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“This place was amazing!” 5 of 5 bubbles
Review of Casa Marina, A Waldorf Astoria Resort

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Casa Marina, A Waldorf Astoria Resort
Ranked #39 of 51 Hotels in Key West
Essex, Massachusetts
2 reviews
“This place was amazing!”
5 of 5 bubbles Reviewed 19 February 2014

My son got married in Key West and it was the best time of our lives. The food was great. Everything was so clean. The people were so friendly. Especially Daniel at the pool. He made sure we had every thing we needed, from drinks to towels to information we wanted. He recommended places to us for specific things we needed. He was so good to my son and new daughter in law. He helped them to relax and enjoy where we were. Everyone was awesome, but Daniel really made us feel welcome. We had chairs and umbrellas brought to us. The rooms were clean and comfortable. I would highly recommend Casa Marina for your stay. What ever you need, they have it there. We rented scooters and wave runners. We will definitely stay there again!

  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sandy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,387)
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English first
Fairport, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 February 2014

We wanted a vacation where we could totally relax in warm weather to get away from the long Northeast winter and non-stop work commitments. The Casa Marina Waldorf Astoria resort in Key West was perfect. We could relax on a private beach away from the craziness of many resorts yet do many and have access to a lot of activities too. Special beach hosts like Daniel took care of our every need and made it a special experience!

  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Wsubill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manteo, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 February 2014

Casa Marina was great! The food was very good as well as the service. We stayed on the beach for most of our stay. Through out the day staff would come by and bring you a complementary cocktail, a HUGE jolly rancher popsicle, fresh cucumber slices for your eyes, and FROZEN rolled up eucalyptus oil towels (amazing.) Unfortunately we had Daniel help us out on the beach on our last day. He was awesome!!!!!! I wish we had been introduced to him sooner, he helped us out with anything! I highly recommend staying at Casa Marina.

  • Stayed January 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank NCobx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah F, Front Office Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review, 22 February 2014
Thank you for taking the time to review the Casa Marina on TripAdvisor. We are so glad you were able to enjoy our resort, its service, amenities and wonderful activities. We will certainly recognize Daniel for providing exceptional service on the beach. We look forward to seeing you on a return visit!
Thank you,
Sarah Franks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston
Level Contributor
89 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 18 February 2014

Don't have a lot of good things to say, rooms were ok, food was ok, location was okay, key lime margaritas were good. Nice layout. Would stay here again, just not overly impressive. Close to the Southernmost point, but a bit of a walk to the main attractions on Duval Street. Taxis can be hard to come by times.

Room Tip: Get an oceanfront room, worth the money for the sunsets
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  • Stayed January 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank GeauxTiguhs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eagan, Minnesota
1 review
4 of 5 bubbles Reviewed 18 February 2014

The grounds and view are beautiful. Our room was cramped and nothing special at all. The service is what makes this place wonderful. There was always someone available to help with anything at all times. Derek, one of the gentleman on the Beach, was especially helpful. There was never a worry about not getting beach chairs or an umbrella. He was right there all the time taking care of us incredibly well.

  • Stayed February 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kathy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
atlanta
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 18 February 2014

Trip was great! Mad props to water and pool staff! Matt, Alex, Derek from Austin Texas! Thank you for showing my 13 yr old son a wonderful time on his birthday! Also much thanks to Liam! hope to see you soon!

Stayed February 2014, travelled with family
Helpful?
Thank steve_troutman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
233 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 199 helpful votes
3 of 5 bubbles Reviewed 18 February 2014

This is a lovely property. The grounds are magnificent and the staff was outstanding. The only drawback is the room. I expected more for a $399 room rate and $25 resort charge. The bathroom is small as is the flat screen TV. There is little space to store clothes not hung in the closet. I would also have the floors carpeted for comfort and sound control. We did eat breakfast and lunch at the hotel. The food was good, but was a bit pricey, $57 and $64, respectively. Not the place for me on our next visit to Key West.

  • Stayed February 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SeanorLike2Eat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Casa Marina, A Waldorf Astoria Resort

Property: Casa Marina, A Waldorf Astoria Resort
Address: 1500 Reynolds St, Key West, FL 33040-4768
Region: United States > Florida > Florida Keys > Key West
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 On the Beach Hotel in Key West
#9 Spa Hotel in Key West
#14 Luxury Hotel in Key West
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Casa Marina, A Waldorf Astoria Resort 4*
Number of rooms: 311
Official Description (provided by the hotel):
This Mediterranean-inspired hotel sits on a 1,100-foot private beach a mile from Duval Street. Our historic beachfront resort combines 1920s ambiance with a chic, contemporary flair, features sophisticated accommodations, complete with LCD televisions, iPod docking stations, and an in-room espresso, coffee, and tea maker. Amenities include: two tropical pools, water-sports activities, spa services, poolside cabanas, Sun/Sun Bar & Grill serving breakfast, lunch, and dinner, and The Lobby Lounge for tapas and libations. ... more   less 
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Also Known As:
Casa Marina, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Casa Marina Resort Key West
Casa Marina Key West
Casa Marina, A Waldorf Astoria Resort Key West, Florida

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