Stayed here for a conference on site. First off, they need more staff. Rooms weren't cleaned till late in the afternoon, and we waited a long time at the restaurant. On one occasion we waited at the bar for over 5 min and no one acknowledged us, so we left.
Now--that being said, the staff they DO have is amazing and they are working their butts off. Everyone was helpful and went out of their way to accommodate us. We laid on the beach in the afternoons and there are plenty of chairs; the beach attendants will bring you towels and pretty much anything you ask for. Mark on the beach came by with cleaner for our sunglasses and a cool mist for our feet--not something you get at the Days Inn! Mid afternoon Popsicles and frozen eucalyptus towels made me feel like I was in heaven.
The facilities are a bit worn--carpet is dirty in the hallways and the elevators look ancient--but it appeared they were working on it. I'm not sure if I would stay here if it weren't for the conference, but I sure enjoyed it while I was here!
- Official Description (provided by the hotel):
- This Mediterranean-inspired hotel sits on a 1,100-foot private beach a mile from Duval Street. Our historic beachfront resort combines 1920s ambiance with a chic, contemporary flair, features sophisticated accommodations, complete with LCD televisions, iPod docking stations, and an in-room espresso, coffee, and tea maker. Amenities include: two tropical pools, water-sports activities, spa services, poolside cabanas, Sun/Sun Bar & Grill serving breakfast, lunch, and dinner, and The Lobby Lounge for tapas and libations. ... more less
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- Also Known As:
- Casa Marina, a Waldorf Astoria Hotel Key West
- Waldorf Astoria Key West
- The Waldorf Astoria Collection
- Casa Marina Resort Key West
- Casa Marina Key West, A Waldorf Astoria Resort Florida