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“Paradise”

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Casa Marina, A Waldorf Astoria Resort
Ranked #40 of 51 Hotels in Key West
Williamsville NY
Level Contributor
3 reviews
3 hotel reviews
“Paradise”
Reviewed 25 July 2009

The Casa Marina was amazing. From the minute we checked in from Patrick at the desk to Bob at the pool, everything was amazing. We had read many reviews for the past few months. We were ready for the $20 fee, the walk to Duval, the rocky beaches (which is the entire Island, not just Casa), and possibly not so great service.

Everything was amazing. We did not want to leave. The service was amazing. Every morning we would wake up and see them raking the beach, cleaning the pool area, washing windows, just always keeping the hotel up to par. When we needed new wine glasses, they were brought right away. When we needed a taxi, they were right there. Recommendations for restaurants, great.

The view was breathtaking. We rented bikes, went to Duval, saw the sunset, had dinner on the beach!!! at the hotel with tiki candles lighting the night, had breakfast at the hotel overlooking the ocean!! The fitness center was AMAZING. I have never seen a cleaner and better fitness center in any hotel I have ever been at. Every cardio equipment has TV's!!!

One of the best things we did while we were there, went on a fishing charter. We caught fish, they cleaned them for us, and then we brought them to a restaurant and they cooked it for us (all the restaurants do it). While they cooked it, we swam in the pool at the restaurant!! Soooo cool.

No hotel is perfect, but this came close. Wish we didn't have to leave.

  • Stayed July 2009, travelled as a couple
    • Value
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Helpful?
Thank Trmaju
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Scranton
Level Contributor
5 reviews
4 hotel reviews
Reviewed 24 July 2009

Hotel was dirty and the beach area was all rocks. I did not feel comfortable at this hotel. I would not stay here again.

  • Stayed July 2009, travelled as a couple
    • Value
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Helpful?
Thank Peeps34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Virginia
1 review
Reviewed 23 July 2009

Recently I had the pleasure to stay at this resort.If I could have designed a tropical hotel it would have looked like the Casa Marina.The photos on their website do not do it justice.It is truly the most beautiful place I have ever stayed.
During my entire visit every single employee behaved in a most professional manner. I could not have been treated better.
The resort is very clean,well maintained and staffed by the happiest group of people I have ever encountered at a resort.
I encourage all to visit this ocean front paradise!

  • Stayed July 2009, travelled with friends
    • Value
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Helpful?
Thank sea1503
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hampton
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 July 2009

this hotel was amazing all that i could ask for and more, we stayed for three days and left for another resort in Duck Key and that was a huge mistake! We were supposed t ostay in Duck Key for four days but checked out the very next day and went back to the Casa Marina for the remainder of our stay luckily they still had rooms available on sucg short notice. The rooms were very clean and modern, the beach was beautiful, the hotel itself was gorgeous. I have to give props to Patrick who checked us out and then checked us back in, he was sooooo nice and friendly and always smiling. Also MJ the concierge was very helpful with discount coupons. I would recommend this hotel to couples, families or single people wanting an amazing night sleep in their what I call "cocoon" rooms. The beds themselves make you never want to leave your bed and that says alot considering you are in Key West.

  • Stayed July 2009, travelled with family
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Helpful?
Thank oldwythe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warsaw
1 review
Reviewed 22 July 2009

We stayed in this hotel for 4 nights in July. This hotel had the worst customer service I’ve ever seen in a hotel of a such class. The floor was nasty in our room when we came and I asked several times both at the reception and the room service to vacuum this. It was done on our third day. It was very difficult to get in touch with anybody from the service crew anyway.
We didn’t care for a view so we got a parking lot view which wasn’t bad at all. The hotel is very beautiful and so is the location and surrounding. Just teh service....

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
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Helpful?
Thank ktos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Florida
1 review
Reviewed 21 July 2009

Casa Marina is the best resort I have stayed at in The Keys. The beach, pools, and water sports area was awesome! The room was very nice, and the entire Hotel had a great feel to it. Highly recommend staying there!

  • Stayed July 2009, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank PBlongball
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, Scotland
Level Contributor
36 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 21 July 2009

We stayed at Casa Marina in an ocean view suite with our two young children and enjoyed every aspect of our stay.

The resort was very clean and modern with a great outlook at the ocean. The pool area was very spacious with plenty of loungers and the hammocks under the palm trees on the beach were a nice touch.

Breakfast on the terrace was most enjoyable but quite pricey for what you get so we did this on one of the mornings and ate out the rest of the time. The bar food by the pool was fine and included most of the options you would expect.

Our room was quite large with ample space for the four of us and had a small balcony overlooking the pool and mainly the beach with only a small view of the ocean between the palm trees.

The only slight negative was that the walk to the main part of Duval Street was quite long and when coming back to the hotel at night the last few streets are quite dark. Apart from that the hotel was ideal for what we were looking for and we would definitely return.

  • Stayed July 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Grahamarm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Casa Marina, A Waldorf Astoria Resort

Property: Casa Marina, A Waldorf Astoria Resort
Address: 1500 Reynolds St, Key West, FL 33040-4768
Region: United States > Florida > Florida Keys > Key West
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 On the Beach Hotel in Key West
#9 Spa Hotel in Key West
#15 Luxury Hotel in Key West
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Casa Marina, A Waldorf Astoria Resort 4*
Number of rooms: 311
Official Description (provided by the hotel):
This Mediterranean-inspired hotel sits on a 1,100-foot private beach a mile from Duval Street. Our historic beachfront resort combines 1920s ambiance with a chic, contemporary flair, features sophisticated accommodations, complete with LCD televisions, iPod docking stations, and an in-room espresso, coffee, and tea maker. Amenities include: two tropical pools, water-sports activities, spa services, poolside cabanas, Sun/Sun Bar & Grill serving breakfast, lunch, and dinner, and The Lobby Lounge for tapas and libations. ... more   less 
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Also Known As:
Casa Marina, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Casa Marina Resort Key West
Casa Marina Key West
Casa Marina, A Waldorf Astoria Resort Key West, Florida

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