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“Fantastic Find!”
Review of Truman Hotel

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Truman Hotel
Ranked #21 of 77 Key West B&B and Inns
Certificate of Excellence
Hermitage, Tennessee
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Fantastic Find!”
Reviewed 23 July 2013

I had found the Truman Hotel through a special deal on Booking.com and booked two rooms for four nights for a family vacation for my husband and me and two adult daughters. We ended up having to cancel one night, but there was absolutely no problem or penalty for doing that. We received a very friendly greeting upon arrival, and the front desk person went himself to check and make sure our rooms were ready. We could not have been more pleased with our stay - - covered parking, very clean and attractive and comfortable rooms, nice pool (with fresh towels provided on loungers and for drying and tea punch available to enjoy)), sitting area for relaxing, turn-down service with chocolates and bottled water being left in our rooms each night, and an excellent continental breakfast served by the pool (though not very accommodating when it rained one morning). The atmosphere was calm and peaceful, even with teens and children being among the guests. Every staff person we met was very friendly. The location of the property was only a couple of blocks' walk to Duval Street and within walking distance of everywhere we wanted to go for sightseeing, meals, shopping, beach, watching the beautiful sunsets, etc.. We will definitely tell others about this charming hotel and will return to Truman House if/when we return to Key West.

Room Tip: Rooms 206 and 207 were great.
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  • Stayed July 2013, travelled with family
    • Value
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Helpful?
Thank nc4star
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dBranham, General Manager at Truman Hotel, responded to this review, 25 July 2013
Thank you so much!
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1,031 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (144)
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English first
Level Contributor
39 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 23 July 2013

The location is great. Comfortable walking distance to Duval, yet far enough away to be nice and quiet. Though the pool is small is serves its purpose perfectly, and is very well maintained. The pool side breakfast is nothing fancy, but it was more than sufficient with cereal, bagels, pastries, yogurt, juice and coffee.
The staff here is the best part! They were quick to politely answer questions about the area, and offer assistance in any way.

  • Stayed February 2013, travelled as a couple
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Helpful?
Thank LovingLifePhoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dBranham, General Manager at Truman Hotel, responded to this review, 25 July 2013
Nice to know we made your stay enjoyable!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jacksonville, Florida
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 July 2013

At first i thought this hotel was too expensive when a co-worker told me about it but he said it was fantastic. It was just that. A block or two from Duval street, close enough to walk but just far enough away that the noise didnt bother us. The pool is beautiful with water jets and changing colors. The staff was great and take care of your every need. The breakfast is really good, nothing to exciting but good muffins and croissants ect.. The room was spotless and, for lack of a better word, cool. Modern furniture, flat screen tv's, hard wood floors. We stayed in room 402 which is an upstairs-downstairs townhouse kind of room. There was another family staying next to us and we didnt hear a peep from them. The Duffy restaurant is right across the street and it was great also. There is a bike rental shop just up the street with good prices. Cant think of anything bad to say about the Truman Hotel! Pricey yes but you get what you pay for.

Room Tip: room 402 is great if you have kids with you. master bed is upstairs and the kid stayed on the fold o...
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank neal e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dBranham, General Manager at Truman Hotel, responded to this review, 25 July 2013
Thank you for posting!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Goiania, GO
Level Contributor
112 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 16 July 2013

This hotel is more like a guest house with a good location close to many places at walking distance and with parking facilities.Rooms are small and basic and air conditioner too noisy . Pool area not so pleasant as breakfast too basic. Considering more than 400 dollars for 1 day I would look somewhere else next time.

  • Stayed July 2013, travelled with family
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Helpful?
Thank ALEXRASSI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dBranham, General Manager at Truman Hotel, responded to this review, 25 July 2013
Sorry we failed to meet your expectations. We are centrally located and our complimentary breakfast is small - because there are so many great restaurants all around us. It is a simple offering to maybe start your day - we don't profess to provide a hot breakfast and we do not have a restaurant on property. We try to keep our guests as happy as possible and we apologize for not making this guest happy. Thank you for posting.
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verticalchaos
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 16 July 2013

We went on a family vacation (we're all adults), and our parents surprised us with a three-night trip to Key West. We stayed in two rooms at the Truman and absolutely loved it! The rooms are adorable, and the setting is heavenly. It's very easy to walk pretty much anywhere - I walked to Higgs Beach and we walked up to Mallory Square for the sunset twice. The continental breakfast is continental, but definitely sufficient.

My only small gripe is that smoking is allowed on the pool deck and outside the rooms. It only really bothered me on the pool deck during breakfast - I definitely prefer to eat without tasting smoke - but if smokers decide to sit at the tables outside your room, the smoke can drift into your room. With the international mix that was there while we were, however, I would be surprised to see it become a totally non-smoking property.

Still, I would definitely stay there again when I return to Key West!

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank verticalchaos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dBranham, General Manager at Truman Hotel, responded to this review, 25 July 2013
Great to know we made the stay enjoyable!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Danville, Virginia
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 July 2013

Really enjoyed our two night stay here. Very nice room by the pool. Unique idea of serving continental breakfast by the pool. Server very nice and helpful. Man in office also very helpful. We were having problems with our laptop and he was very helpful.

  • Stayed May 2013, travelled as a couple
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Helpful?
Thank gadillon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dBranham, General Manager at Truman Hotel, responded to this review, 25 July 2013
All of us here at the Truman Hotel appreciate your post!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vero Beach, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 June 2013

They get it, and get it right. Great location near Duval. Clean well designed and maintained rooms. The pool is great, a real beauty at night. The customer service was excellent. The continental breakfast hit the spot and even the coffee was superior! Best of all was the parking! I hope they keep up the great work, and as long as they do my family and I will be back!

  • Stayed June 2013, travelled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
2 Thank VeroIslandStyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Truman Hotel

Property: Truman Hotel
Address: 611 Truman Ave, Key West, FL 33040-3233
Region: United States > Florida > Florida Keys > Key West
Amenities:
Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 77 B&Bs / Inns in Key West
Price Range (Based on Average Rates): £££
Hotel Class:3 star — Truman Hotel 3*
Number of rooms: 27
Reservation Options:
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Also Known As:
Truman Hotel Key West, Florida

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