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All reviews double tree shuttle service every hour free shuttle duval street breakfast buffet pool area always on time smathers beach outdoor bar nice resort old town great pool concierge iguanas key bartender
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Reviewed 15 January 2017

3 older guys- we had a great stay and made good use of the amenities- Would recommend this hotel for families also- pool area is large. would also recommend renting a bike one day to head for the Beach/ The shuttle to and from downtown is really convenient - leaves every hour on the hour.

Date of stay: January 2017
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
1  Thank James R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 January 2017

Great hotel , excellent staff, they have transportation to downtown means no worries to party and drink , heated pool and close to the beach ,very manteined property, very clean and friendly staff we will return again soon

Date of stay: January 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
1  Thank Enrique1206
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 January 2017

Stayed 2 nights at this hotel, very nice property. Nice outdoor bar area and lovely heated pool with plenty of lounge chairs. Also has a nice restaurant with a delicious buffet breakfast. Its is about 20 minutes to Key West but here is a shuttle that runs every hour. Very convenient and on time. We had one incident where our room hadn't been cleaned when we had returned from a day in Key West but the front desk apologized and had it cleaned quickly for us. The staff was super helpful and nice. We felt very welcomed and comfortable and wished we could have stayed longer.

Room tip: poolview with balconey
Date of stay: January 2017
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank rockynj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 January 2017 via mobile

Went her for a birthday Celebration weekend . The resort was awesome . They gave us complimentary birthday drinks and was extremely helpful with offering suggestions for things to do in the area. The room was clean and comfortable.

Date of stay: January 2017
Trip type: Travelled with family
2  Thank DMO68
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 January 2017

I booked this hotel based on a photo of the pool area. The photo showed a cabana with large comfortable chairs and couches. Upon arrival, the pool area did not disappoint. It was lovely and relaxing, not at all crowded until the weekend.

Our room was nice and overlooked the pool. The room was updated and clean. When we had an issue with the room, someone was able to take care of it within a few minutes.

We were able to take the hotel shuttle to and from the airport and also, the hotel had a shuttle to and from the downtown area. This meant that we didn't need to rent a car which was really nice. The shuttle also took us to the beach where we were able to get free chairs due to their affiliation with the hotel.

The only negatives were that the surrounding area wasn't very nice so you couldn't just go walking around. Also, I would have loved if they had had a simple complimentary breakfast. Breakfast in the restaurant was pretty expensive given that my children only eat cereal and toast. We ended up buying milk and cereal and eating in the room. In addition, the staff at the pool bar were not very friendly and getting a drink was a hassle. The rest of the hotel staff were very friendly and efficient.

Date of stay: April 2016
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Kristen S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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