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“Wonderful!”

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Andrews Inn and Garden Cottages
Ranked #23 of 77 Key West B&B and Inns
Certificate of Excellence
GreenLeadersGold level
Akron, Ohio
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Wonderful!”
Reviewed 23 July 2013

My husband and I just returned from a stay July 12-19th and had a great time! We stayed in both the Paris and Venezia (our fault-we booked too late and wanted to stay for 7 days). Both rooms were nice, but we preferred the Venezia. The Venezia seemed slightly larger and the patio was a great addition for morning breakfast. We rented bikes through Andrews Inn daily, and although we thought about renting scooters, we were able to bike everywhere! The island is relatively flat so the biking was relaxing and enjoyable. Also, the location is stellar! Duval street was less than one block away, but Andrews Inn felt like a retreat! Lisa was wonderful and gave us great recommendations for jet skiing and an eco tour. The breakfast was adequate and the happy hour was a great touch! I am pretty sure my husband was the only person in the pool all week, and although it appears small, it is actually quite adequate and relaxing! We would recommend this inn ten times over, especially considering it's one of the least expensive places we found! We couldn't have been happier!

  • Stayed July 2013, travelled as a couple
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Helpful?
1 Thank sarannjason1217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (93)
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English first
Jupiter, Florida, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 July 2013

This is the second time I stayed at Andrews Inn. I recommend it to all my friends. There is a lot of information on their website and it was easy to book online. My husband, brother, and I stayed three nights in the Treetop Studio with our dog. We bought groceries at the Key West Publix before we checked-in and then stocked the refrigerator in the room. The room was spacious and clean, so it was nice to hang out inside and outside by the private hot tub. Also the outside deck was very private and quiet.

The cottage itself is on the corner of Olivia and Center Street, which is a great location in Key West. Everything you want to do is in walking distance, less than a mile away. Duval and a 24-hour CVS on Truman are just one street away. We took a couple of $6 taxi rides just to save time/energy. You don't want drive around because everywhere says "no parking" and "tow away." Andrews Inn was the perfect end to our long days. The water in the shower was hot, the air conditioning was cold, and the bed was comfortable. We can't wait to go back next year!

  • Stayed July 2013, travelled with family
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Helpful?
2 Thank Jennifer B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 13 July 2013 via mobile

very satisfied ...loved cats and the pool ,nice breakfast included ,wify in room ...good location,free parking ,owners fantastic ,Hamingways house is nearly a neigbour of the hotel ...Duval street is just few steps ,I realy liked this hotel

  • Stayed March 2013
    • Value
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    • Rooms
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Helpful?
Thank TomKat80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami Beach, Florida
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 July 2013

I hate to write anything negative about this hotel, since the people at the front desk were super nice and friendly. We stayed a couple of weekends ago, for one night, at the Andrews Inn. I picked it based on the reviews.

First the positives: The place is gorgeous, and very well located, around the corner from Hemingway's House, and a block away from Duval St. The lady at the front desk was super nice, she was very helpful, and even pointed out all the highlights of the city on a map for us to do a walking tour. We stayed at the Mango Hideaway room. The room had a hot tub, and was very spacious and well decorated. The pool - in the main property - was small but pretty, and had towels, recliners, sunscreen and a bathroom available. The happy hour was simple but nice, with some chips, vodka, beer, sodas and wines served buffet style from 4 to 5:30. Breakfast, again also simple, with bagels, oj, coffee, etc.

The negatives: We arrives about 3:20pm, and we discovered that our room was not on the main property, but a couple of blocks away. It's not that far, but still it was inconvenient to trek back and forth to have breakfast or use the pool. I wished I had known before booking. The other hassle was parking. There's none assigned for the Mango suite. The lady at the front desk was really nice and blocked a space for us about half block away with her car, and we parked there, but we were scared of not finding a spot so we didn't move the car at all for two days (not a big deal for us, but still inconvenient, especially if you're a traveller with limited mobility). Since the other hotels that I've been to have parking, again, I wish i had known. There was parking at the main hotel though. When we got to our room, we saw the the cleaning lady was still there, and it was nowhere near ready. Having travelled about 4 hours from Miami, we were tired and wanted to use the bathrooms before we went on our snorkeling tour. We used the (dirty) restroom, left our bags and went to walk around to give her time to finish. When we came back, the room looked clean. We went to sleep that night, and the bed was REALLY lumpy. That mattress needs to be changed or rotated or something ASAP. The worst thing was that I later discovered a dirty q-tip in the q-tip jar, and in the morning, one of the coffee packs was opened and empty (used by the former guests, I supposed). That essentially just gave away that the cleaning lady had rushed through the job, so it was pretty disgusting. I don't blame the hotel management, but really the cleaning lady should have been more thorough and not rushed. After all, the hotel isn't cheap.

Unfortunately the negatives were bad enough that it would deter me from going back. This place IS gorgeous, and the staff is super friendly, I let them know about the room issues, so hopefully they will sort that out.

  • Stayed June 2013, travelled as a couple
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Helpful?
1 Thank albermaria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rascalkw, Owner at Andrews Inn and Garden Cottages, responded to this review, 5 July 2013
Thank you for taking the time to post a review. We appreciate your positive comments and description of our Inn, location, Front Desk Manager, Mango Hideaway and all of the amenities we offer. We aim to provide everything a guest may need while enjoying their Key West get-a-way.

We would like to clarify a few things-- We email a confirmation letter as soon as a reservation is made, even if the reservation is made on a booking website other than ours. Our confirmation letters contain the reservation details & charges, name & description of the room they will be staying in, check in time, useful information, and most importantly, written directions and a detailed map of our location and property. If you are staying in one of our cottages such as Mango Hideaway, which are located 1 block from the Main Inn, we clearly state that on the confirmation. A few days before a guests arrival we send a final confirmation and ask the guest to reply with their estimated time of arrival. When replied to, we make sure their accommodation is ready when they arrive. Usually our guests are pleasantly surprised to find that we have free on site parking at the Main Inn-a rare find in Old Town Key West-and that we go out of our way to make sure that every guest has a free legal parking spot when they arrive. Everything our Island has to offer is within walking or biking distance and once guests are here, their car is rarely used.

As our guests have commented in previous reviews, we have a great housekeeping team that is held to the highest standards. We sincerely apologize for the housekeepers oversight in this case. It was unacceptable, yet unusual for this particular housekeeper, and we completely understand your dissatisfaction. We can assure you that our entire staff works very hard to keep up every area of our property, rooms and cottages as our guests expect. While mistakes do happen, our housekeepers do pay attention to every detail and take very good care of our guests.

We are sorry you will not be staying with us again, but we hope you come back to our beautiful Island and find a better suited accommodation another time.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tampa, Florida
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 June 2013

Andrews Inn has everything important for a fun-filled visit to Old Town. The room was small but really clean and comfortable, the shower was hot and powerful, and the housekeeping services were top-notch. Everyone is so friendly, and there are so many little things they have to take care of you: a basket of sunscreen, ample towels by the pool (which you can also take to the beach), coolers, beach chairs, a machine dispensing very pure water, bikes for rent. The giant trees around the brick patio create little oasis from the business of Duval Street, which is only a short walk down the driveway! This was just the right vibe for a laid-back vacation.

Green Features: Good emphasis on conservation-- recycling in every room, reminders to conserve water and towels, real dishes at breakfast and happy hour (no disposables)
  • Stayed June 2013, travelled as a couple
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Helpful?
Thank Astro06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 June 2013

It's been a year since we stayed at the Andrews Inn and I'm finally writing a review. We stayed here after our wedding in June 2012. It was the most relaxing choice we could have made. We stayed in the Malaga room. It was super clean and nice and cool. Being a small inn, Andrews Inn provides a private, casual, and relaxing atmosphere. We loved that it was off the beaten path and after a hot day of scooter riding and exploring the island we could escape to the shade of the pool and enjoy a couple beers with the local cats. I think we walked or scooted down every street on Key West and we still agree no other inn looks remotely as enticing as Andrews Inn. Due to time conflicts we won't be returning for our first anniversary, but we are already planning to return for our second anniversary!!

  • Stayed July 2012, travelled as a couple
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Helpful?
Thank OHCOPoco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tampa Bay Area
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 June 2013

The Andrews Inn never disappoints! It's the perfect location far enough off Duval to be quiet but close enough to be walking distance to everywhere. The property is clean and well maintained, the staff is pleasant, friendly and knowledgeable of the area. We loved mingling with other guests at happy hour, relaxing in the pool, the cozy room, and the fantastic dining recommendations by Lisa. We will never stay anywhere else!

Room Tip: We loved the Malagda room. Spacious and cozy with a nice private patio facing Hemingway's backy...
See more room tips
Green Features: One of the top rated "green" inn's in the area, made it easy to recycle and be environmentally conscious during our trip
  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank afriendofthebride
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Andrews Inn and Garden Cottages

Property: Andrews Inn and Garden Cottages
Address: 223 Eanes Lane, 223 Eanes Lane, Key West, FL 33040
Phone Number:
Region: United States > Florida > Florida Keys > Key West
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
Ranked #23 of 77 B&Bs / Inns in Key West
Price Range (Based on Average Rates): £££
Number of rooms: 9
Official Description (provided by the hotel):
Perfectly located behind the Hemingway Estate and down a small lane off of Duval Street, Andrews Inn offers 10 rooms, suites and cottages. Enjoy our champagne continental breakfast and daily happy hour by the pool. The courtyard is lushly landscaped with palms, jasmine, and hibiscus. Suites and cottages include kitchens, private decks with jacuzzis, and are welcome to pets and families. ... more   less 
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Also Known As:
Andrews Inn And Garden Cottages Hotel Key West
Andrews Inn And Garden Cottages Key West, Florida

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