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“Great location, great beach/pool staff.” 5 of 5 bubbles
Review of The Reach, A Waldorf Astoria Resort

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The Reach, A Waldorf Astoria Resort
Ranked #45 of 51 Hotels in Key West
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Great location, great beach/pool staff.”
5 of 5 bubbles Reviewed 24 June 2011

The resort is on the beach (though the beach is small even compared to its sister resort Casa Marina next door). The best parts of my stay here: 1. Beach/pool crew, especially Fred. Nicest guy and friendly; 2. Concierge staff extremely willing and able. Their recommendations shouldn't be taken as gospel but they're extremely helpful; 3. Resort located away from Duval street and crowds, and quiet as a result. I might recommend the Casa Marina next door (a sister property belonging to Waldorf) because it's a larger property, but The Reach has been great to me.

  • Stayed June 2011
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Go007go
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Red Bank, New Jersey
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 23 June 2011

The resort was ideally located on the beach in Old Town Key West yet only 1 block from Duval Street. The property is well maintained and the staff were courteous and very customer service oriented.

We had four in a one room boutique suit (the room slept a total of four) . There is only one mirror in the room located in the bathroom which made getting ready in the mornings and evenings a little tricky. Another mirror in the room would make the room much more workable when you have four in a room.

The Barefoot Billy's (Ricardo/Carl/Fred) pool serive & beach rental service was excellent. All were friendly, accomodating and efficient. They provided free fresh fruit, lemonade and frozen fruit bars to all guests.

  • Stayed June 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank neenie024
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Morgantown, WV
Level Contributor
44 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 23 June 2011

We stayed at The Reach by a serendipitous chance. We were already staying in Key Largo when we decided to take a trip to Key West and liked it so much we decided to stay. I called Expedia at noon and booked 3 rooms for our party of 8. We then went to The Reach and discovered that this is where we should have stayed all week. From check in The Reach provided us with "Yes we can" attitude which can be hard to find now days. We discovered that the beach at The Reach was spectacular compared to the rest of the keys and the concierge at the beach was beyond helpful and friendly. All of the staff was friendly and helpfull. Even the recommendations for a restaurant for breakfast was very good.

P.S. My wife has already looked in to booking a return trip to The Reach, 2 days after we returned home from Key Largo

  • Stayed June 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank econ0513
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver
2 reviews
4 of 5 bubbles Reviewed 22 June 2011

We started at another resort and promptly left which is how we ended up at Reach. From the manager Cindy to Chuck and Brian at the door, and Ricardo at the pool/beach, we felt taken care of. This is a smaller boutique-style hotel and it may not have the all the bells and whistles but it was just what we needed for a few days of R&R with girlfriends. Thank you everyone!

  • Stayed June 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DenverGiGi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NYC
Level Contributor
105 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 bubbles Reviewed 20 June 2011

Price was reasonable, room was clean, not true Waldorf level of experience, more like a mid-priced quality hotel. Pool is ok, beach is ok, not great, but not bad. Far away from main Duval action/scene. Rent a bike at concierge and you will have a great time. They charge extra for resort fee, parking... All in all, worth staying at if Pier House is booked up.

  • Stayed June 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank RexKite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 19 June 2011

We were very pleased with the resort. The ambience of Key West is wonderful and was reflected in the staff and surroundings of the hotel. The food was excellent. Staff was readily avaialbe to help us with service or questions. Our room was very clean and comfotable. We were especially impressed with Bianca Lagine in the Gift Shop who gave us helpful advice on what to buy. Matt at the sister resort was a good guy and wisely discouraged us from renting motorbikes. Ricardo at the beach and pool was also very helpful. We plan to go back next year.

  • Stayed June 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank KrisanneK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georgia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 19 June 2011

The Reach is a nice property; but not Waldorf=Astoria quality. The staff was not strong, and it was clear from front desk and bar tenders that they were not that into service. The pool was nice, but not great. The pool boys were over the top pushy. There is no jaccuzzi. The location is good. Just stay at the big sister property, the Casa Marina. We switched over their and had a superier experience for the same price.

  • Stayed June 2011, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank AlexandAmy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Reach, A Waldorf Astoria Resort

Property: The Reach, A Waldorf Astoria Resort
Address: 1435 Simonton Street, Key West, FL 33040-3116
Region: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 On the Beach Hotel in Key West
#11 Spa Hotel in Key West
#14 Top resorts Hotel in Key West
#16 Luxury Hotel in Key West
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — The Reach, A Waldorf Astoria Resort 4*
Number of rooms: 150
Official Description (provided by the hotel):
Located on Key West's only private natural-sand beach, The Reach, A Waldorf Astoria Resort, is an intimate, elegant destination for those seeking a casual retreat with the highest level of service. A warm sense of hospitality, gracious staff members, a beautiful shoreline and breathtaking sunshine all provide the backdrop for a memorable and romantic travel experience at our Key West hotel, just steps from Duval Street. ... more   less 
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Also Known As:
The Reach, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Reach Resort Key West
The Reach, A Waldorf Astoria Resort Key West, Florida

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