Big black ants in the "food prep" area, you know were the coffee pot and microwave are. Nice. And when I called the front desk, the first person apologized and assured me housekeeping would take care of it the next day. The phone rang back and I was informed that after all I was in south Florida and he wanted to know if they should take care of the problem now, I declined due to the fact that we were in the room for the evening and did not want to deal with the chemicals or people, I told him that the housekeeping offer to remedy the next day would be fine. The next evening when we returned to the room, it was sort of cleaned, beds made and new towels, but the ants we still running around and the few we smashed on the floor we still there, no one sweep the floor or vacuumed them up. I did not complain a second time, since we were leaving for another hotel the next morning and I also didn't feel like dealing with a flip front desk person again.
Smelled like a Lysol factory.
The night bartender was not very pleasant, but the day bartender was great!
The pool was dirty, the tiles had black scum on them and the pool floor needed a vacuum.
- Official Description (provided by the hotel):
- We are a Key West hotel located on the Gulf of Mexico in the "New Town" section of Key West. Located within a 10 minute drive of any attraction on the island. We feature spacious guest rooms, including suites with a variety of room configurations including in-room Jacuzzis. Every room has free hi-speed internet access, iron and ironing board, hairdryer, coffee maker, cable TV and refrigerators. A Tiki Bar is located adjacent to our large outdoor heated pool and Jacuzzi or feel free to tan on our private sunbathing beach located behind our hotel. Join us in our Bistro featuring Starbucks and a wide range of breakfast items. Our Complimentary downtown shuttle service will drop you off and pick you up in the historic seaport; walking distance from Duval Street. Be sure to talk our our onsite concierge agent who can assist you with the many activities and history enriched attractions the island has to offer. ... more less
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- Also Known As:
- Courtyard Key West Waterfront Hotel Key West
- Key West Marriott
- Key West Courtyard
- Courtyard Key West Waterfront Florida