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“Very nice accommodatoins”

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Hyatt Beach House Resort
Ranked #34 of 51 Hotels in Key West
Certificate of Excellence
Boston, MA
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Very nice accommodatoins”
Reviewed 3 May 2008

Really nice accommodations. Well landscaped and groomed. Note that you really don't want to go into the water at the hotel - it's more for boats. And the pool has a walk-in entry which is nice but it gets no deeper than 3 feet - too shallow to really swim much. Zachary Taylor state park has a very nice beach in Key West but expensive to rent chairs ($10 each).

  • Liked — 2 bedroom unit
  • Disliked — pool
  • Stayed April 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank simtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Green Bay, Wisconsin
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 28 March 2008

Hyatt Beach House in Key West is absolutely gorgeous. From the Bahamian architecture, lovely pool and lush gardens, you feel totally relaxed. The Hyatt Beach House has large, 2 bedroom units with a spectacular master suite, featuring a king size bed, incredible jacuzzi tub and glass/tile enclosed shower. We exchanged into this property through Interval International.

We spent many an afternoon with our two kids (ages 7 and 11) enjoying the pool and screened-in balcony. The lobby had family games, such as "Battle of the Parents and Kids" trivia that we enjoyed with balmy breezes. Best of all was the 27-mile jet ski adventure tour that left directly from the dock of the resort. There is a sand beach area with chairs...but Key West does not have traditional "Florida Beaches." Best bet is to go to Smathers Beach, Bahia Honda or Fort Zachary Taylor Beach.

The resort has a shuttle service ($100 approximately for up to 6 people per room) for 7 days into the downtown/Duvall Street area. However, nothing beats renting a convertible for driving around, especially to Bahia Honda state park.

  • Liked — The beautiful pool, tropical palm trees, on site tiki bar and jet skis
  • Stayed March 2008, travelled with family
    • Value
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    • Check-in / front desk
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    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank llent3932
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NY
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 31 December 2007

I ll go straight to the point.

the HYATT BEACH HOUSE RESORT has nice rooms, a kids pool (def not for adults) and a fake beach(sun until 4); other than that no sport activity is available on site, not even beach volley or table tennis, not to mention a GYM that is obviously NOT available in the resort. I asked for one and they suggested to go to the other Hyatt on the other side of the island, where the gym would be free, the only issue was the $12 to park the car IN THE RESORT!!!
In case you re looking for a supermarket , a bar or a restaurant, the closest is 2 miles from the resort.

Another complain,Internet is a RIP OFF, I paid $30 for 4 days and the server went down every 20 mins. I called the "I-Hotel" internet provider at least 10 times over the 4 days and they kept saying the issue was on the Hotel side, not on their side. The guys at the hotel had no idea what i was talking about but said they would speak with the "internet guy". Few hours after Internet worked.
Each time I had to call and report the issue, I didnt complain too much but on the 4th day I asked to have extra time to make up for the time I paid and could not use, they said they could not do that. I spoke with another customer in the hotel and he said he had the same issue. Think twice before you consider to pay for internet here.

Overall, if you go with timeshare, have kids and just want to relax this place might be a good solution..
You can find better places than this for the bucks...easily..

Stayed December 2007
Helpful?
5 Thank FEDEFOL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philly
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 17 December 2007

It used to be a really nice place, many years ago. We bought a two bedroom unit (sleeps six) when it was still being developed around ten years ago and purchased the Premium week of Christmas. We had three kids and vacations can get pretty pricey so it seemed like a great idea. We looked forward to our trip for about the first five years. After that we have actually forfeited our week and have let the points expire (there goes about a grand) because it is such a hassle to go through the machinations of rescheduling anything that makes sense. The hoops you have to jump through to reschedule any week but your own and the Resorts International nightmare maze is just not to be believed.

After the initial purchase costs were finally paid (somewhere in the neighborhood of 20k and that took till my kids all grew up), the yearly maintenance fee has grown to become ridiculous (approx. $1000.00). Yet the rooms are worn, the appliances and furniture are only replaced if something is unusable and it doesn't look like there will be modern upgrades to be incorporated any time soon. As an insulting addition they offer wireless Internet as a "convenience" to the guests, however they don't bother to mention the exorbitant rate they CHARGE (something like an additional $10 dollars a day per computer) anyplace on their website and only post it in the signage where you can connect. However, the Mc Donald's in Key West offers it for free, so figure that one out. Consequently, the place is really showing its age (where is the maintenance fee going??) and in dire need of repair along with some major improvements.

I would have been better off burying my money in a hole. I honestly must say it was the most naive financial decision I have ever made and I must have been overcome by the sunshine fumes and the margaritas that year. Good luck trying to sell this "Lifetime Deedable Investment" and get even half of your money back. Never again, never. Do I still stay there? Yes, on occasion since we have family in Florida (though we live up North now) but honestly we try to avoid it whenever possible and hope the stars align so that we can go someplace else in the network. We have only managed to accomplish that four times in all these years though so I have learned to not hold my breath.

  • Liked — No noise from partymonsters tripping on Duval Street
  • Disliked — The Lifetime Investment lie
  • Stayed August 2007, travelled as a couple
    • Value
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
11 Thank Zulu61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staten Island, NY
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 July 2007

Management is non-existent and the conceige is pathetic. On the plus side the grounds are well kept and the resort is beautiful.

  • Liked — Location
  • Disliked — Uncaring management
  • Stayed July 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank LincolnLog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winterville, North Carolina
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 July 2007

We stayed at the Hyatt Beach House Resort from 6/23 - 6/30/07. It is a great place to stay if you want a "home away from home"--two bedrooms, two baths, kitchen, dining area, living room, nice screened porch with wicker furniture (glass table and four chairs for dining, wicker couch and table and rocking chair). The kitchen was well stocked with dishes, glassware, silverware, pots, pans, towels, pot holders, paper towel, dish soap, dishwasher detergent...the list goes on. Very comfortable dining area and living room spaces. The second bedroom was great for our 16 year old daughter--gave her space with a TV, which she loved. My 13 year old son slept on the queen sleeper sofa, with his own TV in the living room area. We had the huge master bed/bathroom, which had a great glassed in shower, double sinks, jacuzzi tub, separate toilet area, good closet. Drawer space in each bedroom was not an issue with a built-in set of four drawers per room. Each room also has an apartment-sized washer/dryer combo, which was a great convenience--it was nice to go home with clean clothes, even supplied with two individual-wash sized containers of Tide!
The pool is shallow (not more than 4 feet deep) but very nice for families with small children, which a nice sandy area with sand toys for the kids to play in, plenty of comfortable beach chairs and cabana-style double chaises with pads. There are picnic tables with grills available to grill food (the front desk is helpful to provide grilling tools, charcoal, lighter fluid and matches in a shed where the grills are).
Don't go to Key West expecting gorgeous, sand beaches because that is not what the Keys are about. Higgs, Smathers and the other beaches along the southern side of the island are sandy and nice with very calm, warm water--parking can be expensive. We went to Fort Zachary Taylor State Park, where there is a nice beach with breakwaters that are great for snorkeling--has a nice snack bar with chair, umbrella and other types of rentals, plus plenty of shaded picnic tables--nice place to spend a day for less than $10 per car with 4 people.
The waterfront area is a "waterfront area" not especially a beach but a great place to sit on the dock and watch the sunset. Although it is sandy and there is a nice dock to fish from with water equipment rentals, there is a big sign warning people about the current in front of the property. The property sits on the corner of the Gulf and a channel that has a strong current and not a safe place to swim or snorkel--nice for kayaking, jet skis, etc.
The concierge in the front lobby was very helpful in booking trips and activities and with moped rentals--definitely a great, less expensive way of getting around when parking is $10-12 per day down by Duval Street. Our kids loved skooting around the island on the mopeds for the week--we just parked our car in the parking provided under the buildings that was free and shaded at the hotel.
I know there have been notes about the cleanliness of this hotel however, we found it clean with the exception of the tile floor-it was not 100% clean but tile floors with heavy traffic will get dirty, even if they are clean and maintained.
Overall, we would stay at this hotel again and highly recommend it to couples or families that are looking for a condo-type atmosphere, in a quieter area that is very comfortable and well-maintained.

  • Liked — convenience of home away from home
  • Disliked — Somewhat dirty tile floors
  • Stayed June 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank FamilyRI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 29 April 2007

I spent 2 nights here this month with mother. We had a 2 bedroom in building A with a nice view of the water. The unit was reasonably furnished and I cooked several meals that we enjoyed eating on the screened in porch. I enjoyed the jacuzzi tub and made drinks in the blender. I did not use the activities or boats and was surprised at the location. I knew Key West has no natural beaches, but I thought at a place called the Beach House with trucked in sand there'd be some way to get in the water. There isn't, just the pool. We had already spent 3 days closer in to town sight-seeing and the point of these 2 days was to have a resort experience. This is the wrong location for that and that is just not an experience they can provide. So come enjoy the quirkiness of KW and stay closer to the action but skip the resort.

This hotel was full of families with badly behaved children which put a serious damper on relaxing by the pool. We paid $400+ a night and were expecting something a bit more, well, if not upscale then certainly subdued. Instead I would be jolted amake from a poolside doze to moms in cowboy hats screaming to their kids to "Shut up or I'll call X to come smack you!" This was not one family, it's a pretty representative sample of overheard conversation over the course of 2 days. I felt bad for the kids and agonized over saying something, but in the end concluded we were the odd people out and the only people who had a problem with it. As a point of comparison, I'm aware that children cry sometimes and parents get worn out. I spent the 3 previous nights at the Southernmost Hotel also in KW (see review) which was less than half the price of this place and which also had families with children by the pool. I far preferred the pool scene at Southernmost because I felt welcome, it was more fun, and it was not a crowd that shouts obscenities at children.

  • Stayed April 2007
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank La_Rubita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Beach House Resort

Property: Hyatt Beach House Resort
Address: 5051 US Highway 1, Key West, FL 33040-4320
Region: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Beach Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Key West
#11 Top resorts Hotel in Key West
Price Range (Based on Average Rates): £££
Number of rooms: 74
Official Description (provided by the hotel):
Condominium Resort, residential in nature, set on the east side of the island overlooking the Gulf of Mexico. Please note, resort will be a smoke free facility starting January 1, 2016 ... more   less 
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Also Known As:
Hyatt Beach House Hotel Key West
Hyatt Beach Hotel
Hyatt Key West
Key West Hyatt
Hyatt Beach Resort
Hyatt Beach House Resort Key West, Florida

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