I booked this hotel based on a photo of the pool area. The photo showed a cabana with large comfortable chairs and couches. Upon arrival, the pool area did not disappoint. It was lovely and relaxing, not at all crowded until the weekend.
Our room was nice and overlooked the pool. The room was updated and clean. When we had an issue with the room, someone was able to take care of it within a few minutes.
We were able to take the hotel shuttle to and from the airport and also, the hotel had a shuttle to and from the downtown area. This meant that we didn't need to rent a car which was really nice. The shuttle also took us to the beach where we were able to get free chairs due to their affiliation with the hotel.
The only negatives were that the surrounding area wasn't very nice so you couldn't just go walking around. Also, I would have loved if they had had a simple complimentary breakfast. Breakfast in the restaurant was pretty expensive given that my children only eat cereal and toast. We ended up buying milk and cereal and eating in the room. In addition, the staff at the pool bar were not very friendly and getting a drink was a hassle. The rest of the hotel staff were very friendly and efficient.