From the first day we arrived our hotel a/c didn't go below 77 degrees. I called maintenance everyday, sometimes twice a day and they kept telling me they fixed it. They never fixed it. On the last night of our one week stay the manager offered us a different room and a fan. A little late I think.
On our second day someone used rotten milk to make the scrambled eggs on the breakfast buffet. When I advised them the eggs tasted like rotten milk they said "sorry you don't like them".
The bed was an old spring bed. It was awful. The pillows were flat. The blankets were more like a top sheet but we couldn't use them anyway because our room was so hot.
For over $200 a night this hotel should be ashamed of themselves. I've had much better quality for half the price.
I would recommend the Best Western Key Ambassador which is where we switched to on our 7th night. The breakfast buffet was great, the beds were comfy, the a/c worked, they had an airport shuttle , and the staff was nice. Slightly more money but well worth it and we had an oceanfront room.
- Official Description (provided by the hotel):
- Fairfield Inn Key West hotel offers styish rooms with bright decor, plenty of natural light and perks such as in-room microwaves and mini-fridges. Our top-rated hotel features luxury amenities such as resort-style pool, cabanas and outdoor Tiki Bar at the Fairfield Inn value. You'll still get the convenient perks you've come to love including free WiFi and hot breakfast. Just minutes from Old Town and Duval Street, guests appreciate the quick ride using our onsite bike and scooter rental. Perfect for families, our suites offer extra space to spread out and some rooms even have private balconies! Enjoy the island life at Fairfield Inn Key West Hotel. ... more less
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- Also Known As:
- Fairfield Inn And Suites Key West Hotel Key West
- Fairfield Inn Key West
- Fairfield Key West
- Key West Fairfield Inn
- Fairfield Inn & Suites Key West Florida