As a diamond, we received a comped split of sparking wine along with two comped drinks in the steak house (no food purchase required), a room upgrade (mini suite with zero views), and a box of cookies.
The room was of decent size, and furnished casually. Service level at the front desk was excellent, valet welcomed us each time we entered (although we did not use the valet service), the beach/pool attendant (little shack at the entrence to the beach area) was very good, as was the pool service for food/drinks.
I walked over to Casa marina (the other Waldorf a few blocks away) and the facilities looked more elegant (for what that's worth).
The reach had excellent service however the building had a very casual feel (didn't feel like luxury).
We had a great time and would come back if the price point was well below the Casa marina...if prices are similar I will choose Casa marina next time due to the "luxury" feel of the property. Again the reach wasn't bad, it excelled in service and had above average rooms...it just didn't feel like a luxury resort to me.
- Official Description (provided by the hotel):
- Located on Key West's only private natural-sand beach, The Reach, A Waldorf Astoria Resort, is an intimate, elegant destination for those seeking a casual retreat with the highest level of service. A warm sense of hospitality, gracious staff members, a beautiful shoreline and breathtaking sunshine all provide the backdrop for a memorable and romantic travel experience at our Key West hotel, just steps from Duval Street. ... more less
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- Also Known As:
- The Reach, a Waldorf Astoria Hotel Key West
- Waldorf Astoria Key West
- The Waldorf Astoria Collection
- Reach Resort Key West
- The Reach Key West, A Waldorf Astoria Resort Florida