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The Reach Key West, A Waldorf Astoria Resort
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Reviews (3,964)
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1,520
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Reviewed 22 June 2011

We started at another resort and promptly left which is how we ended up at Reach. From the manager Cindy to Chuck and Brian at the door, and Ricardo at the pool/beach, we felt taken care of. This is a smaller boutique-style hotel and it may not have the all the bells and whistles but it was just what we needed for a few days of R&R with girlfriends. Thank you everyone!

  • Stayed: June 2011, travelled with friends
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Thank DenverGiGi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2011

Price was reasonable, room was clean, not true Waldorf level of experience, more like a mid-priced quality hotel. Pool is ok, beach is ok, not great, but not bad. Far away from main Duval action/scene. Rent a bike at concierge and you will have a great time. They charge extra for resort fee, parking... All in all, worth staying at if Pier House is booked up.

  • Stayed: June 2011, travelled with friends
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2  Thank RexKite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2011

We were very pleased with the resort. The ambience of Key West is wonderful and was reflected in the staff and surroundings of the hotel. The food was excellent. Staff was readily avaialbe to help us with service or questions. Our room was very clean and comfotable. We were especially impressed with Bianca Lagine in the Gift Shop who gave us helpful advice on what to buy. Matt at the sister resort was a good guy and wisely discouraged us from renting motorbikes. Ricardo at the beach and pool was also very helpful. We plan to go back next year.

  • Stayed: June 2011, travelled on business
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4  Thank KrisanneK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2011

The Reach is a nice property; but not Waldorf=Astoria quality. The staff was not strong, and it was clear from front desk and bar tenders that they were not that into service. The pool was nice, but not great. The pool boys were over the top pushy. There is no jaccuzzi. The location is good. Just stay at the big sister property, the Casa Marina. We switched over their and had a superier experience for the same price.

  • Stayed: June 2011, travelled with family
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1  Thank AlexandAmy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2011

All the staff were very accomodating, from opening front doors to room service to front desk to pool attendants. Ricardo especially at the pool. He provided good conversation and gave several good tips of things to do on the island.. The location of hotel is perfect. You are close enough to night life to go if you like and far enough away where you don't hear it all night long.

  • Stayed: June 2011, travelled with family
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1  Thank gregrmull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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