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“Excellent location; clean room”
Review of Orchid Key Inn

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Orchid Key Inn
Ranked #2 of 51 Hotels in Key West
Certificate of Excellence
Georgia
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Excellent location; clean room”
Reviewed 11 March 2012

The location is unbeatable. The hotel is on the quieter side of Duval street, so despite vacationing in Key West during spring break, we barely heard any noise while in the hotel room. Nearly everything worth seeing in Key West was within a 30 minute walk, and we never had to take a taxi to get anywhere other than the airport.

The front staff and bartenders were extremely helpful and friendly and put this hotel at a level above the others I've stayed at in the area.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank eyeguy5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Mt. Pleasant, MI
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 10 March 2012

Pros: + Location toward the Atlantic end of Duval Street: quieter than the other end;
+ Attractive pool area;
+ Updated rooms.

Cons: - Price of room vs. size of room: Manhattan prices and smaller than Manhattan room size in standard King room (from what I understand, the suites are more reasonably sized, but most of the rooms are standard); Also: Expedia lists a price on your room charges that DOES NOT INCLUDE ADDITIONAL TAX OF 12.5%.
- Pool is small & unheated;
- Bed linens: I don't know what they are thinking with the extremely heavy comforters & duvets
- Room Temperature controls are very confusing: We left our air conditioning on, but every night our bed still ended up feeling damp with humidity
- Breakfast is not very good: Most chain hotels do better than this these days. The only protein was hard boiled eggs & the fruit was canned peaches or bananas, apples, & oranges that mostly didn't look in good of shape
- Service: We DID NOT experience good service: Charged $6 (supposedly half price) for second glass of house wine during Happy Hour. I complained to manager about charge and he shrugged his shoulders. "Appetizers" are cheese and crackers. Our room was not ready when we arrived & we were told we would be called when it was ready, but we weren't. With one exception, the staff was not very friendly or helpful.
- Obviously, it's not on the water and has no view of the water.

Room Tip: If you choose this hotel, go for the suite
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
13 Thank Isabel51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
89 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 9 March 2012

I recently took a group to Key West and we stayed at the Orchid Key. The hotel was lovely, the staff was good and the rooms were great. We had a rude encounter with an employee, mentioned it and it was immediately corrected. I recommend this place for anyone.

Room Tip: The suites offer a little extra room.
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  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank exptrave101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
illinois
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 9 March 2012

I was kindly told when I called to book a girls weekend it is not normally a "straight" choice. Didn't matter or bother us a bit. Great location. Great staff. Great bed, bath and bar! Need I say more for Key West?

  • Stayed May 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelingkym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 7 March 2012

My wife and I needed a quick relaxing getaway and we certainly got what we wanted!! Kim and the staff at the Orchid Key inn came through with flying colors!! My wife and I stayed in the "Honeymoon" suite and we could not begin to describe what fantastic accommodations these were.

This was the first time I used tripadvisor to help book a trip. I'll be sure to use it again for my next trip

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jake4056
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
304 reviews
142 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
Reviewed 7 March 2012

We stayed here for 4 nights, originally we booked for 3 nights then extended a 4th. because of this we had a jr suite for the first three nights and a regular room for the 4th. Based on my stay, the junior suite would get a 4 star, the regular room only would get a 3. The rooms, were very nice, and clean, and had a good "islandish" feel. However the single regular room was very small. the Junior suite was perfect.

So with that said,

Pros: -Junior suite was perfect size for 2 people, with large bathroom.
-location is amazing on lower end of Duval Street. Far enough away from the bars, but not far enough that it's a quick walk.
-staff was very friendly and accommodating
-nice clean rooms

Cons:

-the office has hours. 7am-10pm. need something not during that time, its a $25 charge to talk to someone.
-Worst pillows on the planet, both rooms. flat and uncomfortable.
-had to ask to have shampoo and conditioner refreshed, housekeeping didn't replace any after first night.
-regular room was extremely small. a double bed filled most of it.

Overall I liked this place. I would not stay there again unless I could have a suite or jr suite. But otherwise I would absolutely stay here again. I see why it's rated so high, and I think it is a very nice hotel.

Room Tip: pay the little more for the upgraded rooms!
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Clyde_Betts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Lafayette
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 March 2012

This was our second trip to the Orchid Key Inn and we had an AMAZING stay once again. This trip we stayed in a King Suite for 7 nights and it was like staying at home... Very spacious with its own spacious living room area. Brandon at the front desk was very helpful and recommended us to the best eateries in Key West while treating us like royalty. Betty at the Orchid Key Bar was so nice and treated us like family (she even named a drink after my husband for his Birthday). The pool and hot tub were impeccably maintained and ready to relax in after a day of walking the strip. I would highly recommend this hotel if you are seeking Grade A customer service with a high end modern hotel room in the center all the action... Thanks Orchid Key for making our vacation top notch!!!

Sincerely, The Weises

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trisha W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Orchid Key Inn

Property: Orchid Key Inn
Address: 1004 Duval Street, Key West, FL 33040-3126
Region: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 51 Hotels in Key West
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Orchid Key Inn 3.5*
Number of rooms: 24
Official Description (provided by the hotel):
Orchid Key Inn ranked in top 10 "Best Small Hotels in the United States"- Miami Herald.... The luxury Orchid Key is located on Duval Street and Truman; the very crossroads of Historic Old Town. Lush tropical landscapes surround our elegant amenity filled guest rooms and suites which surround our tranquil waterfalls, peaceful sun deck, heated pool, and spa. Everything the island is famous for is just foot steps outside our gates. Come experience the five orchid treatment. "Travelers Choice Award Top 10 Small Hotel as well as the Top 10 for Romantic in the USA 2013, 2014,and 2015". #1 For Highest guest satisfaction in Key West. The perfect location in Old Town Historic Key West surrounded by some of the finest dinning on Duval Street. Offering award-winning service and amenities of a luxury resort. ... more   less 
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Also Known As:
Orchid Key Hotel Key West
Orchid Key Inn Key West, Florida

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