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“Do Not Waste Your Time and Money Here”
1 of 5 bubbles Review of El Mar Seafood Restaurant - CLOSED

El Mar Seafood Restaurant
Cuisines: Seafood, Sushi, American, Fusion
Dining options: Dinner, Lunch, Reservations, Seating, Serves Alcohol, Waitstaff
Restaurant details
Dining options: Dinner, Lunch, Reservations, Seating, Serves Alcohol, Waitstaff
Key West, Florida
Level Contributor
33 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
“Do Not Waste Your Time and Money Here”
1 of 5 bubbles Reviewed 13 July 2014

This is probably the worst restaurant experience we have had during the 2.5 years we have lived in Key West. The service was not good. We sat at the sushi bar, but we had to explicitly request a menu from the waiter. There were only a few other people in the restaurant, but the waiter seemed out of it. We ordered a $9 glass of wine and a $4.50 draft beer, which seemed to take a really long time to be served. We also had two-for-one drink coupons, and we told the waiter we were going to use them. These coupons are very common in Key West, and they are intended to get people into an establishment where they will spend more money. That was one of the reasons we decided to try El Mar on this occasion.

We ordered 4 sushi rolls, but the waiter only wrote down three of them, so we never got the fourth roll (fortunately, we were not charged for it). The sushi was not bad, but it was pretty mediocre. It had little or no taste. The sushi in local Key West supermarkets is better. When it came time to pay our check, the waiter refused to honor our two-for-one coupon. The coupon specifically stated "Buy One Get One Free; Drink of equal or lesser value (up to a $7 value)." So we should have received the $4.50 beer for free. But the waiter offered up some lame excuse that the beer and wine were different drinks, so he could not honor the coupon. Poor advertising integrity is not the way to earn business.

The sushi rolls were reasonably priced for Key West (even though they were not very good), but the items on their regular menu were priced outrageously. A house salad was $15. A shrimp cocktail was $18. A buffalo burger was $19 (ground buffalo is not that much more expensive than ground beef). And these are not the prices shown on their website. You can get much better food at lower prices at almost any restaurant in Key West.

To sum it up: Poor service, mediocre sushi, outrageous prices, and failure to honor their advertised coupon for a free drink. Avoid this place and let it fail.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank adrian b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

90 reviews from our community

Visitor rating
    62
    17
    3
    3
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Enjoyable sushi in Key West”
4 of 5 bubbles Reviewed 6 July 2014 via mobile

We drove by and we're waived in, the service was prompt and courteous. Our edamame was a bit overcooked and then the dinner came out. We were told the sushi chef is one of 25 master sushi chefs in the world. The sushi was fresh and we had a really good meal; we would recommend El mar. ..The Hawaiian and Lobster rolls were very nicely presented and we're delicious.

Helpful?
Thank RCM M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“All you can eat crabs!”
5 of 5 bubbles Reviewed 27 June 2014

7 of us came in for the $20 all you can eat crabs-they were plentiful fast and tasty! There weren't too many people in there and he service was wonderful. Great place--would definitely recommend.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Jenna D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
24 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“The Sushi !!”
5 of 5 bubbles Reviewed 26 June 2014 via mobile

My wife and I had a wonderful meal. I had the Scallops that were cooked perfectly an wife had Sushi that was delicious!! Kind of off the beaten path a bit so not too crowded. All you can eat crab legs for $20

Helpful?
Thank BLBUYS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wisconsin
Level Contributor
17 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Felt like we were imposing”
3 of 5 bubbles Reviewed 24 June 2014

We went for the all you can eat crab legs and have to admit they were tasty and plentiful. However, when we told the server that was what we desired, she yelled it back in a tone of "here we go again ". When the three tables present had their food all of. The staff, kitchen also, went outside to smoke. Not the end of the world but they were right outside the window from us and one guest was waiting for his check. What got me the most was the owner gushing over the table next to us and giving them free tastes of sake and ignoring us. He may have known them but felt unwanted when our meals were more expensive and we could hear him talking about how they just had to try it.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank liveWisconsin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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