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Fairfield Inn & Suites Key West
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Reviews (1,698)
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607 - 612 of 1,698 reviews
Reviewed 27 June 2014

This hotel is nice and clean. It is not luxurious. Well, except for the pool. The pool is one of the best, but be advised there is no hot tub. The staff is very friendly and the rooms are nice and clean. The bed is a little hard, no pillow top mattresses. But that's the only thing I could say was wrong with it. I would stay here again.

Room Tip: Just be advised of the few items it doesnt offer: No bathtub in the room, no hot tub by the pool. No pillow top mattresses. If those are not big issues for you than this is a perfect place to stay.
  • Stayed: June 2014, travelled as a couple
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Thank CBDB68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FFIKEYWESTMgmt, Manager at Fairfield Inn & Suites Key West, responded to this reviewResponded 29 June 2014

I am glad to hear you enjoyed the pool so much, it is a great place to relax by. I am sorry that your bed was too hard, we actually just replaced all of the beds earlier this year with brand new pillow top mattresses. Thank you for taking the time to write your review.

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Reviewed 24 June 2014

We stayed at this hotel from June 18-20 2014. We were very surprised with this Fairfield Inn because it felt like a mini-resort. Check-in was fast and friendly, and they gave us sample fruity beverage to taste. Parking is free. The pool is not deep, but it is very relaxing; I just wish they had more chairs by the pool.

Our room had a small fridge and a microwave. I am especially liked that it was very clean, and that they provided toiletries and crispy clean towels every day. Very comfortable bed! The A/C worked perfectly, not too noisy, it was very easy to adjust, and it did not give us a headache, like in some other hotels.

This hotel can be a little bit far from downtown, especially if you are planning to party every night. Some people rent bicycles, but we rented a scooter from a place located on the same street [Sunshine scooters], and we actually enjoyed riding back and from the downtown, where parking is usually free for scooters, and sometimes you just park next to the bicycle racks. The parking at the hotel was free for both our rental car and our scooter. However, it may be a little bit difficult to park your car at night because it can be very full.

What we like the best about this hotel was the staff. They were always very nice. Special thanks to Veronica for helping us send out our dry clean at a weird time, and to the staff in the dining area.

Overall, we enjoyed our stay, and look forward to come back!

  • Stayed: June 2014, travelled as a couple
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1  Thank alltimesticket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FFIKEYWESTMgmt, Manager at Fairfield Inn & Suites Key West, responded to this reviewResponded 29 June 2014

It is convenient to rent scooters during your stay as the are the preferred method of travel on the island. I was excited to hear you had such a great interaction with Veronica at the front desk. She is truly an asset to have for our guests. Thank your for taking the time to write your review.

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Reviewed 17 June 2014

this was the 2nd time we had stayed here and we just love the place,they were one of the only hotels that seemed to want to work with us on pricing since we had 20 plus people going to Key West for our wedding. Great value, Wink and Lisa at the pool bar were awesome and the rest of the staff were very friendly. I would recommend this place to anyone going to Key West for vacation. Its my understanding they are closing in a month to under go complete renovations so can't wait to see what its going to look like when they are done. Also understand they are opening another Fairfield Inn in KW when you 1st come into KW off of US 1...

  • Stayed: June 2014, travelled with family
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1  Thank NWEBB064
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jjdru429, General Manager at Fairfield Inn & Suites Key West, responded to this reviewResponded 20 June 2014

Thank you for the great review! I have an amazing team all around especially Wink and Lisa. I'm really glad you enjoyed your stay and look forward to having you back after the renovation to check out our beautiful new property.

Best Regards,

Jeremiah Drummond
General Manager

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Reviewed 13 June 2014

I would not go back to this hotel whatsoever! The bartender acted like we were bothering her, the ac unit is loud and obnoxious and you cannot turn it off or you will swelter and had a friendly cockroach scurry across the floor. When I told the operations manager at check out, he told me that they usually do not have that problem and thank you for staying. I paid $240 for no sleep, cockroaches and rude people. Beware! Never imagined this could happen at a Marriott property.

  • Stayed: June 2014, travelled with family
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1  Thank Heather G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FFIKEYWESTMgmt, Manager at Fairfield Inn & Suites Key West, responded to this reviewResponded 16 June 2014

I certainly apologize if our hotel did not meet your expectations. We value your input and feedback. Thank you for your review.

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Reviewed 12 June 2014

The room was very clean, had two TVs, mini fridge, coffee maker, couch, coffee table, desk, hair dryer.....everything a travel would expect. The staff was very friendly. It has a really nice pool, with a outdoor bar by the pool, lots of tables and chairs and a large breakfast area. The breakfast buffet included sausage patties, scrambled eggs, fresh fruit, cereal, coffee, etc. All in all, a very nice place to stay!

  • Stayed: June 2014, travelled solo
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Thank Steve P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FFIKEYWESTMgmt, Manager at Fairfield Inn & Suites Key West, responded to this reviewResponded 16 June 2014

I am excited to hear that you enjoyed your stay so much. We take a lot of pride to provide you will a clean room and a friendly smile. Thank you for taking the time to write a review.

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