the front desk were very helpful - we had asked for a top floor because it's usually less noisy with no people above you (hotel has 2 stories of rooms with parking on the ground floor under the rooms). We didn't get the top floor and it was fine since the people above us were quiet. The housekeeping staff is very polite and they do a very good job. However, they do trundle their carts down the outside corridor which can be noisy in the morning. If you're an early riser it's not a problem
Breakfast is served outdoors in a covered area and you can eat on the terrace or around the pool - plenty of tables and comfy chairs and lounges in that whole area. The breakfast is hearty and the same menu is served daily--scrambled eggs, sausage patties, toast, bagels, cold cereals, yogurt, fruit and beverages. They do a good job - it gets a bit boring after a few days if you like variety. There are some great breakfast places a few miles away.
We would stay there again - it's a good value.

Room Tip: ask for a quiet area away from pool or street noise; top floor is good (3) if you can get it; they h...
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AmyPRmafia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FFIKEYWESTMgmt, Manager at Fairfield Inn & Suites Key West, responded to this review, 13 March 2014
Thank you for all of your kind comments towards the staff, I am glad you enjoyed your visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami Beach, Florida
1 review
2 of 5 bubbles Reviewed 23 February 2014

The room was okay. The staff was rude and sarcastic, especially the large black guy wearing a maintenance uniform. We were going to breakfast and the large black guy walk by and one of the people in our group said "I smell ghanga", under his breath and then the large black guy gave him a mean look and said "What do you need me to get you some?"

I didn't feel comfortable after that I found another room.

Room Tip: find a different hotel
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  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Troy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FFIKEYWESTGM, General Manager at Fairfield Inn & Suites Key West, responded to this review, 24 February 2014
I am very sorry to hear of your negative personal interaction. I will certainly review the situation with my team. Thank you very much for taking the time to share your experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cary, North Carolina
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 21 February 2014

As long-term Marriott Rewards Member, I was extremely disappointed with this hotel. The building and the rooms are old and not the quality I have come to expect from a Marriott property. I have stayed at better Super-8 hotels! My wife and I refused to stay and immediately checked-out. We asked the front desk to assist us with securing a room at another Marriott property and they suggested the Courtyard a short distance away. They called the Courtyard and were told that a room was available. Unfortunately they refused to secure the room for us and told me to use the PC in the lobby to make a reservation. By the time I was able to get online and get through the process, they were sold out. Very poor customer service! My wife and I ended-up securing a room at another competitors hotel and these accommodations were what we were expecting from the Marriott. In addition, it is one thing to maintain a hotel like this but another to charge the premium Marriott rates for rundown motel type of property. The Marriott needs to demolish this building and start over! Last but not least [and not the hotels fault] but the main road is currently under heavy construction; difficult to travel around and a giant mess.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tom P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FFIKEYWESTGM, General Manager at Fairfield Inn & Suites Key West, responded to this review, 24 February 2014
I certainly apologize if our rooms did not meet your expectations. We value your input and feedback. Thank you for sharing your opinions.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites Key West

Property: Fairfield Inn & Suites Key West
Address: 2400 N Roosevelt Blvd, Key West, FL 33040-3838
Region: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Key West
Price Range (Based on Average Rates): £££
Hotel Class:2.5 star — Fairfield Inn & Suites Key West 2.5*
Number of rooms: 106
Official Description (provided by the hotel):
Fairfield Inn Key West hotel offers styish rooms with bright decor, plenty of natural light and perks such as in-room microwaves and mini-fridges. Our top-rated hotel features luxury amenities such as resort-style pool, cabanas and outdoor Tiki Bar at the Fairfield Inn value. You'll still get the convenient perks you've come to love including free WiFi and hot breakfast. Just minutes from Old Town and Duval Street, guests appreciate the quick ride using our onsite bike and scooter rental. Perfect for families, our suites offer extra space to spread out and some rooms even have private balconies! Enjoy the island life at Fairfield Inn Key West Hotel. ... more   less 
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Also Known As:
Fairfield Inn And Suites Key West Hotel Key West
Fairfield Inn Key West
Fairfield Key West
Key West Fairfield Inn
Fairfield Inn & Suites Key West Florida

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