The property was beautiful and the staff was wonderful for the most part. My only complaints are related to the room. It smelled a bit moldy unless the air conditioning was on full blast, you could hear the neighbors through the adjoining door and it was noisy because it was located over the entrance to the resort. Every car door slamming and every tipsy customer returning could be heard. When I called the front desk at 9:00am the next morning to ask to be moved to another room I was told that it was not possible as every vacant room was already slotted for an incoming guest. They told me that they could provide a white noise maker, but then informed me that they didn’t actually have one. I hung up feeling disappointed as it was not the high level of service that I have come to expect when staying at nice resort. Don’t get me wrong, for Key West, this property is nice. I’m sure that other rooms are wonderful, however I will be staying elsewhere next time I visit Key West.
- Official Description (provided by the hotel):
- Stay in a private retreat at our enticing Hyatt Centric Key West Resort. This luxurious haven is the standard against which all others will be viewed. The art of blending modern luxury and impeccable service with a premier setting has been perfected at our incredible Key West Florida resort hotel set along the waterfront. Old world architectural touches invoke Hemingway's mystique throughout this intimate island setting. Encounter casually elegant Florida touches, perfectly combined with a world-class spa, a 24-hour fitness center, remarkable cuisine, and modern amenities such as Drybar Buttercup blow dryers and eco-friendly bath products! Explore the best of Key West, including nearby fishing in the Gulf of Mexico, renowned sunsets, and historic Old Town. Allow our comfortably millennial-modern Key West Florida resort hotel to treat you to a new level of sophistication, in a breathtaking locale.. ... more less
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- Also Known As:
- Hyatt Key West Hotel Key West
- Key West Hyatt
- Hyatt Centric Key West Resort And Spa Florida