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“Enjoyed our stay”

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The Reach Key West, A Waldorf Astoria Resort
Ranked #45 of 51 Hotels in Key West
Reviewed 4 July 2014

The Reach was just what my wife and I were looking for. It was in the best location yet it was quiet and had a nice private beach. Easy walking to and from Duval St, the southern most point, and the butterfly conservatory. They were also affiliated with the neighboring Casa de Marina which was very beautiful. In between is Louie's Backyard restaurant for a great romantic dinner. The Reach also had a self parking option for only 20 bucks a day which allowed us to come and go as we pleased. Note to use the parking meters downtown rather than parking at the post office or other pay lot. The meters are easy and affordable. I would go back to the Reach and do it all over again in a heartbeat.

Room Tip: We were fine with a view of the town vs. ocean. The rooms had nice balconies and the beach is only s...
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  • Stayed: May 2014, travelled as a couple
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Thank Greg B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,599 - 1,605 of 3,713 reviews

Reviewed 4 July 2014

After a full week of travel and work we were ready for a 5 star Waldorf experience. The Adult Pool was nothing such infact the staff joyfully seated families with loud children. The breakfast service was weak at best and the journey it took to find the hostess stand was unacceptable. Would never recommend this place if you are looking for relaxing...if you are a family with small children you will love it.

  • Stayed: July 2014
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2  Thank Srbgdds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2014

My family and I have just returned for The Reach.
The Hotel is perfectly situatied in a quiet location just away from the madness of the main strip.
The staff are all very friendly and helpful and if things did go amiss ( no towel renewal in rooms) a quick call to house keeping soon sorted things out.
I felt the pool area could have been cleaner, cigarette dimps left from previous day, old plasters etc.
and good sweep round every eve would not go amiss.
We had a sea view but unfortunately it was below the giant chess set on the grass below, possibly wise to avoid this area as it got quiet noisy in the eve.
overall : a pleasant place to stay for a short break with family but not full blown luxury for couples

Room Tip: avoid sea view rooms that are above the chess set
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  • Stayed: June 2014, travelled with family
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Thank EmmaP16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy A, Front Office Manager at The Reach Key West, A Waldorf Astoria Resort, responded to this reviewResponded 10 July 2014

Thank you for your comments. We are very pleased you enjoyed our beautiful setting and friendly service. We have shared your feedback regarding the property with our management team. We will continually strive to improve our facilities to enhance the experience of you and other guests for future stays.

Cindy Acevedo
Front Desk Manager
Cindy.Acevedo@waldorfastoria.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2014

My first trip to the Keys was one of the best vacations I have had in many years. The Reach Hotel staff made me feel right at home and special. The surroundings were relaxing. If my wife and I return we will stay at this hotel again.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Waldorf Astoria
Thank Mark V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2014

Wonderfull experience. Congratulations to the chef - the food is amazim. Service can be better to non american and families with children. The attention with expectation of the visitors at the check-in can be better too.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Waldorf Astoria
Thank Marcelo Caetano A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2014 via mobile

My wife and I made a return trip to the Reach resort 6/11 - 6/15 to getaway for a couple of days. We have been staying at the Reach since its pre-Waldorf Astoria days and have enjoyed every trip. The room was perfectly appointed, staff accommodating and the Cubano beachside at Strip House makes for the perfect lunch. It was my 40th birthday and we were presented with champagne, chocolate and truffles and balloons upon arrival. It is a great location on the quiet side of the island, and a perfect walking distance to everything we wanted to do. Can't wait until our next visit!

Stayed: June 2014, travelled as a couple
Thank poker_vol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2014

The property was lovely and we enjoyed all the great activities. Staff was great, but housekeeping was greatly lacking. The room was very small with marginal amenities and condition. The resort pics of sparking sandy beach were a bit misleading. Lots of seaweed everyday. It must be pretty common since they have a tracker on site.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Waldorf Astoria
1  Thank Wayne A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Reach Key West, A Waldorf Astoria Resort

Address: 1435 Simonton Street, Key West, FL 33040-3116
Region: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 On the Beach Hotel in Key West
#11 Spa Hotel in Key West
#13 Top resorts Hotel in Key West
#18 Luxury Hotel in Key West
Price Range: £221 - £554 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Reach Key West, A Waldorf Astoria Resort 4*
Number of rooms: 150
Official Description (provided by the hotel):
Located on Key West's only private natural-sand beach, The Reach, A Waldorf Astoria Resort, is an intimate, elegant destination for those seeking a casual retreat with the highest level of service. A warm sense of hospitality, gracious staff members, a beautiful shoreline and breathtaking sunshine all provide the backdrop for a memorable and romantic travel experience at our Key West hotel, just steps from Duval Street. ... more   less 
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Also Known As:
The Reach, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Reach Resort Key West
The Reach Key West, A Waldorf Astoria Resort Florida

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