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“Perfect Location - Great Beach - A Key West Top Spot”

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The Reach, A Waldorf Astoria Resort
Ranked #45 of 51 Hotels in Key West
Frederick, Maryland
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Perfect Location - Great Beach - A Key West Top Spot”
Reviewed 13 May 2014

The Reach really does have everything, including one of the best beach locations on the island. The location of the Reach was walking distance to everything. The staff was very friendly and accommodating. The pool was beautiful, clean and had the bonus of waitress service for food and drinks from the on-site restaurant. Food was very good. Really no complaints at all. Would definitely stay here again.

  • Stayed June 2013, travelled with friends
    • Value
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Helpful?
1 Thank sdptwo P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Port Saint Lucie, Florida
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 May 2014

We decided a last minute trip to Key West using Hilton Honors points. So we selected The Reach a Waldorf Astoria share Hilton family property. The location was great, southern most point and close to all the action, however the hotel rooms were small and somewhat misleading for"OceanView" and way over priced at 350.00 +++ a night! The bar was overpriced and closes at 9pm sharp every night, not good if your wanting to layup at the hotel and take advantage of the facilities. The room we had was small and comfy, but missing all the good amenities such as a good stocked mini bar and snacks etc. The bed was comfortable , showers were so so as well as the bathroom, very small! Don't plan to sleep in too late either, very noisy staff and they tend to leave the clutter in the hallways in which you must maneuver around continuously as the they left the floor buffer out in the hallway the whole weekend , it made a very bad eye sore for such a"nice hotel". Also for the 350+++ price per room no breakfast was included!! All and All over priced and not worth the stay! Southern Most point Hotel across the street was ten times better!

Room Tip: Pick another hotel close by! Ask about Ocean View and where it is first, before you pay the extra co...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TCdelong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer T, Manager at The Reach, A Waldorf Astoria Resort, responded to this review, 14 May 2014
As a property we truly appreciate honest feedback from our guests. Its is responses from guests such as yourself that allows us to continuously improve upon our property and the training of our staff. Your comments have been shared with our property management to find a resolution to the noise levels and storage of machinery in the hallways. I truly apologize that we were unable to meet your expectations during this stay. Should your travels bring you back to Key West in the future, please do not hesitate to contact me directly at jennifer.tomasello@waldorfastoria.com so I may ensure your stay is quiet and impeccable. Thank you again for taking the time to review your stay at the reach.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toledo, Ohio
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 11 May 2014

A fantastic hotel, a wonderful location and a great staff.

An unexpected change of circumstances almost prevented us from visiting beautiful Key West, FL. Thank you to Cindy, the front office manager at The Reach for making sure our rescheduled trip to Key West and The Reach Hotel was absolutely first class.

Also, thank you to the Concierge, Ashlie, who guided us to wonderful restaurants throughout our entire visit. Each and every suggestion was superb.

It is without hesitation that we recommend The Reach Hotel to everyone planning a trip to beautiful Key West, FL.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer T, Manager at The Reach, A Waldorf Astoria Resort, responded to this review, 14 May 2014
Thank you so very much for your review of The Reach Resort. I am overjoyed to learn that you had a wonderful trip to Key West. I know that both Cindy and Ashlie will be delighted to know that they were able to assist in making this stay so memorable. Thank you so very much again for taking the time to recognize our employees and property. I hope you will consider staying with us again should your travels return you to Key West in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mansfield, Texas, United States
Level Contributor
77 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 11 May 2014 via mobile

Great spot right on the beach, amazing service and nice rooms. My only complaint is they clean the beach of seaweed. We've been here a few days now and they haven't picked up the seaweed that's washed in once. Everything else has been wonderful.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank Jennifer B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, Florida
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 11 May 2014

My daughter's wedding was held here at the Reach Resort. Beautiful location for an outdoor wedding. Many of our out of town guests stayed here and enjoyed what the hotel had to offer : great location away from the hectic Duval Street, but close enough to walk to. Good food, drinks & Great beach and resort activities. Had a wonderful beachside massage......A+ experience.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Vchiggins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer T, Manager at The Reach, A Waldorf Astoria Resort, responded to this review, 14 May 2014
Thank you so much for your review of The Reach Resort. We are thrilled that you enjoyed your time here with us and that the wedding events all went smoothly. We hope to have you stay with us again in the future should you visit Key West again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atco, NJ
Level Contributor
141 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 11 May 2014

My wife and I loved this place so much we can't wait to come back to this location in Key West. The staff was very helpful. I recommend this place. It is a little pricey but very quite, nice beach, great jet-sking.

  • Stayed May 2014, travelled as a couple
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Review collected in partnership with Waldorf Astoria

Helpful?
Thank DennisDowhy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tennessee, United States
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 May 2014

if you're looking for Fairfield Inn type accommodations with a Waldorf name and price tag and a decent restaurant, this is your place. If you want to stay at a Waldorf/Hilton in Key West go to the other one (Casa Marina) or stay with another brand. Cashed in a ton of Hilton points for my wife and my 20th anniversary to go somewhere befitting the occasion. Very disappointing over all. Can I get my points back?

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Waldorf Astoria

Helpful?
4 Thank Anthony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Reach, A Waldorf Astoria Resort

Property: The Reach, A Waldorf Astoria Resort
Address: 1435 Simonton Street, Key West, FL 33040-3116
Region: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 On the Beach Hotel in Key West
#11 Spa Hotel in Key West
#14 Top resorts Hotel in Key West
#17 Luxury Hotel in Key West
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — The Reach, A Waldorf Astoria Resort 4*
Number of rooms: 150
Official Description (provided by the hotel):
Located on Key West's only private natural-sand beach, The Reach, A Waldorf Astoria Resort, is an intimate, elegant destination for those seeking a casual retreat with the highest level of service. A warm sense of hospitality, gracious staff members, a beautiful shoreline and breathtaking sunshine all provide the backdrop for a memorable and romantic travel experience at our Key West hotel, just steps from Duval Street. ... more   less 
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Also Known As:
The Reach, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Reach Resort Key West
The Reach, A Waldorf Astoria Resort Key West, Florida

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