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“Cuban Club Accomodations "spartan" at best”
Review of Cuban Club Suites

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Cuban Club Suites
Ranked #72 of 77 Key West B&B and Inns
Reviewed 29 April 2011

The Douglas House manages this adjacent property - The Cuban Club - which are split-level condos. They need a lot of work! I hope the accomodations at the Douglas House are better but DO NOT stay at the Cuban Club!
Each bed has a "dip" in it and needs to be replaced; hot water and shower head are not adequate; furnishings and television look like they might be from storage and do not fit well; television needs upgrading; tile is broken in a few places; the window coverings - some are missing others are broken and all are dirty; no screens on any of the windows except one and the screen has a gaping hole in it; the stove is permanently stained and should be replaced/updated. What are they thinking? Definitely not for a family; and at Key West prices??

  • Stayed: April 2011, travelled with family
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3  Thank miamihappytraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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7 - 13 of 20 reviews

Reviewed 24 January 2010

We have recently returned from Key West. We stayed at the Cuban Club Suites. We loved our condo; it had all the conveniences of home. The condo was clean and comfortable. The balcony overlooking Duval Street was a great place to start your day with morning coffee and the perfect way to end the day with a night libation. The location was perfect; you are in walking distance of all the action and can sleep at night because you are on the quiet end of Duval. The staff was always cheerful and accommodating Christmas in Key West was truly memorable and we are already planning our return trip to the Cuban Club Suites next year.

  • Stayed: December 2009, travelled with family
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2  Thank fiftyandhavingfun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2008

My husband and I and a group of our friends were looking for a vaction place for his 50th birthday. We found it in Key West at the Cuban Club! Considering other places on Duval street we have stayed, this was a palace.
We've stayed here 3 years and am looking forward to going back this December 2008. The staff was very accomidating with whatever we needed; blenders, cd players, cork screws, extra pillows, extra towels, etc. Anything we needed we got and then they left us alone and stayed out of our way. WE PARTIED LIKE WE WERE IN COLLEGE AGAIN. The wrap around porch was our Cabana. WE SMOKED CIGARS, DRANK LIKE FISH, PLAYED LOUD MUSIC AND DANCED TILL MIDNIGHT OUT THERE. We loved the availability of a kitchen and ate almost every breakfast and lunch in our suite. DINNER WE ATE OUT AND THEN CAME BACK TO OUR OASIS.
BEING IN OUR 50'S WE ARE LAZY, so walking to most attraction (even Mallory square) was a breeze.
DID WE REALLY CARE WHAT THE FURNITURE LOOKED LIKE? NOPE...as long as the sheets were clean and the furniture held our weight. The toilets flushed and we had hot water when we wanted it. The maid service was wonderful and cleaned up after us slobs everyday. The dishwasher was always loaded, bathrooms and toilets cleaned, fresh towels and linens daily.
The pool was small but very intimate. we met and made many friends there over the years. BREAKFAST IS BREAKFAST. If you want hot food go get crepes across the street.
We will be at the cuban club every december celebrating my husbands 50th again and again year after year AND HOPE THE CUBAN CLUB STAYS THE SAME.

  • Stayed: December 2007, travelled with friends
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3  Thank HeartinNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2008

If you are looking for a home away from home in a great part of Key West, the Cuban Club Suites is the place to go. It is spacious and if you have a group of people . . . the price is better than going with individual hotel rooms. There is a pool next door that is nice but very small and quiet. It is within walking distance from most everywhere in downtown Key West.

You can request some rooms that overlook Duval Street with porches and rocking chairs.

You do miss some of the luxuries of hotels like a restaurant and bar. However, there is only a short walk for all of these. Full kitchen is nice to have for long stays in Key West.

  • Stayed: October 2007, travelled with friends
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1  Thank AmyBryant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 February 2007

This review has been a long time coming... We stayed in 2004, so I can't imagine that a lot has changed. We were going to stay there this Spring, but decided to try Puerto Rico. We had two couples staying at the Cuban Club, it was a great layout with two full bedrooms and bathrooms, on two floors. So, you definitely have your privacy. Our room/condo had a dining room, kitchen with dishes and appliances, a washer and dryer, living room with TV and cable, and a great balcony with rocking chairs. There is a great wine store right across the street that we frequented to buy wine for our nights on the porch. It is about a 10 minute walk uptown to the bar and restaurant area which was very convenient. The hotel is far enough away from the crowds to get a good night's sleep. The A/C worked fantastically. In our downstairs room the roosters did wake us early every morning, but our friends upstairs didn't believe us because they didn't hear a thing... The pool was great and the staff were attentive. This is the only place we would stay again on Key West.

BTW, renting a bike is great. If you call ahead they will meet you at the hotel when you arrive and you just call when you are done. We biked allover the island, including our daily trips to the Fort Zack beach. This was the best beach in my opinion.

Enjoy your stay!

  • Stayed: February 2004, travelled with friends
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3  Thank OhioBeachBum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2006

Stayed here with my mom in November of 2006 - we moved here after not being happy with our room at the Douglas House (it's the hotel next door, and they manage the Cuban Club, plus, I think, a few other places, too). This review really covers both places since they share amenities (like the pool) and are in similar shape. The grounds of the Douglas House are beautiful - cute pool (they now only have one pool and not two) and jacuzzi. Management was kind of cold, but did an okay job of greeting us. The room we had (Travelers Palm) was nice, but it was in desperate need of upgrading, and it was very dark inside, and pretty musty. After one night on the very uncomfortable bed and sofa bed, we asked if anything else was available and were moved to the Cuban Club. We had a huge room with a nice big porch on Amelia Street and at the quiet end of Duval - the location is superb - there is a lot to walk to and it's easy to get around. Again, however, the rooms/suites really need some upgrading and repairs, and the bed and sofa bed were just horrible! The place was clean, and has a lot of potential, but I hesitate to recommend it until they do some things to get it in line with the rates they charge (we paid $235 a night). The continental breakfast is fairly useless - small packs of cereal, bread and fruit, plus coffee or tea. Furtunately, there are great places to get food, like Alices (on the corner of Duval and Ameila) and the Banana Cafe (on Duval). At this point, if space and location are your prime concern, it's fine to stay here, but if you want anything else, look at other properties - for this money I expect bathrooms and furniture and kitchens that are not 25 years old and in desperate need of repair.

  • Stayed: November 2006
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6  Thank travelbugseattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2006

The short review:
Not Recommended:
Pros: Location, room size, full kitchen, charm and character
Cons: Smelly and cheap indoor/outdoor carpeting, no pool on-site, miserable Continental breakfast, uninterested staff

The longer-winded version:
My wife and I travel to KW annually with friends of ours, so we usually rent 2/2 apartments or condos, which can be somewhat hard to find. The room configuration was what initially attracted us to the Cuban Club and honestly, this property has a lot going for it – a great location just south of Truman (the quieter end of Duval St), an historic building with lots of character and spacious rooms with wraparound porches. But it only gets three stars from us because of the aloof management and substandard condition of the property. Bear in mind, this is not a housekeeping complaint. The staff did the best with what they have to clean, but things like cracked tiles, rotting wood, ripped upholstery and most notably a strong musty smell keep this place from being someplace I'd recommend.

We arrived and were greeted professionally but with no trace of any warmth or congeniality that was prevalent in the other places we have stayed in the past. After agreeing to a set of rules seemingly written for Spring Breakers, we were “shown” to our room. This consisted of opening the door. I should also mention that the other staffer at the front desk was shopping on the Banana Republic web site and didn’t even bother to acknowledge our existence. The room smelled like Grandma’s (if Granny had a drinking and mold problem.) The upstairs room had a door that was so warped it wouldn’t open and the furniture was a mish-mash of some nice but mostly really trashy stuff. The beautiful wrap around deck was great (until your neighbors began to use theirs as well) and the apartment has to be close to 1,000 square feet, which really made the space comfortable (if you could stand the odor).

This place is owned by the adjacent Douglas House, which is where you have to go to check in, use a pool, or get breakfast. Don’t bother with the breakfast. Pre-packaged cereal, mini-muffins and bread (yes, just slices of bread) make up the Continental breakfast. The audacity to have a tip jar next to this paltry array made me chuckle. If you want a really great breakfast, and we did, since we were paying hundreds per night, walk right next door to Alice’s – a fine dining place that is open for breakfast and who was so good we went back the next day.

The problems with the Cuban Club could easily be fixed with a little re-investment and attention from the management company. Due to its room configurations, it’s very likely become a popular Spring Break rental and has no doubt been the site of some legendary parties. But so have many other Key West properties that manage to keep the places in better shape. The comment card in the Cuban Club says they “aim to exceed your expectations.” If your expectations are low, they may succeed, but since this place costs the same as other, much nicer and better-cared-for properties, I’ll stay elsewhere next year.

  • Stayed: July 2006
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10  Thank awfulcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cuban Club Suites

Address: 1102 Duval St, Key West, FL 33040-3100
Region: United States > Florida > Florida Keys > Key West
Hotel Style:
Ranked #72 of 77 B&Bs / Inns in Key West
Price Range: £151 - £272 (Based on Average Rates for a Standard Room)
Number of rooms: 8
Also Known As:
Cuban Club Hotel Key West
Cuban Club Suites Key West, Florida

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