It used to be a really nice place, many years ago. We bought a two bedroom unit (sleeps six) when it was still being developed around ten years ago and purchased the Premium week of Christmas. We had three kids and vacations can get pretty pricey so it seemed like a great idea. We looked forward to our trip for about the first five years. After that we have actually forfeited our week and have let the points expire (there goes about a grand) because it is such a hassle to go through the machinations of rescheduling anything that makes sense. The hoops you have to jump through to reschedule any week but your own and the Resorts International nightmare maze is just not to be believed.
After the initial purchase costs were finally paid (somewhere in the neighborhood of 20k and that took till my kids all grew up), the yearly maintenance fee has grown to become ridiculous (approx. $1000.00). Yet the rooms are worn, the appliances and furniture are only replaced if something is unusable and it doesn't look like there will be modern upgrades to be incorporated any time soon. As an insulting addition they offer wireless Internet as a "convenience" to the guests, however they don't bother to mention the exorbitant rate they CHARGE (something like an additional $10 dollars a day per computer) anyplace on their website and only post it in the signage where you can connect. However, the Mc Donald's in Key West offers it for free, so figure that one out. Consequently, the place is really showing its age (where is the maintenance fee going??) and in dire need of repair along with some major improvements.
I would have been better off burying my money in a hole. I honestly must say it was the most naive financial decision I have ever made and I must have been overcome by the sunshine fumes and the margaritas that year. Good luck trying to sell this "Lifetime Deedable Investment" and get even half of your money back. Never again, never. Do I still stay there? Yes, on occasion since we have family in Florida (though we live up North now) but honestly we try to avoid it whenever possible and hope the stars align so that we can go someplace else in the network. We have only managed to accomplish that four times in all these years though so I have learned to not hold my breath.
- Official Description (provided by the hotel):
- Condominium Resort, residential in nature, set on the east side of the island overlooking the Gulf of Mexico. Please note, resort will be a smoke free facility starting January 1, 2016 ... more less
- Reservation Options:
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- Also Known As:
- Hyatt Beach House Hotel Key West
- Hyatt Beach Hotel
- Hyatt Key West
- Key West Hyatt
- Hyatt Beach Resort
- Hyatt Beach House Resort
- Hyatt Residence Club Key West, Beach House Florida