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“Planning on going Back” 5 of 5 bubbles
Review of Margaritaville Key West Resort & Marina

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Margaritaville Key West Resort & Marina
Ranked #31 of 51 Hotels in Key West
Alabama
Level Contributor
143 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Planning on going Back”
5 of 5 bubbles Reviewed 24 June 2009

I attended a continuing ed class at this hotel. All the staff we came in contact with were extremely helpful and friendly, especially the concierge. The hotel is ideally located at Mallory Square. The hotel has a nice pool area with a bar and two other bars looking over the marina and the daily sunset. The room was a comfortable size with a balcony. The rooms had showers without tubs, so no soaking. There are Jacuzzis next to the pool. I had lunch daily, outside, at the hotels resturant with good food, great view, and Key West prices. You can take a ferry from the hotel to their private beach. It was very nice, clean, and full bar and towel service. The beach excursions are an extra twenty dollars a day. Well worth it. My only complaint ---They need better AC..

  • Stayed June 2009, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank andycrna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Phoenix, Arizona
Level Contributor
83 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed 16 June 2009

There are some negatives to the hotel. For one, many of the rooms do not have a very good view and face a back alley unless you pay for a full ocean view. Two, they do allow pets which results in them deodorizing your room heavily if you are unlucky enough to stay in a room after a pet. Lastly, they can be very expensive.

However, with that said, the rooms were very nice and the location can not be beat! It is off of Duval enough to get away from the noise and craziness, but still only a 5 minute walk away. They are also right across from Mallory Square for the sunset celebration. When it is hot and humid out, there is nothing like being able to stop in and cool off and even take a nap. Everything on Duval is open late so you can go out for a bite to eat or have a drink and be home within a few minutes. As for the negatives, there is so much to do that the view ended up to not be a big deal. The room aired out after a day and became somewhat normal, and the cost, well, you get what you pay for! One last thing.... We had no problem with noise at all. The hotel seemed to be sound proofed very well. The cruise ships would come in early and we would not hear a thing until we opened our patio door. Then you could hear people yelling and screaming. Close the door and it was quiet again.

  • Stayed June 2009, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank rjsnau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miami, fl
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 25 May 2009

The resort is close to everything. Beautiful clean rooms very spacious. Up to two dogs can be in the room for no fee they just cant exceed 40 lbs. Self parking is $20 a day. The only thing I didnt like too much was the fact that they charged us $250 deposit just in case you were to break something or as they say "get wild" without letting us know and the pool is on the small side. Other than that great hotel great location. Would love to come back.

  • Stayed May 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank dreksfreks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maine
Level Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 25 May 2009

My wife and I stayed here for a week at the end of February. I had read some unfavorable posts here and was a little concerned. My fears were put to rest from our experience at the Westin. Upon arrival we were greeted with a smile and great personality of the front desk person “Lanes”. Our day at Sunset Key was all we had hoped it would be. The Hotel staff was very friendly and accommodating. I am one who would certainly complain if treated substandard. We enjoyed people watching from our balcony room and loved the location of the hotel. We will certainly be returning to the Westin on our next visit to Key West. I would recommend this hotel to a friend as well as to you. Enjoy Key West. Tom

  • Stayed February 2009, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ToNan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
atlanta
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 20 May 2009

I stayed at the Westin for my wedding last month. It was excellent! You can't beat the location. Even though I did not get married AT the Westin the staff there treated me like a Queen. Everyone there was very friendly and professional. I really enjoyed staying right on the marina and boardwalk. It was right in the middle of everything without all of the noise from Duval Street. The rooms were spacious and very clean. My entire wedding party stayed there as well and are still talking about how great it was.
Thank you Westin Key West for an incredible wedding week!!!!! I really enjoyed the Sunset Key Suite :) We will be back next year for our anniversary!

  • Stayed May 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank pink-polka-dots16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NJ
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 27 April 2009

This is a great resort right on the Marina. The room we got was an ocean view with a balcony and was beautiful. The whole structure of the hotel was very nice. The pool side was incredible and the hotels proximity to all the restaurants and bars made it a great place to stay in. They had told of us the renovations they were doing and we were never inconvenienced by it at all. Apart from some paint lapses on the hallways, we did not really notice anything else that was off.

My biggest complaint is around service. I felt that they understaffed their pool side and only one girl was serving all the folks around the pool. It took forever to get any drinks etc. We ended up going to the bar ourselves many times. Furthermore, after paying money to go to the Sunset Key Cottage Beach, there was no one on the beach to provide towels or serve drinks/food. For a resort, that is pretty poor!

I hope the service issues are temporary and I will write it off as unfortunate timing for us.

  • Stayed April 2009, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank TripsterNj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, IL
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 20 April 2009

We visited Key West with some friends to celebrate our 30th wedding anniversary. I had been a bit concerned about some of the recent reviews due to renovations, but after staying here, I can't imagine what there would be to complain about. The resort was beautiful and in the ideal location. We were upgraded to a suite overlooking the harbour, and we could watch the boats in the daytime, and sit on our patio with a drink and watch the sunset every night. It was so nice not to have to fight the crowds in Mallory Square. Our suite was beautiful, the bathroom was huge, and the beds are so comfortable you'll want to take them home with you! We could walk to all the spots along the harbour and Duval Street, which is especially nice when coming home at night. Lots of bars!! We loved our stay at the Westin, and can't wait to come back again!

  • Stayed April 2009, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank CubsFan1717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Margaritaville Key West Resort & Marina

Property: Margaritaville Key West Resort & Marina
Address: 245 Front Street, Key West, FL 33040-8313 (Formerly The Westin Key West Resort & Marina)
Phone Number:
Region: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Key West
#9 Top resorts Hotel in Key West
#12 Luxury Hotel in Key West
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Margaritaville Key West Resort & Marina 4*
Number of rooms: 178
Official Description (provided by the hotel):
Ideally located right on the waterfront of Old Town Key West, just steps from the famous Mallory Square, and one block from Duval Street is the Margaritaville Key West Resort & Marina - a hub of relaxation and luxury in the middle of all of the excitement that Key West is famous for. Experience the beauty of the sparkling sea, access to water sports, and endless dining, shopping, and entertainment options all just steps away. Our marina is one of the three cruise ports in Key West welcoming cruise ships from around the world. Dine on fresh island cuisine, indoors, on a deck, or oceanside. Sip a cocktail and lounge by our outdoor pool surrounded by lush native plants, or take a launch to the nearby private beach on Sunset Key. Rejuvenation awaits in the serenity of our massage studio. ... more   less 
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Also Known As:
The Westin Key West Resort & Marina Hotel Key West
The Westin Key West Resort And Marina
Key West Hilton
Key West Westin
Margaritaville Key West Resort & Marina Florida

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