Spent 10 days in Key West with our 3 teenage/adult children.
It was a wonderful trip and the resort only added to our enjoyment.
Honestly I was a little concerned about customer service, since I only looked at previous reviews AFTER I had booked with an individual owner. I must say we received EXCELLENT customer service while here.
On the first day our refrigerator had a fishy odor- within 10 minutes of reporting (actually I simply ask if baking soda could be supplied), housekeeping was re-cleaning and deodorizing the refrigerator
On day two- One of the bathrooms had a slow draining shower--within 15 minutes of placing a call it was fixed!
Front desk thanked me for reporting the problem(s) each time and dealt with the issues immediately.
We stayed in a 2 story unit in Building E with a view of the harbor. Enjoyed watching the fishing and diving boats coming and going. The condo was exactly as promised.
The views are different from building to building--ask if you have a preference!
Staff are available if you need assistance with booking excursions--coupon packet provided at checkin. Free Yoga on Sunday on the deck.
Location can't be beat!! Within walking distance to resturants, bars, museums, and other attractions. Far enough away from Duval (1.5 blocks) that noise is not an issue.
A few points that could be helpful...
Check in is at 4pm (if your condo is available earlier, they MAY be able to check you in earlier -- but don't count on it) They will let you store luggage, enjoy the pool (and even provide a changing area) and process your parking permit.
Check out is 10am - if you plan to have a late flight, address it BEFORE you book.
Already planning the next trip!
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- Also Known As:
- Galleon Resort And Marina Hotel Key West
- Galleon Hotel Key West
- Galleon Key West
- Key West Galleon Resort
- Galleon Marina Key West
- The Galleon Resort And Marina Key West, Florida