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DoubleTree by Hilton Hotel Grand Key Resort - Key West
Ranked #31 of 51 Hotels in Key West
GreenLeadersBronze level
Philadelphia, United States
1 review
“Always excellent”
Reviewed 16 May 2014

Beautiful property and amenities. Always Stay here every year. Property is far enough away from Duval st party crowd, but hotel provides transportation. Great for families. Excellent pool area. Staff are always very friendly and helpful. Concierge are more than happy to recommend or set up any excursions.

  • Stayed April 2014, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Eric R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,568 reviews from our community

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Traveller tips help you choose the right room.   Room tips (515)
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English first
Danville, United States
2 reviews
Reviewed 16 May 2014

A place were you can relax and enjoy a clean room and nice friendly staff and great food and shuttle service, they know how to make your vacation enjoyable. If you are looking for fun, sun smiles and great food and drinks check this place and out and they know how to help make your night life fun as well. I highly recommend this property to any one looking to travel to the keys at anytime.

  • Stayed April 2014, travelled with friends
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Barry L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviewed 15 May 2014

The free shuttle is awesome!!! It saved us over $300 in cab fares. It was ALWAYS on time. The hotel is not cheap and is pretty far from where the action is. However, if you are ok watching your time, the shuttle is a great way to get around. Everyone at the hotel was super nice except for the server at the pool area. The rooms were clean and nice. Our view was not that great but we used points and stayed for free. Now that is worth using our points for!!!

  • Stayed May 2014, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jeanne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fredericksburg, Texas
Level Contributor
203 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 15 May 2014

Great service from the Doubletree. Melissa and Debbie (concierges) were extremely helpful. Shuttle drivers were cheerful, and provided hourly service and on-call airport service that was outstanding. The front desk staff were polite and helpful, as was the restaurant staff. The restaurant cooked fish that we caught, and provided an impressive tempura presentation that was so remarkable that we took pictures of the fish platter when it arrived. The pool area was attractive and inviting. The rooms were clean and comfortable, and were always ready upon our return. All in all, a very well managed and staffed property, away from the noise on Duval and the waterfront.

Room Tip: The rooms directly facing the pool offer a great view, and are away from the elevators, ice machines...
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Green Features: The Doubletree was one of the few facilities that we saw that was green, and practiced environmentally-friendly alternatives.
  • Stayed May 2014, travelled as a couple
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Helpful?
Thank FrederickBurg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hungary
Level Contributor
73 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 12 May 2014

Following my reservation, I sent an email to the hotel requesting a nice room as we celebrated my husband's birthday in Key West. When checking in the staff was quite indifferent, not really welcoming. Our room was nothing special, just appropriate, the tiny balcony looked to the parking lot. Aircondition was loud, we had to switch it off during the night, to be able to sleep. Breakfast was mediocre. The only big plus was the hotel shuttle, driving the guests to downtown, we appreciated it.

  • Stayed May 2014, travelled as a couple
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Helpful?
Thank judit62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester, NY
Level Contributor
298 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
Reviewed 12 May 2014

Yes, this hotel isn't on the main drag in Key West. It does provide a free shuttle hourly to Smathers Beach, and both the North and South ends of Duval Street that goes until 11pm. We didn't need a car at all or have to deal with parking- which is challenging there. A couple late nights we took a cab home but it was still inexpensive, way less expensive than a rental, dealing with parking fees as well as the stress of parking. The rooms were clean, staff was friendly. We're Hilton Honors members so we had a great free breakfast daily. We'd stay again!

Room Tip: They have weddings sometimes so if you are planning on sleeping in everyday you may not want to be o...
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  • Stayed May 2014, travelled as a couple
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Helpful?
Thank jenhaught
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inverkip, United Kingdom
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 10 May 2014

This hotel was like a piece of heaven, looking out of my balcony in the evening to see the water splash up onto the gorgeous beach......ahh what i wouldn't do to be back right now :-) This was a lovely hotel, Key west is a fantastic place to visit, the beach is stunning, the room was comfortable, not amazing, but the view from the balcony made my holiday. Will definitely be back :-)

  • Stayed June 2013, travelled as a couple
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Helpful?
Thank julia h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Grand Key Resort - Key West

Property: DoubleTree by Hilton Hotel Grand Key Resort - Key West
Address: 3990 S Roosevelt Blvd, Key West, FL 33040-5204
Phone Number:
Region: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Green Hotel in Key West
#9 Top resorts Hotel in Key West
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Grand Key Resort - Key West 3.5*
Number of rooms: 216
Official Description (provided by the hotel):
Welcome to DoubleTree by Hilton Hotel Grand Key Resort - Key West, where a friendly staff member is waiting to welcome you with our famous token of hospitality - a freshly baked chocolate chip cookie. Our newly renovated full service resort welcomes vacationers and business travelers alike to enjoy the best our island has to offer. Relax in luxury at our first-class Key West, Florida resort. DoubleTree by Hilton Hotel Grand Key Resort - Key West is the ideal destination for your stay in the Florida Keys. Tropical gardens and a beautiful zero entry pool offer the perfect setting to enjoy America's Caribbean. Sip on a refreshing cocktail from our outdoor Tiki Bar. If your visit calls for business or a special event, the Grand Key Resort features venues and conference facilities for up to 300. Stay at our Key West, Florida resort, just one mile from Key West International Airport. Highlights •Shuttle service to and from the Key West International Airport and the downtown Duval area •Beautiful zero entry pool with cabanas and extensive decks for relaxing and sunbathing •Complimentary WiFi •Full-service Palm Haven Restaurant and poolside Tiki Bar •7,000 sq. ft. of indoor meeting space and outdoor event venues ... more   less 
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Also Known As:
Doubletree Grand Key Hotel Key West
Doubletree Grand Key Resort
DoubleTree By Hilton Hotel Grand Key Resort - Key West Florida

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