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DoubleTree by Hilton Hotel Grand Key Resort - Key West
Ranked #30 of 51 Hotels in Key West
GreenLeadersBronze level
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“A great vacation stay!”
5 of 5 bubbles Reviewed 10 March 2014 via mobile

From the fresh warm cookies to the excellent front desk staff (Ronda) our stay couldn't have been better. Ronda had so much useful information she could double as the concierge. The shuttle was prompt. Pool and breakfast were great. CLEAN!

Stayed March 2014, travelled with friends
Helpful?
Thank Stlouiebaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,521 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (512)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
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English first
Raleigh, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 March 2014

I recommend this hotel to anyone going to Key West - I received GREAT customer service, the front desk was EXTREMELY helpful. The rooms are clean. The pool is great. I love the location of this hotel. It is not in the middle of the action but is close to the beach and very accessible to downtown Key West, The shuttle from the hotel is very reliable and convenient. You can book activities from the hotel. Love walking around water which is a block from hotel.

When I return to Key West - I plan to stay in the Key West Double Tree by Hilton

Room Tip: close to airport
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jules7885
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Lenox, Illinois
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 6 March 2014

We had a relaxing time at a friendly, comfortable resort hotel. If you want an easy, low-key vacation that you can easily pump up to action packed, this is the place. And the location, Key West, is similar- do as much or as little as you want. Cookies were unlimited, too.

The food, old Florida styling and especially the personnel add much to the attractiveness of the Grand Key Resort. You can pay far more and get get much less!

We can only speak for breakfast, which is excellent. You have all of Key West with all variety and styles of food for dinner, and with the free Duval Street shuttle, there is no excuse to not get out.

Room Tip: We liked the highest floor with a pool view.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DPooleMWIS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frederick, Maryland
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 5 March 2014

The hotel was clean. The staff were very friendly and the cookies were great. The food in the restaurant was fair. The service at breakfast was excellent but the service at dinner was not. We ate there twice and both times the service was very slow. Found the drinks overpriced. The pool was great and did not have any problems finding a seat, no matter what time of day. Beds were very comfortable.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Pam K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Somerville, United States
1 review
5 of 5 bubbles Reviewed 5 March 2014

This was the perfect place to stay on Key West. The shuttle service made everything accessible and hassle free. The hotel was well maintained, comfortable and convenient. The service was excellent and reliable. Will come again.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank John L G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Queensferry, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 4 March 2014

We stayed here for 1 night in February booked via our BA points.

This is a very nice hotel with a big pool and lovely big rooms. The staff are friendly and helpful, check in and out very smooth and easy and free warm cookies!

A free shuttle bus service was offered which drops you off and picks you up at Duval Street and outside the Butterfly Farm every half hour from 8am until 11pm. Be sure to ask the driver for coupons for the main attractions and/or free slices of key lime pie!

Would recommend this hotel.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GaznRoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burlington, Ontario, Canada
Level Contributor
145 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 4 March 2014

First off we booked a king-size room and when we arrived a bit on the late side we did receive the last one they had. Unfortunately while the room was very nice and comfortable it was at the end of the building where some larger maintenance structure housed more a "Harrier" than Carrier air circulation system. Trying to move left us with a last resort two-bed room and yes it was much quieter and a nicer view towards the pool. The staff was very helpful. Asides from that the rooms and beds are very comfortable and enjoyable.

The hotel has a bus service to the main area of the island and that is helpful. We walked one day and it really is a 4-5 Mile hike so not something for everybody. But bus was a good feature.

Food is pretty standard fair - I would probably pass next time as while it was convenient it was not the best price performance ratio.

All in All we would stay again - with no hesitation.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Grand Key Resort - Key West

Property: DoubleTree by Hilton Hotel Grand Key Resort - Key West
Address: 3990 S Roosevelt Blvd, Key West, FL 33040-5204
Phone Number:
Region: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Green Hotel in Key West
#9 Top resorts Hotel in Key West
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Grand Key Resort - Key West 3.5*
Number of rooms: 216
Official Description (provided by the hotel):
Welcome to DoubleTree by Hilton Hotel Grand Key Resort - Key West, where a friendly staff member is waiting to welcome you with our famous token of hospitality - a freshly baked chocolate chip cookie. Our newly renovated full service resort welcomes vacationers and business travelers alike to enjoy the best our island has to offer. Relax in luxury at our first-class Key West, Florida resort. DoubleTree by Hilton Hotel Grand Key Resort - Key West is the ideal destination for your stay in the Florida Keys. Tropical gardens and a beautiful zero entry pool offer the perfect setting to enjoy America's Caribbean. Sip on a refreshing cocktail from our outdoor Tiki Bar. If your visit calls for business or a special event, the Grand Key Resort features venues and conference facilities for up to 300. Stay at our Key West, Florida resort, just one mile from Key West International Airport. Highlights •Shuttle service to and from the Key West International Airport and the downtown Duval area •Beautiful zero entry pool with cabanas and extensive decks for relaxing and sunbathing •Complimentary WiFi •Full-service Palm Haven Restaurant and poolside Tiki Bar •7,000 sq. ft. of indoor meeting space and outdoor event venues ... more   less 
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Also Known As:
Doubletree Grand Key Hotel Key West
Doubletree Grand Key Resort
DoubleTree By Hilton Hotel Grand Key Resort - Key West Florida

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