We traded with Interval International and were very disappointed with out results. Upon getting to the resort , the staff at the front desk apparently missed "PERSONALITY 101" in their education. Not friendly at all, felt as if we were talking with robots. We had a party of 5 people. Very disappointed with our 2 bedroom unit. The units furniture is old and our sink was constantly leaking. Our unit did not have any view except trees. I was told that all the 2 bedroom units has ocean view. We called front desk and spoke to "John" and told him we wanted to change our units since the resort was not full. He put me on hold and another person came on. I asked her if she could please change our unit since they had empty ones available. Her response was no because we reserved with Interval International. I called Interval and they had nothing else in Key West available but could go to Orlando. We just drove 6 hours from the Central Florida. The pool is okay, no real beach area. No bar or entertainment. No activities. Do some homeword before you book. There are plenty of other hotels that are very nice and less expensive. Also investigate what is going on in the island before coming down. BEWARE!
- Official Description (provided by the hotel):
- Tranquil, Oceanfront All-Suite Resort housed in white Key-West-style building with encircling verandas on each floor. ... more less
- Also Known As:
- Coconut Beach Hotel Key West
- Coconut Beach Resort Key West, Florida